Speakers

Realicé cambio de router y operador de internet, esto ya lo había hecho anteriormente en varias cocaciones. Pero en esta última vez, tengo la aplicación en mi portatil MacBook Pro y mi Iphone como hace años ocurría, pero ahora no volví a tener acceso a mis parlantes Sonos One, quien ha tenido alguna experiencia al respecto. Moderator Note - Translation by Google:I changed my router and internet operator, I had already done this before in several occasions. But this last time, I have the application on my MacBook Pro laptop and my iPhone as was the case years ago, but now I no longer have access to my Sonos One speakers, who has had some experience in this regard.

I am old and maybe idiotic, but have had computer related technology since the late 70’s.  I have 2 Fives, Arc, Boost, Sub and an old Five (gen one).  Every time my router reboots as often happens with ComCastEvilEmpire and the area I live in, I have to crawl around on my hands and knees unplugging and replugging everything in.  This is the only equipment I own that FAILS to automatically reconnect - all  my other wifi and bluetooth devices do it automaticly.  Fix your software!!!

El iniciar configuración Voz Alexa indica  que tiene error , no se puede iniciar  el asistente de voz no te dirige a la página de amazon para iniciar  sesión,  Moderator Note - Translation by Google:Starting Alexa Voice configuration indicates that it has an error, the voice assistant cannot be started, it does not direct you to the Amazon page to log in,

I have 3 sets of sonos speaker; 2 sonos One and 1 sonos era 100.Since the update of the sonos cell phone app, the sonos era 100 speakers keep dropping after being added as a group with the other speakers.Prior to the update of the app, this was not a problem.Is there anyway around this?

I use Sonos 5 + Sonos Sub in one room. Sonos Port + Yamaha receiver in the second room. Yamaha creates a small reference when processing the sound. Is it possible to generate a time reference to other Sonos devices (all other devices except the Sonos Port) while playing (a few tens of milliseconds).

Is anyone else having bluetooth issues with their Era 300? I don't think this is related to any of the ongoing app issuesI have an iPhone 15 and when connected to the Era 300 via BT, it drops out every now and thenIt doesn't matter which app I'm using, so I don't think it's an app issue - it happens with Apple Music, Castro podcast app, Pocket Casts podcast app, etcI've completely reset the speaker (drastic step but I figure I would do that when all the app issues first started anyway), I've forgotten the device via my BT settings and then re-paired it, I've reset network settings on the iPhone, I've of course reboot the Era 300 (by unplugging it for awhile) on multiple occasions but still having the problemIn contrast, I have one of those Bose Soundlink Mini II speakers and it has always been rock solid with the same iPhone and using the same appsThanks

Hello all. So whilst trying to connect two speakers this morning to airplay a podcast to the two rooms i was working between - and this completely failing to work which is the new normal since the new app launch,  most simple of tasks which had never been a problem before - my complete system / products have dissapeared. I have gone to System Settings to try and reinstall and the app can not find a single product l. Obviously not particularly happy about having to reinstall every single product and set up again my system / rooms etc, and even more annoyed that this doesn’t even seem possible as the app can not find any of them. Anyone else’s had this problem and found a fix? Many thanks   

Just bought an era 100 Sonos speaker, when setting up with app on phone was all going well until I started looking for certain apps I was hoping to use on the speaker!BBC sounds was the main one I couldn’t find as I tend to use it quite a lot! Does anyone know why I’m not able to find it in the app?Any help would be much appreciated ThanksJonny

I have no room for soundbar, so using 2 era 100s in stereo pair and a Sonos sub. Works fine if I use music source like iTunes. But on Frame TV, which I am using Bluetooth to get audio to era 100, sub produces no sound, but era100s work. ? 

I’ve set my speaker up with Ethernet and works fine. When trying to set WiFi connection it says it can’t find the speaker 

I am new to Sonos (last month, so dealing with all the fall out of the app). I have my Arc in my living room with two Era 300 surrounds and one Sub gen3. Then I have an Era100 in the kitchen and bedroom. With this same set up I was able to select all the room within the app and play music on all zones and control the volume on all. Now that I’ve had it a couple weeks I can’t seem to be able to send any music to the Arc system through the Sonos app. It works fine on the Era100s, but when I check off the Arc it just does nothing. If I then go into Spotify and select that Arc as a speaker it plays well through all speakers and I’m able to control through the app. What am I missing, I why can I not control them all from Spotify within the Sonos app. It’s really hard justifying the bucks to people, let along myself, when it’s working like this. 

Is it also the experience from others that the Sonos roam SL is so far the worst product by Sonos?it takes 2-5 trials every time to set it up. It seems to fail in putting itself to power safe mode, it has issues connection and then the most absurd feature about not being able to connect to the Bluetooth without first setting it up with WiFi….

I have two Sonos SL One Speakers. The one in the living room works fine. But when I try to listen to the one in the kitchen at the same time, I get a message on the app that says, “Unable to connect. Try again later.”

I need to down grade my play 1 gen 2 to gen 1 so I can use it on the gen one app with my gen 1 play 5

I have had this problem ever since I bought this speaker where Sonos will not recognize the network.  I tried hard resets a few times and was able to get it to work until power went out and I lost WiFi.  WiFi signal is strong and the modem is a brand new. Rev. 2.1 Firmware CGM4981COM7.3p3s1-PROD_sey.  I was able to get it to work with an ethernet cable but I prefer WiFi.  I went into the xfinity site to see what features i can edit.  xFinity does not recommend splitting bands with 2.4 and 5GHz.  I don’t understand the reason.  Also, the modem is set at WPA3- Personal Transition but offers WPA2 and WPA3 -Personal as other options.  I don’t know what these mean and what I should change.I hope someone has answers. I thank you in advancePaul 

I have been building my Sonos system in my house for a while now.. I currently have 10 zone play 5s in my bedroom that I run with the S1 app, I went ahead and bought a Sub Gen 2 from eBay for like $490 and now I got it and I cannot use it because the downgrading feature has been removed from the apps, temporarily I hope……. I so badly want to hear how this sub sounds. Please, has there been any chatter of when they will re Integrate This feature into the Sonos app so I can get this downgraded to S1?

Hi I’ve recently changed my WiFi and can’t connect my Play 5 to the new router (BT Smart Hub 2). I’ve done a factory reset, after which I get as far as entering the WiFi password, then it says connecting to the WiFi but after a few minutes it says your product has been connected but might not show in your system, in which case unplug the product, plug back in and complete the process on System Settings. When I try this it doesn’t find my Play 5 ?

Can Hoopla audiobooks be listened to on Sonos speakers?  We have Play 1 speakers.  

I have tried all there solutions to try to get the Android app to connect to Sonos Era 300. Nothing works. The suggestion to use a different phone or device is totally stupid. I want to use my phone to connect to the speaker. Anyone have any suggestions? 

I have a Sonos Arc and 2 Sonos Ones as Surrounds connected to my living Room TV, I  also have a Sonos Beam 2 connected to my bedroom TV, the app has removed all these speakers connected to TVs. They still work with the TVs they're connected to but I can't see them in the app anymore. I've tried to add them back but the app can't see them. How do I fix this?

I have an old Sonos play 5, not used for a couple of years. Lady time it worked with a 3.5mm cake plugged in.  Now it asked to update the software, and I tried after a factory reset, with an Ethernet cable plugged in.  Sonos mobile app can see the device and suggests I update it. I try to, but it says Error 1002. Light flashes green green when power restored. Help!

My partner and I just moved into a new house, and I have been trying to set up a new sonos system using our two old Play:1 speakers, but I cant seem to get them registered so we can use them. Ill try to explain what part of the setup that causes problems.I resetted both speakers by plugging them in while holding down the on/off and + buttons similtanously, and the indicatorlight changed color from white to orange to green as it should.Afterwards I logged on the app to set up the speakers. My phone can find both speakers and the serial numbers match the ones I find in the app. During the setup both speakers was updated. The speakers both connect to a temporary network, that I can also see on my phone and connect to.However, when the setup proces tells me to register the product there is a problem. First it tells me to place my phone near the speaker, so the microphone can record a soundsignal from the speakers, but no signal is playing. After that step fails twice, the app says somethin

So basically on the 10th June I was emailed to say they had received my speaker back and I would get a refund within 15 working days.I contacted Sonos just to double check and was told they couldn’t find my original payment of the order. I was asked to prove that I made the order, my bank statement, delivery notes and payment transactions ID from the bank. Basically they asked me for everything regarding my purchase with Sonos.They apologised saying due to system issues they couldn’t find the payment. Eventually they confirmed that I did actually pay for the item but due to further system issues they couldn’t refund to my debit card which was my original payment method. They said they could refund me via bank transfer but this comes from Luxembourg. I told them my bank, Chase UK, doesn’t accept international payments and they confirmed they understood this and ask for my bank details. I then find out they attempted to send it via international transfer. Now I have to wait for finance t

Hello- I got a new router and as a result have a new network name and password. I did a factory reset in my Sonos One SL and tried to reconfigure it to the new WiFi network. I was able to get through the setup process and was told it was “connected” but then the app showed “no devices available”.I then tried doing the setup via Ethernet and that was successful. I am currently listening to it. However, I want to get it on my WiFi network. In the iOS app, I went to Manage > Network > Manage Networks > Update Networks and got the following message: “No products found. Make sure you’re standing near the product and that your battery powered products are on and awake.”I am about 2 feet from the speaker.any advice would be appreciated!

I have rebooted the Play 1. The app goes through the process. Then it says that my player may not show in my settings. To unplug and plug the speaker back in. It says I should be able to finish the process then. I have done this but the app doesn’t prompt me to finish the process.