Latest Update

Forum|Forum|2 years ago
October 26, 2023
4 replies
788 views

I’ve just recieved the latest syatem update on my Sonos Beam Gen 2 and Sub Mini. what does the update fix/improve please? Will it fix a problem Ive had with my TV switching back to TV speakers from the Beam and needing a power cycle to reconnect.

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Best answer by Ken_Griffiths

Any release notes are here:

https://support.sonos.com/en-us/article/release-notes-for-sonos-s2

It just says…

Bug fixes and performance enhancements.

…so quite possibly, but try it and see. It may depend on your TV make/model etc. or it might be your cable connection etc.

If the issues do persist however, then it maybe best to submit a Sonos system diagnostic report from within the Sonos App, note it’s reference and then contact/chat with Sonos Support Staff via this LINK and see what the Staff can perhaps suggest to resolve the matter.

Ken_GriffithsAnswer

Any release notes are here:

https://support.sonos.com/en-us/article/release-notes-for-sonos-s2

It just says…

Bug fixes and performance enhancements.

…so quite possibly, but try it and see. It may depend on your TV make/model etc. or it might be your cable connection etc.

If the issues do persist however, then it maybe best to submit a Sonos system diagnostic report from within the Sonos App, note it’s reference and then contact/chat with Sonos Support Staff via this LINK and see what the Staff can perhaps suggest to resolve the matter.

UmmagummaAuthor

Trending Lyricist II

Thanks, I’ll monitor and if not fixed follow the link

I'll see you on the darkside of the moon

controlav

Lead Maestro

Sounds like a problem with the TV, not the Beam, you should look into a firmware update for that. At minimum tell us what TV you have.

Author of the leading independent Sonos apps for Android, MacOS, iOS, Windows and Xbox.

UmmagummaAuthor

Trending Lyricist II

Sounds like a problem with the TV, not the Beam, you should look into a firmware update for that. At minimum tell us what TV you have.

I’m sure its not the Beam. But have seen on a few forums people having the same issues.

It’s a Samsung QE43QN90B Qled 43” 10 months old, It has the latest firmware update, Sonos beam Gen2 + Sub Mini 6 Months old connected to the eArc HDMI and a Firestick connected to HDMI 2. I’ve purchased a Lindy CEC free HDMI adapter and connected that to the Firestick because I thought that was the problem at first.

I'll see you on the darkside of the moon

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