Spaces & Setups

I have Apple TV (3rd gen) HD connected to Epson 4k LS11000 projector via 30 ft long hdmi fiber cable (24Gbps). Another 30 ft cable connected from projector eARC out to Sonos ARC. There is a Sonos Sub and 2 Era 100 surround sound speakers also connected. All good. However, playing any Dolby Atmos and Dolby Digital 5.1 is having issues. Video plays smoothly but the sound is skipping to the extent that it is absent for multiple seconds. Playing Atmos sound also skips with Xbox as input source.Is it possible that 24Gbps is lower bandwidth and I should try 48 Gbps instead ?I would really like this to be fixed. Would appreciate if anyone have had similar experience and was able to resolve it.

I have a new Beam (Gen 2) and two Play:1 speakers. All have been upgraded to the S2 platform.The Play:1 speakers work fine individually, in a stereo pair, and when grouped with the Beam.But, when I configure the Play:1 speakers as surrounds for the Beam, no sound comes from one of the Play:1’s. (Left Rear). The Beam and Play:1 Right Rear work. The light is solid white on top of all speakers. When adding the surrounds, both Play:1’s play the test tone.The problem occurs for all audio sources: TV input (optical + HDMI), Pandora, Music Library, Sonos Radio.I have removed the Play:1 surrounds three times and re-added them - after testing they work independently. Still the left rear Play:1 does not have sound. (all speakers show solid white)I have removed the Play:1 surrounds and renamed their rooms and re-added them - after testing they work independently. Still the left rear Play:1 does not have sound.I have factory reset the (left rear) Play:1 and re-added it to my account. I tested it a

I have just bought 2 A80k Sony TVs (XR-65A80K and XR55A80K). Both are set up in identical fashion with Apple TV input to HDMI 1 and an optical cable to the Playbase/beam. The Apple TV remote and the Sony remote both change volume when the Sonos is not connected, and when the Sonos is connected, the volume indicator shows as going up or down with the remotes, but no change in volume on the Sonos. We do not use the TVs for channels. We only watch content through the Apple TV.It is as though the volume settings on the tv are not being recognised by the Sonos equipment. Very frustrating to see the volume indicator moving, but no change in volume. The Sonos app changes the volume fine. The Apple Remote is no longer recognised by the Sonos, and the Sony remote is Bluetooth. So the question is does anyone have an idea how to make this work. I have tried resetting the remote (input/down for 5 secs), tried resetting the TV and setting up from scratch, and tried setting up the Sonos from scratch

Sonos sound drops out when routing various music services via a Sonos Connect device (S1)My Sonos system is version S1 and comprises: Controller, Connect, and Play 5.Connections: Play 5 is a wired connection to Virgin Media router. Connect has a wireless connection to my home network and has a wired connection to my audio amplifier. My network has a Virgin Media Wi Fi Pod to improve network performance.What I know …..I previously had difficulties accessing the Sonos Controller in our main living area and this has been resolved by adding a Virgin Media Wi Fi Pod to strengthen the network signal (now showing 28 Mbps download speed).However, the audio feed through the Sonos Connect device is falling out at regular intervals (it’s off more than it’s on). This issue started before I fitted the Wi Fi Pod.My system previously included a Sonos Bridge, but the Sonos Community advised removing this when I contacted them at least a year ago. This improved the performance at the time.The Sonos Con

bonjour,j’ai une installation sonos importante ( 2 era 300 / 2 play 5 / 1 beam / 3 sonos one / 1 roam / 1 move / 2 subwoofer ) : une partie est autour de la piscine ( 2 era 300 / 2 play 5 / 1 subwoofer), le reste se situe dans les pièces de vie.la partie sonos autour de la piscine me donne un message d’erreur “ IMPOSSIBLE DE LIRE DEEZER “le reste fonctionne. aucun cable ethernet.merci de m’aider

Hi there. I just bought a Sonos Beam Gen 2 soundbar, and made some changes in the settings for a better experience when watching movies and tv series. Although Im enjoying the sound, it’s not so good to listen music with the settings I have now. This weekend Im going to buy a pair of Sonos ONE SL to add the surround. My question, it is possible to listen the music only in the pair of SONOS ONE SL?And using the pair and sonos beam gen only for movies/series. 

It is possible the put the Sonos arc behind the tv. The reason is that the Sonos arc will hide the bottom of the screen. thanks

Can I buy a black Arc and a White Sub Woofer or do I have to the same color?

Looks like the previous thread got closed - but the problem is still here  I have 3 Roams and 2 of them went bad before 2 years - the 3rd is still ok but not quite a year old yet.Sonos needs to step up on this - all I want is for them to replace the batteries or send me new ones & instructions how to replace. My 1st call to support ended in the tech telling me they would either send new batteries or replace the untis - they did neither. I have been a loyal Bose user for 30 years and made the switch to Sonos slowly 2 years ago & started buying new Sonos speakers - I am wondering if I made the correct choice - clearly Sonos is not supporting the Roam product.

Hi all,I currently have two ONEs in the lounge (stereo pair, on Sanus stands) and two Symfonisk Bookshelf speakers in the kitchen (stereo pair).I am looking to buy a Beam Gen 2 for the lounge. I am thinking of bringing the Symfonisk speakers into the lounge and placing them on stands behind the sofa on either side with TV straight ahead and keeping the ONEs where they are at either side of the TV in the far corners. For TV, I would like to use the Beam as main speaker(s) and Symfonisks for Rear Surrounds. I don't think I can also add the ONEs as extra speakers for TV in this set up?For Music, I would like to use the Beam, together with the ONEs (as a stereo pair) and IF POSSIBLE, also the Symfonisks. Would the latter best be achieved by changing the setting to Full Audio (not ambient)? Also, assuming I can do all of that, am I going to notice a big improvement when playing music to all these speakers, compared to what I'm used to, ie, playing on just the ONEs as a stereo pair? Does it

Already have 2 Sonos subs (Think Gen2) hooked up in two separate rooms, can I add a 3rd Sonos sub to the system (ideally new Gen 3 sub)?  Want to do another another room with Arc and Sub, but can’t find anything that says this is possible or not possible.  Want to avoid the amp and 3rd party sub if possible.  Thanks

I’m used to using streaming music to bluetooth speakers. You go out of range and the music stops - I get it.Today I was using the Sonos App to stream tunes to my pair of Sonos One’s. I had to go out and I figured that the music would stop and the speakers would go into standby as I would be out of range. But no, I came back home and the speakers were still playing music… huh?Explain to me like I’m 5 please.Thanks!

I bought this 2 years ago! And i think it was introduced 2020? Is there already an end of support date announced for this product?

Pourquoi on ne sais plus écouter la musique qui se trouve sur son GSM Android  ???

I’m listening to the 1989 (Taylor’s Version) album that came out today and something is wrong with the mix, but only on my Sonos system (Arc+sub+2 300s). I’m using Apple Music. During the chorus, when she sings “Wildest Dreams uh uh huh,” the “uh uh huh” part raises the volume of the soundbar and is jarring. I thought this could just be the mix, but I played the same track using the same source through my Airpod pro 2nd gen and the same jarring volume bump doesn’t occur.Why is this happening? It’s difficult to listen to, and also gives me pause that Sonos isn’t properly interpreting the mix.If you want to hear what I’m hearing, go to around 1:04 on Wildest Dreams (TV) on an Atmos Sonos.  

hi all, we have sonos ecosystem currently and looking to add some more.  i’m looking to setup a beam and 2 era 100s in our living room  as a home theater setting, but id also like to add one or two of our One speakers to the beam and eras for music only around the house.  Is this possible?  do i need to create separate “rooms”  for music and for home theater? or some other way to set this up?   ideally i’d like the whole house to be able to play music as a room, but then toggle (or automatically switch) the home theater speakers for TV viewing.  I cant find anything in the forums about setting up multiples with the same speakers.

Does anyone know if I need to use the new app for the Move 2?  We have some older Sonos speakers upstairs that we’d want to pair with this, but they won’t work on the v2 of the app.

Hi 👋  Sorry if this has been asked before, I have searched but couldn’t find anything listing compatible soundbars for the new Sonos five. Has anyone got a list of what soundbars are compatible with two Sonos Fives please? Many thanks

Hi, I'm hoping for some advice on upgrading my system. I know some of these questions have been asked before, so I apologise if they seem basic. I've had a search through and read many posts but couldn't find exactly what I am looking for.I currently have two ONEs in the lounge (stereo pair, on Sanus stands) and two Symfonisk Bookshelf speakers in the kitchen (stereo pair).I am looking to buy a Beam Gen 2 for the lounge. I am thinking of bringing the Symfonisk speakers into the lounge and placing them on stands behind the sofa on either side with TV straight ahead and keeping the ONEs where they are at either side of the TV in the far corners. For TV, I would like to use the Beam as main speaker(s) and Symfonisks for Rear Surrounds. I don't think I can add the ONEs as extra speakers for TV in this set up and that's ok if that's the case (but would be nice).For Music, I would like to use the Beam, together with the ONEs (as a stereo pair) and IF POSSIBLE, also the Symfonisks. Would the

I’ve just recieved the latest syatem update on my Sonos Beam Gen 2 and Sub Mini. what does the update fix/improve please? Will it fix a problem Ive had with my TV switching back to TV speakers from the Beam and needing a power cycle to reconnect. 

Brand new Sonos move and I can’t get it to work at all it’s getting very tiresome to use the Sonos system.  I have so many components of my system I am not prepared to lose by upgrading to sonos 2 appthis new speaker won’t downgrade and there for me - $659 I can’t use  

Hey Community,I currently have a bunch of alexa speakers all over my house, the sound isn’t great but I love that I can connect speakers and play music throughout my entire house. I want to upgrade, looking at sonos. I’m looking at the ultimate immersive set with Arc (includes Arc, sub gen 3, (2) era 300’s). I’d like to be able to connect additional speakers to that for when I play music, thinking 4 additional ERA 300’s and 2 Move 2’s. Anyone know if I can play music simultaneously on all of those devices?

The Sonos app suddenly not working with the iOS lock screen control and volume button anymore, suspect it happen after the Sonos iOS app updates. So far I had tried:Restart the iPhone and make sure the iOS and Sonos App having latest version Reset Sonos app Reset + uninstall + reinstall app Off and on Sonos ERA300 and do the above Research all possible solutions from Google but nothing helps yet :( All of this not working, my app version is 15.6 build 74043110 with iPhone 14 Pro iOS 16.6. Is anyone facing the same issue or this is a known software bug?

Hello,I've reviewed a lot of other threads but can't find a similar problem. My setup: Old Sony TV (no e-arc)PS5 (primary media device)Sonos Arc + 2x Play 1 as surrounds I recently introduced an HDMI switch with a Toslink extractor to resolve audio syncing. Toslink out to toslink/HDMI adapter to Sonos Arc and HDMI out to TV to bypass TV audio processing entirely.  First oddity: it all works well and I can get Dolby Digital 5.1 and full surround audio on the PS5 interface and any gaming, but when streaming Disney+ or Netflix, there's no sound coming from the rear speakers at all, despite the app showing 5.1 while this content is playing.  Second oddity: a second input device is a GoogleTV and in this configuration it's outputting everything in full Dolby Atmos, which is great! Definitely not complaining, but out of curiosity, how is this happening over toslink? Any help is appreciated!  

I’m trying to automate Spotify playing music on my Sonos speakers when I scan a NFC tag.I thought I could use Tasker to automate the necessary API calls...However, Sonos only supports the OAuth flow “Authorization code”, which makes it impossible to automate the task, since I have to show a webpage to the user for that to work.Is it possible to authenticate in any non-interactive way (Client credentials) or can I automate the Sonos app somehow? (e.g. Android intent?)