Talk Sonos Products

I’m not able to Airplay to my TV Room (PlayBase/Sub/Surrounds). I can Airplay to Move and Ones (Garage). Did something change? 

I’ve got a long narrow room that has five ceiling speakers installed currently, driven by an AVR, that make up a simple 5.1 setup. Do to mounting constraints the height speakers of the ARC will be useless. I’d like to use the front L/R speakers for Dolby Atmos Height channels, driven by an AMP - Similar to how the AMP currently can currently drive the rear surrounds.In my preferred setup I’d have the ARC, Sub, and Two AMPs to complete the surround setup. 

The Sonos app on my iPhone 6 (iOS 12.5.6 and stuck there) is no longer functional, it asks for an update and most parts of the app greyed out.Why ask for this update and cripple the app like that?The funny thing is that the alarm I set up in the app still works and wake me up every morning, but I can’t change the time or what is playing!

Surround speakers OR Stereo Pair option in S2 App?My current set up is an Sonos Arc plus 2 x Sonos SL one’s in my lounge.Will Sonos ever create an option in their S2 App that would allow you to switch the same pair of Sonos speakers between a surround set up OR a stereo pair with one button press ?Music sounds much better when I set the SL ones a stereo pair when compared to set as surrounds ( with the surround option set to “Full” and an increase in the music volume in the surround set up menu ).I don’t really want to buy another pair of Sonos speakers! I have seen quite a few other threads looking for this same option. Is this perhaps a marketing ploy by Sonos to generate more sales over end user functionality?Many thanks.

Hello,My playbase has been unable to connect to wifi for well over a year now, so effectively I’ve had to connect it directly to my router which means it is not controllable via the app or useful for anything other than the permanent connection to the TV. I can no longer connect it to the network to use it for Spotify or other services. I’ve gone through all the troubleshooting procedures but have never been able to reconnect the system wirelessly.I notice from this forum that this is not an unusual problem. What options are available to me at this point? 

What’s the difference between digital audio out on auto 1 and auto 2? Is one better than the other for Sonos using Arc ?  

I’d like to start building a Sonos system and in time have a comprehensive multi room entertainment system. That said I’m starting with a budget and I’d like my first speakers to be useful in my 2 bedroom apartment. What would you recommend as a starter pack?

I’m trying to decide whether to pull the trigger on a Beam 2 today but have a few questions. I would be using it with a Samsung UN43TU8000FXZA (2020 Model) and my only source is DirecTV. I’m using a DirecTV RC73 remote that I have paired to the Samsung allowing Volume & Mute control. My questions:Is this going to be a plug & play setup for me and relatively trouble free? I’m pretty technically inclined and have lots of smart devices but don’t think I’m willing to troubleshoot a finicky product all the time. I’m not a young guy anymore so I’m unable to run Ethernet to the Beam 2, would you discourage purchasing because of having to use WiFi? There appears to be an option to pair the Beam 2 with my DirecTV HR44 Genie receiver. I’m assuming it will allow my DirecTV remote to control the Beam 2 Volume, but will I lose the command to turn off my TV? Will the Beam 2 display an Volume bar on the TV when adjusting the Volume? Bottom line I’m needing this because the Samsung’s TV speake

Hi , Looking to set up Arc + Sub + 2x One SL on my Panasonic TV. Will it support your his using the HDMI (ARC) port? thanks, amit

I have 1,000s of songs on a stand alone hard drive (no power). I want to play them on my Sonos, utilizing either a music source, an app, or hardware (3mm input jack).  I would like the functionality to search songs/albums/artists (just like an iPod).  Any suggestions?

Hi,My kitchen is a T shape with the bottom/middle section configured as a “morning room” with a TV. The remaining area is supposed to have a pair of Monitor Audio CP-CT380-IDC ceiling speakers but they haven’t been fitted yet. I bought an Arc, Sub G3, Amp and a pair of One SLs for my lounge which hasn’t been finished yet and I’m sat here listening to them in my morning room. The trouble is that they’re so good, I’m thinking that there’s no point in fitting the ceiling speakers now!I’ve had the ceiling speakers (fully enclosed) running from the Amp and they’re good but still inferior to the Arc/Sub (perhaps the Sub makes a significant difference). I might hook up the sub to the same zone as the ceiling speakers for a fair comparison.I need a soundbar in my morning room anyway so does it sound crazy to use the ceiling speakers elsewhere and just go for another Arc/Sub for both TV and music?Thanks :)

Hi, Time to choose the sound solution to our new home. I would love a ceiling speaker solution.  Would be great to to get quality sound and save space. Has enough deepnes for the speakers.We would have some sound in the living room to the kitchen. ( blue area in on the floorplan)  Dont need to be loud only enjoyable when we cook or just hanging on the sofa after a work day. We dont need the system when we watching tv. ( or should i ? )Would be great some music on the terras too, what we can turn off when we are not there. Dont need to be loud , neibours wall is 10m from our terras. ( Terras is not priority )The costruction company has no knowladge about the speakers.Which sepakers you reccomend me from your shop? and player and... ? Where would you put them in the ceiling to get a good sound?( my idea atm 2x2 in the living room and nothing into the kitcen and 2 to the terras.) I attached teh floor plan if you guys has better idea what i need . Or how you would do yourself. Should i hav

I have 25 port in basement all connected through wird .i want to add 1 sonos port in my pool area where is no any wire connection and no any sonos zone player to connect on sonosNet . i ahve only Wifi coverage there. can i travel new player to my Wifi and to add my system?

Hi there. We recently built an open-air outdoor structure next to our pool, we’re planning to mount a TV and are looking for recommendations for sound. We currently run our house on all sonos products (arc, playbars, play1 &3, subs,etc) and outdoors we have Bose landscape speakers connected via sonos connect. I was planning to purchase the outdoor architectural speakers and amp to connect to the tv for sound but was sure if that was the best option. Any advise would be greatly appreciated.

Bonjour Est ce que les ampli sonos amp connect avant 2015 fonctionnent toujours correctement. quels sont les fonctionnalités en moins?  Apparemment ca ne fonctionne qu’avec l’application sonos 1? Qu’est ce que ca change par rapport à l’application sonos 2?   peut on encore écouter de la musique en ligne via l’application? quels sont les différences?CDT

Help. Going bonkers have had sonos many years and all been perfect. Recently set up new surround system in another room. Beam and 2 one’s. Plays music and Netflix perfect through tv. Sky, however is a different story. Many occasions have sound and many not. Have reset everything tv. Sky. Sonos   Reconnected sonos to tv many times etc. changed HDMI leads and the best I can get is tv sound on some channels but very few. Have gone through sky set up God knows how many times and all is as it should be. PS5 plays through tv in surround also. Connected by HDMI ARC (have tried optic lead and same result). Has anyone come across the same or have any ideas?   I have spent a week testing trying and changing everything 😬Any advice would be appreciated  CheersMartin

Lost sub connection gen2

I bought a beam yesterday to go with my living room TV and set it up with my 2 sonos ones to make a surround sound system, however, I don't want to have the beam on all the time wasting electricity so have it attached to a smart plug so it turns off when the tv turns off but when I do that I can't then use my sonos ones to just play normal music. Is there a way around this or do I have to have the beam on constantly to be able to use anything in my living room? 

I’ve just bought a Sonos amp. I’ve wired my turntables via the mixer (as conventional  mixer amp) however when I play a record there is a full 3-4 second delay to hearing anything so mixing is definitely out! Any suggestions on how to play instant time?

Hi Sonos Friends,Been using Spotify Family as our primary music streaming for Sonos and everything else. I want to take advantage of Amazon Unlimited’s higher resolution for our Sonos system, but the 13 year old daughter insists she will die if we cancel Spotify because of her 10,000 playlist combinations of the same 47  pop songs. I understand that you could transfer the playlists from Spotify to Amazon, but let’s not open that can of worms for the moment because she is 13 and rationality is only a small part of the bigger picture.If I wanted to let the kid keep her Spotify and take on Amazon Unlimited for our Sonos, can I get away with a one device account for Amazon Unlimited or do I need a multiple device account? Anything from experience I’m not accounting for or should be considering? Be Well an Thanks a Ton.

If my 2013 playbar is not compatible with the V3 sub which version is compatible with the S1 app/playbar? Is my only option to buy used sub?

Hello everybodyI have a question about a home teather system.I already own a Sonos Arc + 2 Sonos One Sl (as surround back channels) + Gen 3 Subwoofer.I'd like to add two Sonos 5s as front channels alongside the TV as front L + R channels.In your opinion is it possible / useful?Thanks and bye

Hi, Just wondering is someone has the answer to this ??I’ve just put my Sonos first gen in my bedroom & set it on a new Samsung tv & connected to optical cable & I can’t control volume on tv on the tv control. I done some digging & it seems that it’s not possible to control volume on tv control. Anyone found a away round it ??. I’m happy to use my phone but the Mrs my struggle 😂. Thanks for your time. Tony

Dear Sonos, You make great speakers, but your app sucks. It doesn’t just suck, it sucks a**. I have loads of gadgets and apps to control them: routers, switches, smart home devices, smart speakers, etc. But never have I seen such a poorly designed app and associated hardware integration. I don’t even know where to start. Installation, adding devices, removing devices, adding services, vanishing speakers, vanishing services, things magically appearing after being absent for days. Honestly, just start from scratch and give us a world class app to go with your world class speakers. It’s not gonna be easy, but it will be worth it in the end. Thanks.  Moderator Note: Modified in accordance with the Community Code of Conduct.

I’m looking into getting a Sonos Home Theatre system and I have been getting conflicting information from reps at Best Buy and (old) posts on the sonos community.Can the following set up work for a true 5.1 surround system; 1 x Ray, 4 x OneSLs, 1 x Sub (gen 3) ?Also, will the system mesh into the three IKEA speakers I’ve got already for music?I’ve seen (very old) posts that say ‘no’. And I spoke to reps at Best Buy who say ‘yes’ (some times definite and sometimes ‘hypothetically’)