I have about 20 Sonos speakers in my house, so I’m very into the ecosystem… the roam makes me want to never buy another Sonos product.
My roam lasted about a year… just out of warranty… when the battery died. It’s now a paper weight. I refuse to drop another $180 for a product that will last about a year and then it goes in the trash.
This is a widespread, well known issue. It’s unfathomable that Sonos doesn’t offer either a battery replacement service or a discontinued whole unit replacement.
Either offer the service or ripping everyone off by selling the roam.
Best answer by buzzView original