Spaces & Setups

I have a sonos arc. I also have a KEF KC62 sub (wired) and would like to pair them. Any help how can I bridge the two together? I know there is a device to make the KEF KC62 wireless, then i can bridge the two so i can control from the sonos app. please list the item(s) i would need and how ? thanks

In my living room i have an Sonos Amp with 2 passive speakers. In the kitchen and outdoor i have sonos ones. I consider to by a victrola stream turntable. Is it possible to wireless connect this turntable to the Amp, so that i can play vinyl through the passive speakers? The Amp is in a closed tv cabinet, and putting the turntable nearby is not an option.

There is a significant difference in volume when switching from TV to music on my soundbar, ones, sub 5.1 system. Comfortable listening on the TV becomes way to loud when switching over to music. Have to remember to turn down the volume when switching over. Is there any way to adjust this so the volume is the same for both.

ik have a beam gen 1 and  2 Symfonisk lamp gen 1 for surround.  now i upgrade tot symfonisk gen 2 and is not working? compatibel problem? 

No sound on Beam 2 when yhe Bluetooth sound from Roam is shared with it since one week.

how do i sync my spotify acc with sonos not just syncing spotify but my actual acct so i will have access to all my libraries and playlists etc

Hola, me gustaría preguntaros si se puede conectar un SUB de 3ª a dos sistemas diferentes en la misma habitación? En el mismo cuarto tengo una ARC con dos Ikea Nordisk con la TV, y aparte dos FIVE con los que escucho música. ¿Puedo unir el SUB a ambos sistemas y usarlo individualmente si escucho música con los FIVE, o con el sistema del ARC cuando veo la TV?

Hi all, Thanks in advance for any help you can offer. I’ve seen another post that never got resolved, so hoping to finally nail this one. The setup is simple. Sonos amp connected to two speakers (working perfectly), and a sub RCA line which is split into two RCA going into a FOSI subwoofer amp. I don’t know why, but the Sonos AMP is just not passing a signal to the FOSI. I can confirm that everyting from FOSI to the sub is working correctly, as if I play music via bluetooth to the FOSI (it is a BT receiver as well) the sub functions well. I have confirmed that when trying to use the Sonos AMP I have the FOSI set to the connected inputs and not BT, so it’s not that.  So…. any ideas? Oh, and I turned on the SUB option in the Sonos App, so it should be functioning properly.  Thanks so much for any thoughts. 

I currently only have one Sonos beam & had a couple of questions regarding streaming music.Is there a rule of thumb on how much data streaming music will use per hour? When I add a satellite (or more), will they all share that one data stream, assuming they’re all synchronized to play the same thing? Are any of the streaming services better than others in terms of bit rate, or is that even an option?thanks!

Hello All!  I am looking for the best possible audio settings based on my Samsung QN90B, Apple TV 4k 3rd Gen and my Sonos Beam Gen 1. I am using the HDMI to connect the Beam to my TV.  What setting should I select under my Apple TV Audio Format? Change Format > Off OR On with Dolby Digital 5.1 as the new format?    Samsung TV settings - if I select change format on within the Apple TV settings, I get three options under the Samsung TV digital output audio format: PCM, Auto or Pass-Through. if I leave change format off within the Apple TV settings, I only get Auto or PCM.   Overall, what do you think would be the best settings recommendation for my set up? Note that when I select Dolby digital 5.1 with an Apple TV I feel like I’m getting some lip sync issue. Is that normal?  Thank you in advance for the help! 

I know this sounds trivial but I’m having trouble connecting a Play 5 with my S1 app.  It was disconnected during troubleshooting trying to get my existing S1 system speakers to work with the new S2 because I just got a Beam Gen 2.  It is the only holdout - it can’t work with the S2 but it is now disconnected and so I need to get my S1 app to recognize it.  Currently, it has an ethernet cable connected to it and is powered on.  In the S1 app (after I reset it) I get the option to set up a new Sonos system, or connect to an existing system.  I choose connect to existing system, and then get “Use Sonos S2 app” or more options menu which essentially lead me full circle back to resetting the app.  My conclusion is that SONOS wants me to have a “new” app (new credentials to log in) to the S1 app.  Nothing seems to be working.  Would it be appropriate to simply unplug the existing S2 devices in the house and then try to connect my Play 5 to an existing system?  Fooling the S1 into thinking t

I am having three problems with the Arc SL shadow; 1) a loose HDMI port on back of the soundbar that will lose connection if i touch or move soundbar even slightly  2) random sound drop while streaming content  and 3) poor reception to control volume from Firestick remote.   Anyone else with similar experiences?

Hi everyone,I'm looking for an upgrade on my sound system. I own a sonos beam 2 for less than a year and im thinking about buying a speaker to have a better home cinema experience. It's almost the same price to buy one Era 300 or 2 Era 100 (500euros). Does anyone have any advice to help me in making a choice between these 2 options? To be more precise, my beam 2 is 4m in front of me in my 20 square meter room, and the couch is located against a wall where i would put the speaker(s) on (on each side if i get 2 speakers and probably centered if i get one) Thanks for any advice that can help. I wish you a good day

Yesterday when I turned on the TV, there was a loud pop from either the Arc or the Sub.  This morning, after the TV was on for about 30 min, the left surround popped in the same way.  I grabbed a diagnostic as quick as I could after the pop, but not sure why this started all of the sudden.  Update went through two days ago to 14.0.4Diagnostic is 1674648960

Hi, does anyone know how to disable that terrible volume ‘beep’ when you amplify the volume?

We have a large open space that is broken up by a few walls - The TV room is roughly 400 square feet, kitchen 300sq ft, Living Room 600 aq ft We have a Sonos Move we take all around the house. In the living room there are 4 in ceiling and a center speaker connected to the TV via Amplifier through HDMI ARC. Question -Should I go Beam under the TV and two ERA 100 with one in the kitchen and one in the living room to fill the downstairs with Music?  Go with the Port on the Amplifier, add a Sub and two Era for the Living room and Kitchen Or is there a different set up you’d suggest? Again - filling the space with music is the main objective 

I have a home Sonos system with multiple Sonos devices on my home WiFi network. I want to be able to use my Roam at home but also take it to my office where my phone and laptop connect to my work WiFi network. What is the best way to do this so I can use the Roam without having to connect via bluetooth?

I have 8 play5 (Gen1) and a S3. If I buy a Sonos smart speaker would it be compatible? Could I use Siri to control the complete system?

Seriously, I’m so over this s***...EVERY WEEKEND I CAN’T PLAY MUSIC FROM STREAMING SERVICESEVERY WEEKEND SUPPORT AREN’T AVAILABLEAre these performing maintenance on a Friday night in the US or something?Why is this such a chore?I just want to use the product I paid forIt’s a paperweight at this point…​​Moderator Note: Modified in accordance with the Community Code of Conduct.

Hi, After moving in a new flat, I was looking at SONOS option for some weeks, and would like to finalise my order, but I thought to send a short message to be sure that my possible future set up will work well. I have a “big” open room with a Kitchen, a Leaving Room and a Music Studio with existing speakers(see plan attached) and I would like to have it all connected through wifi. But based  on my budget, I am considering to buy some older generation SONOS speakers such as Play 5 and/or Play 3 with newer model ONE SL and Move.  But if I keep the Play 5 Gen 1, I will have to stay on S1 app. For me, the most important is to be able to hear all “traditional” output everywhere (Turntable, Mixing Table Output) as well as mobile and Computer output through Wifi.  Do you think that the setup attached would work, and do you have advice on the few questions there:- to connect the turntable, is a Play 5 Gen 1 stereo pair  better than and Play 3 Stereo pair + Connect?- do I need a connect AMP to

Hi all. I bought the Sonos sub with the notion of placing under my couch (foolishly without measuring) and it won’t fit. I can place it in a cupboard in my built in TV unit. Wife hates the look of it so this is my only shot. Would this be pointless or ineffective? Is it supposed to be on the ground? Would the sun being placed in a piece of wooden furniture sound terrible or vibrations that would diminish my sound system? Units not test installed so I can’t test and secondly as it is still in its packaging I may be better off returning the item.  thanks. 

I’ve recently purchase an open-box Sonos Port from Best Buy, in US. After bringing it to Brazil, I found out it had been previously registered to an account that obviously I don’t have access. Will a factory reset allow me to register it to my account?

I have a Denon DRA-697CI with two pairs of high quality wired speakers. Also have two Sonos One and a Sonos Roam. My current setup is to use one (echo Dot into the Denon for Alexa controls) or the other (via Sonos app). I’m wondering if the Port would enable me to use all speakers together, or if others have had issues with wired and wireless speakers playing at the same time and controlled remotely. 

If I place an order a Beam next Tuesday morning, when can I expect my item to be delivered to the UK ? Thanks

Is there a way to disable unwanted sound effects? The music getting louder or softer as I swipe my finger on the Era 100 is exactly the function I expect of a volume control, yet there’s a second artificial sound that not only inexplicably intrudes on the music experience but is redundant of what I can already hear. Please tell me there’s a way to make the beeps go away, they’re harshing my mellow, offending my fellow listeners, and I think make the system sound like a cheap toy. 🤞