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Contributor I
May 31, 2024
Question

Playing HiRes

Hello,

I am very new to all this. I have a Sonos Arc, Era 300, and Sub. I have installed the Sonos app. 

 

My music streaming services are the following: Qobuz and Tidal.

I mostly use Qobuz. I only listen to HiRes albums. Nonetheless, my ignorance comes to the topic of how to play HiRes music with my Sonos system.

 

Thus, how to play HiRes with the Sonos? Do I just use Airplay when I am on the Qobuz or Tidal app, or alternatively select the Sonos system directly (which is called ‘Stuen’ in my case, please check the attached image)?

 

Or to play HiRes with the Sonos system, do I have to use the Sonos app and play directly from there? I am not sure which option makes sure that the system plays HiRes.  

 

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28 replies

Prodigy III
May 31, 2024

You need to add Qobuz as a music service to your Sonos app, and play music via the Sonos app, to play high res streams.

Tidal is not (to my knowledge) supported for high res playback on Sonos.

anikAuthor
Contributor I
July 15, 2024

You need to add Qobuz as a music service to your Sonos app, and play music via the Sonos app, to play high res streams.

Tidal is not (to my knowledge) supported for high res playback on Sonos.

Dear Rhonny,

 

Thank you for getting back to me. 
Excuse my lack of knowledge, but does it not depend on the setup of my devices? For example, my two Era 300s (left and right) are connected to my system via Bluetooth. Would these speakers yield HiRes music when connected to the system via Bluetooth, even though I use Qobuz and the Sonos app?

 

Thank you very much beforehand. 

skullc
Prodigy III
July 15, 2024

The best you can get is 24/48

on Qobuz and you need to set the quality on Qobuz website in your account settings 

log into your account and the setting is under my external services 

if you use Bluetooth you won’t get hires music 

Network= livewire cpe pro 3 +eero 6 pro wireless
anikAuthor
Contributor I
July 15, 2024

The best you can get is 24/48

on Qobuz and you need to set the quality on Qobuz website in your account settings 

log into your account and the setting is under my external services 

if you use Bluetooth you won’t get hires music 

Thanks. This is a useful answer. 24/48 is fine for me. 

Nonetheless, my struggle is how to set up up my system such that the speakers yield HiRes music? As I understand, by using Bluetooth, one does not get HiRes music. What shall I do to get HiRes music?

skullc
Prodigy III
July 15, 2024

If you are using the app I am guessing you are playing the music on your arc

if so hi res is on the arc and the surrounds are just background music 

I used my 5s when I used Sonos app for Qobuz but  now I am using a WiiM mini plugged into my 5s

Network= livewire cpe pro 3 +eero 6 pro wireless
anikAuthor
Contributor I
July 15, 2024

The Arc is connected over Wifi. Is that possible with HiRes? 

 

Second, is there no way to play HiRes with the Era 300s?

skullc
Prodigy III
July 15, 2024

Yes hi res can be streamed via WiFi I am streaming 24/192 via WiFi on my Qobuz account  unsure about era 300 speakers I don’t own any 

Network= livewire cpe pro 3 +eero 6 pro wireless
Prodigy III
July 15, 2024

The Arc is connected over Wifi. Is that possible with HiRes? 

 

Second, is there no way to play HiRes with the Era 300s?

I’m not sure I quite get it. Have you not selected “Add Surrounds” to add the Era300s to the Arc? This then bonds the Era300s to the Arc by its own 5ghz wifi to keep them in sync and allow the highest resolution playback, where the music service provides it. Then you just play Qobuz music via the Sonos app [don’t use the Qobuz app for this] and it will play high-res, provided this is all set up for high res in your actual Qobuz account settings.

Why are you connected by Bluetooth? 

skullc
Prodigy III
July 15, 2024

What he said 😊

Network= livewire cpe pro 3 +eero 6 pro wireless
anikAuthor
Contributor I
July 15, 2024

The Arc is connected over Wifi. Is that possible with HiRes? 

 

Second, is there no way to play HiRes with the Era 300s?

I’m not sure I quite get it. Have you not selected “Add Surrounds” to add the Era300s to the Arc? This then bonds the Era300s to the Arc by its own 5ghz wifi to keep them in sync and allow the highest resolution playback, where the music service provides it. Then you just play Qobuz music via the Sonos app [don’t use the Qobuz app for this] and it will play high-res, provided this is all set up for high res in your actual Qobuz account settings.

Why are you connected by Bluetooth? 

Perhaps my Era 300s are connected over Wifi; it was quite a while ago I set them up. I can, nonetheless, confirm via the Sonos app that the Era 300s are not connected via Bluetooth. Thus, I assume they are connected via WiFi. The Arc is already connected to Wifi. I was not sure if it was better to connect them with an Ethernet cable - if that is possible.

To confirm your question, I did select “Add Surrounds”. Nonetheless, I was unsure if this setup was correct for getting HiRes music. 

As I understand, my setup must be correct for yielding HiRes music, based on the instructions you and @skullc gave.

I must admit, though, that I cannot really tell the difference between HiRes music and CD quality with the current setup I have, even though I have Qobuz and use the Sonos app.