Speakers

Can new era products work with gen 1 system 

I have an older Sonos Play 3 speaker (like the one in the picture). I cannot find any information online to tell me if it should have Bluetooth or not. I recognise it is mainly a ‘me’ thing unable to find the answer….can anyone let me know how I find out? 

After updating to S1 my Sonos system worked as usual by following an update to version 11.2.3, build 57381090, my play 5 Gen 1 will no longer connect. I’ve tried all the solutions as per the app to add a missing product, including the factory reset on the speaker and powering down router and hard wiring the speaker with ethernet cable.I’m left with the mute and dash button flashing green.Given the CEO of Sonos gave a written assurance that the old speakers would work with the new software, that must mean i’m due a new speaker from Sonos as clearly this is not the case.Anyone else with this problem?    

Hi, I currently have the Sonos Arc, Gen 3 Sub, and a pair of One rear speakers. My question is, can I add an additional speaker to the rear surround? Is it possible to add the Era 300 to support the pair of  One rear surround speakers. Basically, have the Era 300 serve as a center rear speaker. The ERA 300 will produce the Atmos experience and the two One speakers will be forward rear sound. Or should I remove the pair of One speakers and add two Era 300 speakers. My idea is to not have the original purchase of the One speakers become obsolete.Thanks for your support Sonos community!

I presently have a beam, a sub and 2 One sl. Can I add an era 100 to the system? Moderator Note: Combined post and reply from OP.

I recently bought the Arc and sub. I have been trying to install the system with no luck. The arc gets connected, the sub gets connected but when I start to play music or tv the sub disconnects  and only the arc keeps playing. I have tried all possible scenarios like rebooting, connecting through Ethernet cable etc, but each time the sub gets completely disconnected. Wasted a lot of time on this set up. I have. One to a point where I want to return the speakers 

I just replaced a pair of original Home Pods with a pair of Era 100s on my Apple TV. When they stay connected for a movie or TV show, they’re great. When I try to watch videos through the Youtube app, the speakers drop the connection and the audio stream falls back to the TV speakers every time the video changes or an ad runs. Is there a change to the audio settings on the Apple TV I failed to make?

How do you move, for example, an ERA 100 from one room to another on S2 app. Must now be used as a surround speaker together with BEAM 2 and Mini Sub

I have a pair of Play 5 Gen 2 speakers. When playing on AirPlay from a Macbook Pro (2021), there is a frequent intermittent clicking sound, like a record skipping, about 10-20 times a minute. It’s very annoying.Does anyone have any suggestions?Thank you!

Hello, I have extreme connectivity issues with my pair of ERA 100s. I’m frustrated with them to the point that I am just going to find a way to hardwire them to my router.However, it is more easy and feasible for me to hardwire 1 of them as opposed to both of them. My question is, if I only hardwire 1 of the pair, will the app be able to locate the stereo pair just fine or do both speakers need to be hardwired?

Hi all --I'm stuck on setting up my Sonos system in a new apartment. I have a Sonos 1 SL, a Sonos 1, and a Sonos Sub. I only have a ethernet wired to wireless access point (no router) in my new apartment. I can get the Sonos 1 to connect to the network but no amount of factory resets, and power cycling can get the Sonos 1 SL and Sub connect. I tried to connect an ethernet cable directly to the wireless access point then to the Sonos 1 Sl but no luck there either. Do you all have any suggestions on getting this thing up and running?

When I connect my Roli keyboard through the NOISE app on my iPad to the Era100 via Bluetooth, there is a latency about 300 ms, which disturbs me. In order to reduce the latency, I bought a C-USB cable which I can connect the iPad to the Era100 loudspeaker.How do I make sure the signal runs over the cable and will this reduce the latency?

I have many blu ray 5.1 audio disks. Can I connect the blu-ray player directly to an era 300 with an hdmi to usb-c adapter for the line in and have the 5.1 sound transferred to the era 300 speaker?

I’m just putting this out there…Sometimes I need to reboot my speakers when an update didn’t install or something like that. I’ve even noticed rebooting speakers helps if they sometimes are cutting in and out due to interference. Regardless of the reason (aside from speakers not being found in the app) I would love it if I could reboot speakers from the app instead of having to walk to each of my 12 Sonos speakers to unplug and plug back in. I’m no programming genius or anything but seems like a reasonable option to have in the app. 

When are we going to finally be able to have a stereo pair plus dual subs ?  , I'm delaying Sonos purchases until then. Please get this done.

Hello!I don’t understand why Sonos Arc and the two Era 300 (which I decided, for now, intentionally not to pair as a surround) which are located under the same Apple Home app room called ‘Living room’, appear on the Sonos app as being placed in two different rooms called each ‘Era 300’ (the name I gave to each speaker via the Home app). I basically want all the products to appear under the same room (Living Room) on the Sonos app.Does anyone know how to fix this naming issue? Thank you! 

Hi, I have just bought a pair of era 300’s and a beam gen2. I have connected my beam with my tv via hdmi earc and then added the pair of era300’s as surround speakers. My problem is that I can now barely hear anything coming from my era300’s when playing Dolby atmos content on Netflix. When playing music directly from Apple Music it does not come up with the Dolby atmos badge and the era300’s keeping fading and coming back for a few seconds. I am on the latest version 15.5 and have all my products connected via wifi. Can someone please point me in the right direction as to what might be causing the issue or is there something wrong that I would have some during the setup. Thanks in advance

I am considering purchasing a Sonos amp to use as the amplifier for my turntable. The main reason I have chosen the Sonos Amp is because I want to be able to use my existing passive speakers in my record room, and also be able to send the turntable output to all of my other Sonos products throughout the house. My existing passive speakers are 8om 150/600W. The Sonos Amp is rated at 125W. Will there be an issue using the 125 W amp with my 150/600W speakers? 

Is the Mounting Hole / Screw - Strong enough to hold the unit upside-down?I’m looking to create a DIY bracket and this M5 14mm screw would be the unique mounting point, holding the unit upside-down giving uses access to the touch panel from below.Any longevity impacts of using them in this orientation.I read that the 300’s have accelerometers to detect the orientation, so that unit would seemingly not have any but I’ve not read anything on the 100’s.NB.I’m disregarding any acoustic or tuning limitations (ie: Software) as my basic testing seems to not overly affect performance.  

When starting a new session on our Sonos system, the first 30 seconds are a chaotic experience of frantically trying to turn down the volume across all speakers. If a song is selected and started on a normal level, the volume quickly climbs to extremely high levels across all speakers. Using the app to try to turn them down, I can watch the volume crank back up as if it’s possessed. This circus continues for about half a minute until it finally settles down and accepts the volume selected in the app.Is there anything I can do to stop my system from doing this?We are using two Play:3 and two Play:1 speakers.

I want to mount 1 Era 300 in the center of big open area as a main speaker for back ground listening. I have angled vaulted ceilings. In other words, the wall I'm mounting it on is about 12ft high and the wall directly across the room is 8ft tall. I plan on mounting it around 9ft  off thew floor… its my best option. My question is do I mount it right side up or upside down. I know Sonos says that you need at least 2ft clearance above the speaker. I will have 3 to 3.5 ft clearance above the speaker mounting it right side up. Which is best?  

Hello,  Just bought the arc and sub3. I come from a standalone reciever where when using the microphone the bass level, speaker level where adjusted along with how many meters there were from listening position to the sub and to the speakers. It also adjusted how low (hz) the speakers should play and when the sub were to take over (hz).  is this also what trueplay does?  is it normal that after running trueplay the EQ settings is set to “0” as before running Trueplay? if I turn of my sub and leave trueplay on, will my arc then play a lower bass as it “thinks” the sub is playing? If i turn off my sub do I then need to turn off Trueplay so that the arc will play more bass?I can’t seem to understand that people are satisfied with the bass level on the arc alone. I think it is almost non-existing. With the sub however the system kicks ass.Thanks. 

Hi, i currently have a Beam Gen 2, and i am planing to expand the ecosystem, now that i have the soundbar, i am looking into upgrade my current sonos for music listening, i am torn between adding a sub mini, or just get 1 era 300, my question is interms of music listening will beam gen2+sub-mini be better or a era300 sounds better? Need help on this from the experience user out there.. thanks in advance

I recently moved away from my parents where my Sonos Play:1 was originally placed in a system using my dads e-mail. When i moved in my roomate already had a sonos that was connected to her account and i’ve been trying to connect mine to it as well but it is not working. I’ve tried factory resetting and used the add new product in the app but it constantly fails.Dansk:Jeg er lige flyttet hjemmefra med min Sonos Play:1 og skal sætte den på min roomies konto fordi det er kontoen på wifi’et, men det virker ikke. Hver gang jeg prøver at tilføje nyt produkt får jeg fejlmeldinger. 

From the FAQ it looks like you have to use the dongle to do line-in to the ERA speakers… but it mentions analog sources like a turntable or cassette player.  I assume the dongle is similar to the Apple Lightning to 3.5mm dongle where the DAC is in the dongle. In this case the ADC stage is in the dongle… and that makes sense if you are trying to connect an analog device, but it seems silly that you can’t input a digital source directly without having to do 2 conversions (DAC on the way out of whatever digital device you are using, say a CD player using optical instead of RCA) and then the ADC via the dongle into the ERA100 since its a USBC port and is seemingly expecting a digital signal from the dongle anyway.  Any plans to make a dongle that allows straight digital input?  If you had a digital signal could a USBC direct connection work (assuming its 24/48 pcm or whatever sonos expects)?