Speakers

As a loyal Sonos consumer, beta tester and unofficial sales rep over the last 15 years, I have maintained that SonosNet had been, until now, one of the top reasons I recommend the brand. In a world full of poor ISP routers, mesh networks, and increased messy wifi poloution, having a dedicated music network has proven time and time gain to be an incredible, reliable and unique consumer rewarding technology. With the introduction of the Eras I got excited to rotate in some new upgrades. First in the door was a couple Era 300s. First step was to start some side by side comparisons. Play ones in the bathrooms first.  In bathroom #1 the first era wouldn’t stay available in the app, so on to era 300 #2 in bathroom #1, same issue. It was strange as the One has worked no problem in there for years. I took the usual trouble shooting step and nothing helped. On the bathroom #2 which also has had and One in it for years without issues. Same problem Era 300s won’t stay available in app and then go

Is it possible to add a Sonos Roam to multiple Sonos WiFi systems?I recently purchased a Roam and took it with me on a road trip. My in-laws have a Sonos system and I wanted to add my Roam to their system so I could get all of the benefits of using Roam over WiFi instead of Bluetooth. However, the only way I could get the Roam to connect to their system was to reset it to factory and set up the Roam as a new speaker in their Sonos system. When I came home I had to repeat the process by resetting to factory and adding it back to my Sonos system.The feature I’d love to see is the ability to add a Roam to a second Sonos system over WiFi without having to remove it from an existing Sonos system. Ideally, after initial setup, the switch between Sonos systems would be done automatically based upon the connected WiFi network.

I have just moved into a house that has some sonos speakers in the ceiling hard wired to a legacy amp. we have got them up and running using the S1 app but after a while realised one of the pair is playing very softly and tinny. I have swapped cables at the amp end and there is no change so assume it is to do with the speaker. the wiring to that looks on so what might the issue be?

I have about 20 Sonos speakers in my house, so I’m very into the ecosystem… the roam makes me want to never buy another Sonos product.  My roam lasted about a year… just out of warranty… when the battery died. It’s now a paper weight. I refuse to drop another $180 for a product that will last about a year and then it goes in the trash.  This is a widespread, well known issue. It’s unfathomable that Sonos doesn’t offer either a battery replacement service or a discontinued whole unit replacement.  Either offer the service or ripping everyone off by selling the roam. 

I have a new pair of Sonos five’s that I will be using in a large kitchen with vaulted ceiling. I was originally going to go with in wall speakers with a sonos amp, but I promised my wife I’d try not to cut the walls if possible. The only good place to put them is on top of the kitchen cabinets on either side of the stove. I’m assuming a vertical placement would be best for stereo imaging. My other decision is whether to use the flexson wall mounts to angle them down a bit or to simply mount them on top of the cabinets facing forward. Does it matter or can the built in room correction fix it? I have an old play:5 up there to see how it will work and it sounds OK, but a bit muddy.  

Good day! We just bought an Era 100 for our seasonal porch, but we’d like to add the option of running our old (circa late 1990’s/early 2000’s) 5-CD player, which is inside our house, through the system. What does the architecture look like? What hardware do we need? Thanks.

Is it possible to put 1-2 Roams in the same location as an Era 100, and have them play as a set?

I have a beam, an arc and a sonos One. When in Spotify I group all the speakers, at the same volume level, I notice the Arc volume seems to be sound lower than the other speakers. Ther's a reason for this behaviour? Thanks!

After updating firmware today, I cant connect my sonos to WiFi Any one out there solved this issue?ASUS RT-AX88UFirmware v 3.0.0.4.388.22525AppriciateBrian

Hi, My Sonos black Sub has died - after opening up the unit, taking out the pcb board and inspecting and testing components, the responsible pcb board component that has failed has been located. Is there someone who has disassembled their sub before, please share the details and/or a clear photo of the component labelled as R 37 on the Main PCB board please so I can source a replacement.  Thanks in advance Sonos Community crew. Lenny K 

Why my music can't play he said Song Not Encoded Correctly.. Let me know how to fix thankyou

Really irritating that it seems only a Sonos line in adapter will work with my new Era 300  (how very Apple!) but absolutely infuriating that they don’t have any in stock and I can’t find them anywhere. How do I get hold of one, please? 

I’m thinking of buying a pair of Sonos Architecture speakers to use outdoors but I’m not comfortable with leaving them in the elements because the grills will eventually rust and the speakers will break down sooner so I plan to disconnect them and bring them in after use. Then I thought why not just spend a few more bucks and buy a pair of Play 5 which I’ll be able to use indoors and bring them outdoors when needed. My only concern with the Play 5 is if it rains while I’m using them outside they could get wet if I’m not able to detach them and bring them in fast enough. Will any amount of water penetration ruin the Play 5 or do they have some level of water resistance. Thanks. 

My System Runs flawlessly when the “Associated Product” is a Wired Sonos Play Bar (Gen 1) wired as part of a 5.1 System.Regularly the “Associated Product” switches to a Play 1 (Gen1) on the Sonosmesh. This causes songs to skip to next track halfway through etc … all the regularly sonos issues. How Can I lock the “Associated Product” to a wired ethernet producted??

It is only cosmetics but still bothers a little :) Why no picture for OneSL when Arc, Sub, 300s are showing a picture - Is it because they are now deemed obsolete? I can see this when I go to Sonos.com > My Account > System

I am building a covered patio.  I want to use the Sonos Five.  Can the Five be wall mounted?  Is it also recommended to be used in this manner?  The overview states it is humanity proof.  The unit will be high up on the wall near the ceiling an not exposed to the elements - just humidity and heat.   Please advise.

Hi Sonos community,Anyone having issues to install the Sonos official wall mount in a plasterboard wall?I drilled and installed a wall plug but the screws included with the kit won’t stop twisting… The Sonos Era 300 haven’t arrived yet but I tested with a similar weight and not feeling very confident as you can see the wall mount coming off a bit from the wall…Any ideas or suggestions?Thanks in advance.

I'm considering upgrade pair of One's to 100's and Sonos should offer this plastic base separately because rest of stand is the same and I would to use them with new speakers. I know that it’s not in their interest but sometimes be OK worth more. 

Hi I've just purchased a symfonisk picture speaker and I would like to play it along with a pair of sonos ones and a mini sub  can this be done and how? 

Is there any possibility to connect sonos ray to samsung freestyle? Moderator note: added titular question to post

I own a sonos Arc.sub gen 3 and 2 era 300’s and im trying to figure out how much power they draw when in use.

On my new ERA 100 the voice services light is so dim as to be useless in a normally lit room. Support tells me this is not a defect. I also noticed that light will get brighter temporarily while I touch and hold the voice services icon. What’s that about?

Hello,How and where do I see which mail address my profile has been created with?Can I change the mail address if I want to?Thank you in advance. 

If I stereo pair a One and a OneSL, will the pair then work as a pair with Google Assistant? Or will only one of the speakers work? Want to hear Spotify in stereo via Google Assistant, but worried it won’t work.