Talk Sonos Products

Yesterday my Beam stopped properly responding to Spotify requests whether they were Alexa-voice requests or directly through the Spotify app.   It starts to play after a LONG while then stops.   The starts again.   Very odd.   Nothing has changed.  Not having this issue with my other Sonos One

Hi. I have an Arc, Sub and 2 One surrounds.  Sometimes when watching TV I am in my kitchen and would like to know if I can add another speaker that would play the entire audio track so that I can hear the sound from what is on TV better without having to turn up the overall volume too much.Thanks!Marc

I was an early Sonos adopter and have a perfectly functioning system including a number of original Play 5 devices. As a result, I have never upgraded to the S2 operating system. I would now very much like to buy a Beam Gen2, but see that that requires S2.  However, having set the beam up, i hope that I would actually need to control it with anything other than the to standard remote control.  considering this, is it possible to continue running my S1 system in the house, but set up the beam to run independently as a to speaker only?Thank in advance of any advice you can provide..   

Hello, I'd like to be a able to stream podcasts from my Android phone Podcast Republic app to my Sonos beam. Is this possible?At the moment, I listen to podcasts via Podcast Republic app on my Android phone through phone speaker or via bluetooth speaker but it would be great if I could listen to them via the Sonos Beam as well.Thanks, Mark

I want to connect my system to KEF LSX2 powered speakers, which Sonos product do I need?

Where can I find the configuration for setting the default volumelevel?  

I have two configurations, one LG TV (2018 model 55SK9000PUA) connected to a Sonos Beam (Gen 2) using HDMI ARC and another LG TV (2019 model 43UM7300PUA) connected to a Sonos Ray using optical. When the TVs Digital Sound Out is set to Auto (Bitstream) it struggles with dialog sync; the severity varies between programming. If I set the Digital Sound Out to PCM there is no problem. The sync issue is more difficult with the Beam connected by HDMI ARC than the Ray connected by optical (why?). In the former case, setting the AV Sync Adjustment (on the TV) to 3 seems to provide pretty good correction. The audio quality of PCM vs Bitstream in the Ray configuration does not seem to make any difference. Even when set to PCM the Ray (with Sonos One surround speakers) produces surround sound for relevant content. This seems to conflict with reports on the internet that PCM is only two channel; can someone clarity that in this context?Bitstream in the Beam configuration produces a fuller sound tha

Hi!Would it be possible to play a musical instrument (for example guitar) through any of the Sonos products with line-in input, and not having latency issues? I’m looking at Five speaker, line-in sounds tempting, but how many ms latency does it have? I believe 12ms is a rule of thumb acceptable for live performance. It’s for practice purpose. Era 300 will probably have usb-c line in, so that would probably be even more latency, right?

Before I remove my Sonos Arc and run an optical cable behind the wall, I thought I’d ask here first.Has anyone tried connecting a music server (BlueSound NODE) to their Sonos Arc via optical out from the music server to optical IN on the Sonos Arc?  Wondering if that works.  Logic says it will, but who knows?Thanks for any responses!

Hello allExcuse me if I don’t have all the terms correct, but I’m not very techie! I’ve searched this forum, but can’t find an answer that helps meI have a small system (2x Play 1 and a Play 5 (1st Gen)) and use S1 controller all connected to wifi. Recently the Play 5 has been dropping out so I just bought a second hand bridge for £2 to see if I could use this to boost the signal for the Play 5.I’ve connected the bridge OK but I don’t know how/if I need to ‘move’ the Play 5 off wifi and onto the SonosNet to get the possible benefit. I presume that the 2 x Play 1’s will just stay on the wifi as they are not compatible with the bridge? I’m assuming its possible to have all these products within one controller even if they are not on the ‘same’ wifi?I can’t even find any instructions for the bridge online - does it stay hardwired and sat near the router?Thanks in advance for any guidanceBrucie 

I am a new owner of Sonos system (Arc, Sub and 2 One).I'd like to ask if it's possible to connect an EPSON EH-TW9400 projector (no HDMI output or optical port) to my Sonos Arc to get audio dolby atmos.Is it possible If I use HDfury Arcana or any other HDMI adapter?Thank you in advance.

I have an arc and just bought 2 one sl. Not golding good surround on any streaming app whether using native to TCL 65R625 or through apple tv 4k. Currently have TV audio setting at auto for digital output format but have also tried pass through and custom. Apple TV setting is auto, Atmos Available. Sonos app will even show that the sound is Atmos when available. Thanks for any advice

I currently have a Sonos HT set (Arc, 2x One SLs, Sub (Gen 3) connected to a PS4 Pro and a Samsung Q90T. So it’s PS4 Pro > Q90T > Sonos Arc HT. I borrowed some Blu-ray DVDs from a local library and noticed that they only have Dolby DTS-HD Master Audio tracks in English. However, I can only get Stereo PCM when playing the movies via the Arc.  I tried various combinations via the PS4 Pro “Sound and Screen” menu > Audio Output Settings > Audio Format (Priority) - (Linear PCM or Bitstream (Dolby or DTS)), the Pro’s Blu-ray DVD settings > Audio Format (Linear PCM or Bitstream (Direct)), as well as the Q90T’s Sound > Expert settings - HDMI-eARC mode (Off or Auto) and Digital Output Audio Format (PCM, Auto, Pass-Through) and I can’t get “surround” sound only Stereo 2.0. I researched (lurked) on these forums as well as Reddit for possible solutions, but nothing worked with the various settings I mentioned. Only thing that comes up is possibly getting an audio extractor, but I

I have 3 Amps, 1 Connect and 1 dock for my home system.This power four zones with a total of 12 speakers. I am ready to pull the trigger on S2 because I want Apple Air Play.I understand the need for 3 new amps but what is the replacement for the Connect and the dock? Do I use what they now call a port?

Can someone verify that the 2022 NEO Samsung TVs work correctly with ARC/Beam? I know previous years models did not and people ended up using the HD Fury Arcana. I am about to do an install and the client is demanding Samsung, Specifically the QN90B, has anyone tried that model with the sonos arc and/or beam?

I know the repeat flag stays on for a playlist between usages of the Sonos system, however when I switch to a new playlist, the repeat flag switches off.  How do I globally set Sonos so that it repeats my playlists by default? 

A friend has asked for my help updating their sound system.  They have built in speakers for a home theater in two rooms.  Sonos “was” out of the question as a Sonos Amp only powers one pair, so many would have been required.  The new AV receivers that advertise “works with sonos” would be a good solution.Question:  Are there any receivers/amps that do not require a Sonos Patch?  In working up various systems, the Patch dramatically adds to the cost.  I.E. are there any that have the “complete works” built in?  

Now that Sonos is offering their Sonos Radio music source I am curious if there is any benefit to listeners to switch over from Tunein for the same station?

My High Sierra Mac Pro crashes every time when it attempts to update from 11.5, could that be because the latest version does not work on High Sierra?Astounding that Sonos does not seem to provide basic info like this on their site.

I’m trying to set up surround sound with only using sonance speakers. I don’t want a sound bar under my tv..  I’m going to have two sonance speakers on each side of the tv and 2 ceiling sonance speakers behind the couch.  Do I need two Sonos amps to drive the two sets separately? I assume so because the ceiling speakers will be ambient and the in wall speakers by the tv will be full.  Also, Do I need to connect HDMI Arc to each Amp if I need two or do I just connect to the wall speakers and then group the other set? I don’t know if when I set it up in the app it will be set up as a home theater or if I manually have to group the two amps together whenever I want to watch tv and adjust the volume separately. Any advice would be appreciated! 

I would like to add surrounds to my arc and sub. I have a couch that is against a wall with no room to add play 1’s as surrounds. It looks like only way would be to use in wall speakers. I'd appreciate any input as to speakers to use as well as how to connect to Sonos arc. I'd like good sound but not looking to break the bank with setup. Thank you. 

Why is Sonos lacking the Chromecast functionality, which basically every 100€ WiFi speaker has. It makes it impossible to use YouTube music ( you have to open the Sonos controller and control it from there instead of just pressing the cast button) and it makes using the Google Assistant unnecessarily cumbersome. You have to specify the speaker after a voice command instead of being able to simply set Sonos as a default speaker. That not enough, it also makes it impossible to cast all audio to Sonos. Sonos always talks about being open and support all platforms, yet after waiting a year longer than Airplay 2 users (which got supported as soon as the service got released), we get a shitty, half-assed service lacking basic functionality. Sonos basically incentivizes people to switch to Google Home Max et al, to use get the full capability from the services.

I know you add/authorize Amazon Music as service, but can Sonos differentiate, and or prioritize playing downloaded songs from you Amazon Music library? (My theoretical scenario is if your internet connection speed is slow, can you play your downloaded Ultra HD Amazon Music without buffering or loading?)

Hi All. Very new to the Sonos world and having a slight issue with my Arc disconnecting from my WIFI every day so I need to unplug it and restart it. (quite frustrating) I have a Sonos Arc and a Sonos 5 setup as separate room’s one for Arc for TV and Alexa and the 5 for my Turntable.The Arc and 5 are 3 feet apart and are both “connected” via WIFI The arc drops from the WIFI causing Alexa not to work and the 5 is fine.  Any Ideas??

Does "Search" on the Sonos app look through all items in the subscribed services? I mean those which are listed under "Browse" in the app.Here is an example of the omissions I find. I am in the UK and my subscribed services in the Sonos app include TuneIn, MyPlayer Radio, Radioplayer, and Sonos Radio. The radio station "Absolute 80s" is a UK station carried by TuneIn, MyPlayer Radio and Radioplayer, as I can verify from their web sites. However when I search on the Sonos app for "Absolute 80s" it lists only Radioplayer.What I am trying to establish is how comprehensive the "Search" facility is and whether I always need to painstakingly look through the services under "Browse" to see all the options for streaming.  PS: I am using Sonos S2 app on Android.