Speakers

My turntable is connected to an Era 100 via line-in. Since the latest update the autoplay function has stopped working, and my other speakers won’t play music from that source. I’ve spoken to customer support and they have no idea what the issue is.WTF is going on here? I though the latest update was supposed to improve things...  

when i connect Audible to my sonos system it turns the volume of all affected speakers to max(100)i have only seen this behavior with audible, Tidal doesn’t seem to experience this issue

I have several Ikea SYMFONISKs. Until a week ago I had a fiber optic connection.Now I am getting ready for VanLife and would like to take some Ikea Symfonisk (Sonos) with me.I already have two iPhones (one with data connection) the other I use as a pad with the Sonos app.Now I have tried to set up my new system, everything works until I am asked for WiFi password and to select the network which I don't see. Actually it worked once (I manually entered the network name) but then it asked me to update Symfonisk and something went wrong and I had to start over, but this time I can't enter the network password anymore. any useful advice ?

this morning my sonos app will not upload any of my services (apple music, soundcloud ect) Has there been a new update?   

I have 3 speakers. A one and two plays. One of the plays has disappeared from the app. I’ve been on chat and was advised to perform factory reset. Which I’ve done and now I’m trying to add it again. It just says connecting. Has done for about 15 mins 

Ik had 2 controllers (s1 en s2) op mijn telefoon. De s1 voor een play 5(gen1) en de s2 voor de rest. Na de laatste update is mijn s2 (geel) zwart geworden en werkt mijn play 5 niet meer. Hoe krijg ik 'm weer aan het werk? Moderator Edit: Google Translate- I had 2 controllers (s1 and s2) on my phone. The s1 for a play 5(gen1) and the s2 for the rest. After the last update my s2 (yellow) turned black and my play 5 no longer works. How do I get it working again?

I have a Play 1 which is connected to the Ethernet and was working ok yesterday but have orange flashing light today. Any suggestions on how to resolve?BTW Its connected to the Ethernet as it keeps loosing the Wifi when unplugged and the connect to wifi is selected in setup 

Since a week or two, my speakers have a green led after being inactive for a few hours. I have switched the status lights off in the settings, to no avail.Why are the lights on, and how do I turn them off?Esprcially in a bedroom at night, I don't want a green glow all over the walls and ceiling.

Before the update, Sonos worked just fine.Now, I need to restart my router, in order for Sonos to play streams from TuneIn or other radio. Otherwise I am getting the "Something went wrong" message.I shouldn't need to do this, but it looks like I have to. Why does it need a restart every day in order to work?

 Hello, I had purchased a refurbished Era 300 from Sonos on 06/07/24. I have installed it with the Arc, Subwoofer g3, and another Era 300 (replacing my Ones) as surrounds. For some reason the speaker keeps flashing white and red. I have searched on numerous web forums and looked on YouTube but cannot find an answer to why this is happening. I have tried a hard reset on the speaker, taking the speaker off my system and adding on to it again several times, rebooting my WiFi but the same issue persists. Last night I played again with the system and found out the problem stopped when I turned off the microphone on the speaker. I noticed on the app the microphone was flashing on and off corresponding with the flashing lights on the speaker. I am getting sound from the speaker as it flashes. I am unsure if this is a hardware issue. I have no issues with my other Era 300.Please advise.  

It started some weeks ago with a new router. Needed to reinstall from beginning. Really troublesom.tried tried and trie. Then suddenly!Installed the system this morning.  Eberything looked well. Got radiostations, spotify and other things in the new app.went for s walk.came home. Start the app. No system. ”No system on your WiFi”Just now I am listening on the speaker. I can see that the Sonosspeaker is connected to the Wifi.But the app does not see it.Really tired of thie now!! 

I have two Sonos five in one room. 1 got disconnected from my system due to lost electricity.  now it’s only flashing with an white sign and is not reachable in any way. Connected a wire to the router but it hasn’t helped out. Tried to reset it through holding th button on the back while plugging the cable but without response. What should I do???

getting songs working 

Despite having an updated system and a great internet connection, it's impossible to listen to an entire song on Spotify without it cutting out at least once... Even downloaded songs.

I need help. I bought 3 new Era 100 speakers for an office we just bought and can not get them to pair on either band of wifi. I’ve tried the delete app, reset speaker and all sorts of combos and nothing works.When I brought them home and tried to add them to my home system, they paired immediately and needed to do an update. I had read this could be a thing and then could work so we then took it back to the office, reset it, but it still failed to set up. Why is this not work? I have other devices like Wyze on the wifi no problem.

I have a problem with a single Sonos One (I have 10 sonos speakers in total)Issue experienced One of a paired of Sonos One speakers suddenly stopped working I factory reset it wirelessly and wired It gets as far as being seen in the App but then fails and says “The connection to your Sonos One was lost. Make sure Sonos One is powered on”  The speaker is fully powered on during the whole process A second error says “Your Sonos One couldn't be set up. Unplug the power cord, plug it back in, and try again.” powered off and on - then nothing happens and the speaker is not seen in App I have also reset the Sonos App - still not worked.Anyone see this before - any ideasThanks

This has been going on for a while now. I can only find one speaker out of 8 on the app. I’ve tried resetting every speak several times. A couple of weeks ago after resetting my router and the speakers several time I finally got my speakers to show up. But that only lasted a couple of days. It’s always the same speaker that ends up being the only one. I have about 4k in speakers that isn’t even a year old. Please help me. 

Before I throw my 2 Play 1 speakers out of the window!  We changed from SKY to BT WIFI several months ago and have had intermittent issues with connection.Sitting in the garden on Sunday, we decided we would like some music - so I opened the SONOS 2  app  and struggled to connect but and was then advised that the app needed updating - which I did (Android) and my husband did on his iPhone. The result was a series of abject failures to connect - with different stages of the process failing. I have tried on my phone, my husbands, the family Kindle and the Windows app on the laptop - all failing at some point.We have reset the speakers - several timesDeleted and reinstalled the app - several timesThe BT hub is dual band and SONOS uses 2.4G - is this an issue? I can disable 5G temporarily but that messes up other things with the TV.On my husband’s phone, after reinstalling, an update is requested but requiring the account holder to sign in - but there is no way to do so. The devices know w

Can Sonos voice control Bluetooth. Every time I play a song using Alexa then if I want to watch tv I have to reconnect my speakers to the tv all over again. Any solution to this or am I missing something?

After years of flawless performance, my SONOS system is presently unusable. Some member of Mensa decided to do some “updates”. Not impressed, regardless of “CEO” announcements. SONOS no longer recognizes half my products, wont play more than one song. This system is about to go into a garage sale or garbage minus my MOVE and ROAM that will at least still play over bluetooth. 

I have several sonos devices for different rooms and throughout the day the volume levels are not steady in the different rooms. The volume adjusts itself on its own without me opening the app to change the volume levels. 

New modem, new router- want. Same old network?

Why are my volume controls no longer syncing? why do my Sonos randomly turn on and off at random times of the day and night….scared the bejeezus out of us  what is going on? 

I am considering a pair of Era 100s for a kitchen in my AirBNB. They will be in a high location and won’t be easily accessible, but would be permanently plugged in to power. Two questions: a) when plugged in to power, will they still go to sleep?, and b) what will wake them? When they get a music signal from the Sonos app, will they wake? What about a new user pairing on Bluetooth? Is this going to be a problem, because I would need to physically press the button on each unit to wake them? Any advice on their behavior would be appreciated.  

When streaming from the same service (doesn’t matter which) individual speakers will occasionally go very quiet (but not completely) on a system that has been working for almost a year without problems. There is no external interference from any source.