Speakers

I had everything working on the app but must have changed a setting. Now the satellite speaker is showing at the top of the list and the Beam gen 2 is showing below. Both will no longer play content - any help?

I am finishing my basement which will have a gym and a rec room.  i have purchased 8 8” in ceiiling speakers and 4 amps.  I plan to have 2 amps in a closet next to the rec room and 2 amps in the gym.  I plan to have 4 speakers in the rec room and 4 speakers in the gym.  The gym will have an ARC capable TV.How should I run the wires?Should I set all the speakers to mono?Any other equipment is recommended?

I have S1 controlled system, because of a ZP100 that I have, and several Sonos Ones. We want better streaming alternatives and I started to move to the S2 controller, but I can’t add the Sonos One. It wants to update the software but also attach to the Sonos One private network, which doesn’t have access to the internet to download the software and fails.Sequence of events:Place Sonos One in pairing with blinking light. S2 app sees the Sonos One and starts to add it. Allow microphone and location access S2 indicated, “...let’s connect your mobile device to you Sonos One’s temporary network...”  Connect to temporary network S2 app says there is an update available Click Update, S2 app goes to screen indicating that it is restarting the Sonos One. Sonos One does not restart or do anything except having the blinking green light. S2 app times out and goes back to step 2.I guess a couple questions are:Can it get to the software update while the Sonos One is on the temporary network? Should

Plug and play hey? Yeah righto Have to be the worse app as well

I select a folder with some 24 tracks in it.  The folder is on a Network Attached Storage (NAS) device I have my music on.  I start to play them.  All goes well.  I select shuffle and repeat (not repeat 1).  I expect the 24 tracks to be played indefinitely or until I stop to play.  This is within the Sonos app running on an iPad.  The app stops playing the tracks after some seemingly random amount of time and tracks, frankly I am not even sure, I have not checked it yet, if it plays all the 24 tracks at least once before stopping.  When it stops, the queue points to a track in a middle of the list.  I can press play and the app will restart playing the tracks but it will stop again sometime later.    To sum up, no other apps or services are involved, only the Sonos app and a folder on a NAS device.Please help.  What can I possibly be missing here?  This, to me, is a very basic function.

Hi AllI have recently entered the Sonos ecosystem. I have a Beam gen 2, 2 Era 100s and a sub mini for the home theatre setup which is very impressive. The question is…. I am considering putting another two speakers in my kitchen/dining area for listening to music. I would also like to group them with my other equipment so I can play music throughout the house.I can get two Play 1s for £65 each or two Play 5 (gen 1)s for £75 each. Which would be better in your opinion?I have read that there may some compatibility issues regarding the app, I currently use the S2 for the theatre setup which is up. Is this the case?Many thanksNeil.

I’m hoping someone can help! My Sonos Sub Gen 2 seems to be malfunctioning. When playing deep bass, the sound is off—it almost sounds like one of the subs is blown. There’s a waffling or rattling sound, especially during heavy bass notes.I’ve tried the usual troubleshooting steps like power cycling and reconnecting the sub, but the issue persists.Has anyone experienced something similar? If so, did you find a fix? I’m looking for recommendations for repair shops that specialize in Sonos products or, if possible, parts that could help with a replacement. I’m in Baton Rouge, LA, but any advice would be appreciated!Thanks in advance!

Hello,I have purchased the sonos amp.(a) I would love to hear from you which speakeers do you recomment for its wired connection (consider the 125 RMS and 8 Oms that is the specs for the speakers, as it is in the sonos specs).What I am trying to do first, is for a good stereo amp for listening classical music (and other types).(b) I would also like to hear from you any thoughts about connecting wireless speakers without (at first) purhasing wired speakers (in this case i can purchased wired speakers at later time)Thank You very much in advance.

Starting this week, my Sonos Beam 2.0 speaker will no longer connect to my iTunes library. These are local files, I don’t have an Apple Music subscription any longer. I don’t want to pay for it when I have a large iTunes library of local files. My Sonos Beam 2.0 has been working fine for the past year, and literally mid-song, it disconnected and Sonos told me a firewall had gone up. I checked it, but I’m allowing all incoming connections from Sonos, so this shouldn’t be an issue. Every time I try to connect Apple Music as a service on the Sonos app or on my MacBook, it tells me I need to re-authorize Apple Music. I do this, and then it tells me that I need to do it AGAIN even though I just did it. Now, on the Sonos app on my MacBook when I select Apple Music, it tells me that I need to renew my Apple Music subscription. But I just want to be able to play my local files. At one point, I had my iTunes library uploaded to Sonos, but it erased it from the app. Then I was using the Apple Mu

I our headed two roam 2 devices. Each came with a cord, but nothing to plug into wall to charge the unit. How do I charge the Roam 2? 

Bonjour,Quelqu’un a t-il deja installé son ERA100 dans le support B-SYSTEM GINEOS ?J’aimerais savoir si la bonne diffusion du son est assurée une fois une Era 100 installée dans le support ? Le son n’est-il pas trop confiné ? J’aimerais m’assurer que le surround soit fonctionnel et ne que le support de détériore pas la qualité du son.Merci de votre aide !

I keep getting a message that my speakers are not connected and they always have been connected and I try to connect them and they won’t connect. Only my two Bluetooth speakers will connect

I see someone else had a Move 2 speaker stuck in Bluetooth mode (blue light is on). They were able to solve it but pressing the Bluetooth button. I cannot fix the problem by simply pushing the Bluetooth join button. Would someone please let me know if there is another fix? Thank you.

I have 3 x One SLs in different rooms around the house. Bought 2 x Era 100s at the start of the year to add to the system as the One SL’s no longer in production. Set them up and added to the system, but they keep disappearing.  Have re-booted the system and looked re-added but the same thing seems to happen. It’s only the 2 x Era 100s which disappear.  Ubiquiti WiFi infrastructure and good connection throughout.  Any thoughts welcome. Thanks

Hey folks, any advice on this issue, is my speaker on its way out? 😪This evening I noticed a constant low buzzing sound coming from the left side of my playbase. I tried switching off for a minute and back on again, when sound first came back on there was a loud pop on the left side of the speaker followed but the return of the constant buzzing 😢

I just bought a Sonos Five and I would like to mount it in a wall made in concrete. Can you pls suggest a structure to put it on the wall as Sonos does not provide one specific for the Five like they do with the outdoor speakers. Thank you

I have a Sonos Play:5 speaker, which I can’t currently get to work. I have a (white) Sonos boost, and a (white) Sonos bridge. Should I be getting this combo to work?Thanks

My Sonos move is no longer showing on my system tried unplugging and re plugging etc and nothing.

Having 3 gen 1 play 5s and a bridge and then some newer Sonos speakers like Soundbar, play ones, Roam, and beam - and having just moved - I’ll use at least 2 of the play 5s and the sound bar in a separate part of the new house and then the other newer ones in a different part of the house for surround sound mostly.  I believe the older play 5s require the older version of the Sonos app. Am I able to have both versions of the Sonos app on my iPhone with the older version controlling the play 5s and soundbar and the newer version controlling everything thing else? any suggestions on how to do the setups would be greatly appreciated.  

So I upgraded my setup from two 100’s to the full set of arc ultra, two 300’s and a sub gen 4. tv audio is amazing. Huge booms and the arc is astonishing compared to what we had before. however when playing vinyl (connected with cable  to the 100), the audio just feels flat. Adjusting the eq or level of bass on sub feels like it barely makes a difference. Have moved the sub around as well but it doesn’t change a lot. I had the 100’s with record player before, but the sound just seams to expand to the whole room when I select the surround system as well as the 100’s, rather than giving me more bass, more surround and a deeper level of the music. is it because I have the surround set connected wirelessly to the 100’s that are set up for the record player? Or also I have a small pre amp that’s pretty basic, just to get the job done. Is that something that’s causing this?

How to turn on mic  

I have a Sonos One and recently upgraded to a TP-Link_278 router. When I tap Update network in the Sonos app, it says Update the network settings for your products so they can connect to you wifi. Result is “unable to update these products, to add to network factory reset them. Tap continue and it says Unable to update, factory reset. I do that and get the green flashing light that the instructions call for, but when I then tap the Update network setting I get the same result (Unable to update). 

Hi there,Our Amazon Firestick is controlling the Sonos Beam2 Soundbar and TV which is great but we cannot see the physical volume number when we adjust the volume.ie, cannot see a number such as 10, 11, 12 etc. line we do with our other TV’s with soundbars and Firestick connected. I feel like we have tried everything with no luck.Anyone else have this issue?

I’ve just finished work on a new house and could use some advice on placing speakers. I’ve got an Arc Ultra for video, and that’s more than adequate for our TV needs, so I don’t need to connect anything more to it. But for music, I want more – both for casual listening throughout the combined kitchen, dining room and living room, and for somewhat more focused listening (or at least the best and loudest sound) in the kitchen itself.  My working assumption has been six Era 100s mounted high on the walls, plus a sub, as shown below.  But is this optimal? Should I be going in a different direction? Thank you!  

I had a very strange Sonos problem today, but it now seems to be fixed. Today I received an Era 100, which I was adding to a system consisting of four older Sonos speakers in different room. I installed the Era 100 and it was able to play from streaming sources but could not play material from my music library, which is contained on a USB memory stick plugged into my router.Interestingly, I could get the Era 100 to play material from the music library by grouping it with any of the other speakers in the system if I initiated the playback from the other speaker. I called Sonos about the problem and spent a long time on the phone with a technician. He ultimately escalated the issue to Level 2 Support. The Level 2 technician revealed that the problem has been around since November 2024 and affects not only the Era 100 but also the Era 300 and some other recent speakers. The original technician stated that there was a potential solution that he could implement by remotely logging into my c