Talk Sonos Products

I recently purchased the in line  3.5mm headphone to usb-c adaptor so could connect my headphones to the Apple 16 iPhone. However, it does not work. The sound just plays on the phone. Have I purchased the wrong adaptor

Bonjour j’aimerais un pack surround dans mon salon avec labarre de son arc, un hub et j’hésite entre des era 100 ou era 300. Ma pièce fait 36 m2 (salle salon ) 

Well it has happened again.  Tunein will not work with sonos.  I have been having the problem for about a week now.  This happened about a year ago also.  Anytime I try to connect to any tune in station or podcast I get commercials on a loop. Deleting account, reathorizing does nothing.Same old sonos,  same old garbage !!

Hi Sonos,I’m experiencing the same issue that user CarlDemus mentioned with the Sonos Arc.I honestly didn’t expect this kind of sound quality concern from Sonos. Compared to my 65" Samsung TV speakers, the Arc’s sound comes across as thin. I really noticed the difference when I compared it side-by-side with my Bose Smart Soundbar 700. The Bose was connected using an optical cable, and the Sonos Arc through HDMI eARC, so I could switch between them instantly.To be honest, the difference is significant. At 40% volume on the Bose and 75% on the Sonos Arc, the Bose still sounds fuller and richer. It makes me wonder if my Sonos Arc might be defective. One night, I turned off the Arc and continued watching using the TV’s built-in speakers — and the TV sounded louder and more present. That was extremely disappointing, especially after seeing so many positive reviews online.At this point, I’m frustrated and unsure if this is a unit issue or a general sound profile characteristic of the Arc. An

Hi everybody,  we are conducting extensive renovations on our house and I thought having a pair of the 152mm sonos architectural speakers in the ceiling of the bathroom would be a good idea.  The issue is- although the bathroom is quite spacious with 3m high ceilings it does feature a shower and a larger bathtub.We did include an automated fan and exhaust system, but I am worried about the humidity damaging the speakers.Does anyone have experience installing these ceiling speakers in bathrooms? Is it possible or would the speakers get damaged?

I have a big elongated room with 6 speakers (high school youth group room). There's an 85in TV on one side of the room. We are running the 6 50w speakers off the sono amps (3per channel). Does it make sense to add a Sonos Beam under the TV to use exclusively for TV sound and let the Sonos Amp power the 6 overhead for music/etc?

How do I connect a Bose dock to a play 5? I have 3.5 audio cable but nothing is working. I use line in on play 5 for a turntable, do I need to link Bose dock somehow?

I am looking at changing my TV currently I have a Samsung QLED and recall when first linking it up to Sonos it was quite a chore. I have heard Sony is the best for Sonos for ease and quality would this be true. 

Dearcan i connect Sonos Zp 100 with Sonos sub If do how does it pl 

HelloMy topic title might sound stupid, but I have never had a sub woofer before, so don’t really know what to expect.I just bought a Beam Gen 2 and Mini Sub.Connected the Beam to TV and I CAN hear the difference compared to only the TV speakers.The Sub Mini arrived a few days later, positioned it 2 metres to the right of the Beam/TV. I think I have set up the Mini Sub correctly, white light is on.Put on some heavy metal music from You Tube…….and I don’t think there is any difference!! 😕   Question - is there a way to flick the Mini Sub on and off while listening to music, so I can see if there is a difference??Any other suggestions to ‘test’ the Sub Mini?  

Why I cannot use the forward button with calm radio. I only have stop option available

Hej jag tillhör den äldre generationen och är 63 år och inte så bekväm med det tekniska. Frågan är om det skulle finnas en vänlig själ som skulle vilja hjälpa mig fysiskt att få rätt på mitt sonos system som består av 2. St era 100 och 2 st. Play 1 en sub mini och en beam. Givetvis mot en rimlig ersättning. Jag befinner mig i Malmö. MVH Stefan Larsson 

I have a Play 5 that I want to connect to my Port (via RCA cable) which is connected to a turntable as the source. Doing so I hear no output from the Play 5 speaker.  Do I need to connect an amplifier between the Port and the Play 5? I am trying to find a use for my Play 5 since it is an older model and not compatible with the newer equipment I have. The Port correctly broadcasts to my other Sonos speakers in the house. I thought I could hardwire the Play 5 and use it as well.  No?

Hello! I have a feature request - front left and front right channels. I think the wider sound stage will sound better, and Sonos can sell us more speakers in the process :) Hopefully it’s implemented in a way that gives us options like using all drivers vs turning off redundant drivers. But the important thing is we retain that option (much like full vs ambient sound for surrounds.) Thanks!

I can NOT believe i have spent hundreds and hundreds of pounds on the new Sonos move 2 and two roam speakers only to find out they cant be played at the same time via bluetooth using my iPhone 16 pro max what an absolute JOKE !!!! So unhappy 

I a great vinyl collection that I originally had connected to a Denon AVR, def tech speakers and sub, and an audio technica turntable.  It sounded very good, but I wanted to go wireless for a lot of reasons.  I gave the speakers and receiver to my daughter and replaced them with 2 Sonos ONE SL’s,  Beam, and Sub Mini.  It didn’t occur to me that they weren’t Bluetooth compatible.  Now I have all these great albums but no ability to play them since the Sonos aren’t Bluetooth compatible.  I’m open to buying a new receiver but am not sure which one to buy.  Any ideas?

Is it true that the iOS app and the soundbar have to use the same SSID even 2 SSIDs are on the same network?

Hi all, so I am dealing with an extremely frustrating issue involving connected services in the app.  One particular account (Audible) wasn’t working right (would only list items in my subscribed library but not play them) and so I figured I’d remove it and re-add but all the Sonos Android app does is give an error saying the account can’t be removed.  Nor can I add another instance of (more errors).  I tried the same on another phone.  I also tried the Windows app and it shows all my other connected services but not this one.  Trying to add it again in the Windows app also results in errors.  Why is Sonos being so stupid about this?  Tech support did not provide any solution and I’ve done all the useless restarts of routers, apps, etc.  Is there really no way to force remove a bad service connection from the list?

Hi everyone.I'm building a Sonos system for my TV room. The TV is large (a 77-inch OLED Panasonic), but the room is quite small (about 13 square meters). Initially, I wanted to limit myself to just the Arc Ultra soundbar, but then, after researching online, I became curious about adding a pair of Era 300s.I tried moving the sofa about 20 cm away from the back wall, and I think I could fit the pair of Era 300s in this space (between the wall and the sofa), on their dedicated stands. It's not ideal for the room's design, but at least, since they're not wall-mounted, everything is reversible. So, to my question: the room is small, and I'm not looking for realistic explosions and extreme bass: could a system like the one described work very well, or would the overall sound be unbalanced, with a sort of "hole" in the low-frequency region? To be clear, would I be building a castrated system?My problem isn't budget, but rather a concern about not saturating a rather small space.Thanks, Robert

Trying to play single songs through the app but when I search for a song all I get is album and station suggestions. Maybe I’m missing something. 

I currently have one Era 300 (used for record player with line in), two Era 100s used as surround with my Beam Gen 1. I am torn between what to do for an upgrade. I want to stay around the $500 price point. Any suggestions or recommendations? My ideas are buying the sub mini, or buying the Beam Gen 2.

 Hi Sonos community! I'm in the planning stages for a new sound system in our unfinished basement and Sonos keeps coming up as the gold standard for ease of use and multi-room flexibility. We're about to start finishing the space, so now's the perfect time to run any necessary wires. I'd love your recommendations on speaker models, placements, and connectivity to make this seamless.Basement LayoutThe basement is shaped like a capital "T":Top bar of the T: 16' wide x 43' long, split into: Left side: 16' x 17' TV/living room. Right side: Wet bar/kitchen area. Stem of the T: Open 20' long x 15' wide hallway (pool table/game area) connecting to the top bar. Exterior access: Slider door from the game area to a covered patio (13' x 15'), opening to the backyard for outdoor use in spring/fall.Here's a rough diagram of the layout: Google Drive LinkGoalsWhole-space audio coverage (TV room, bar, game area, patio/backyard) with the ability to group/ungroup zones via the Sonos app (e.g., TV-only

Here in Canada, Costco has been selling SONOS products for a couple of years.  In one warehouse, the stock, like Era 100, Move 2 and Beam have been on display from at least January 2025. This i know because of a labelling error which caused Costco staff to remove some of the labelling. Soooo, suddenly with the PRICE INCREASE,  this old stock has gotten veery expensive. Some Costco staff have commented that they wish Costco would stop carrying the product because they may sell one item a week….tariffs? No...greed.

The phone calls on ACE are not so great, i’m coming from a Jabra which were better with the boom. Im hoping there is a small usbc boom mic i could use into the ACE, similar to https://www.sennheiser-hearing.com/en-CA/p/hd-500-bam/cmfl7c8rilqh007umr1do6wyc/

I’m confused about the benefit of a wired connection. Past products created their own private wireless (mesh) networks should any Sonos supporting product be hardwired. Great, but new products don’t use or have that feature. So, what are they doing now talking wired/wireless? They still reference ‘first-wired product’ as the point where the system will utilize wired. Okay, so let’s say the soundbar gets cabled with two 100 surrounds and a sub remaining wireless. The HDMI/TosLink input may be decoded at that device (soundbar) where respective Dolby channels are sent  back to the WiFi router then to wireless devices - all in sync. The ‘first’ product must have considerable traffic receiving packets and sending packets while others basically receive only.However, they say you can wire  ‘any’ product in the system which makes no sense why a down-line sub or rear would lighten LAN traffic. Sure, 100’s can play music or a line input in stand-alone but can they decode and distribute a Dolby i