Sonos Voice Control

I wanted to use the so os assistant, but when I ask it to play music it tells me I need to subscribe to a service. I have a YouTube music subscription and a spotify account added. But when I try to set either as the default service for the assistant, the app shows not compatible. How can that be? Anyone knows why this could be? Help appreciated :)  

svc cannot recognise any playlists in the my sonos part of the app i am running android.

Hi! Sonos Era 100 does not have Google Assistant, instead Sonos Voice Control. Does SVC have “voice match” similar to GA, so it knows if it’s me or my girlfriend who speaks to it? I want it to use the correct Spotify account, eg if my girlfriend is at home asking it to play music, it should use her Spotify account. I still want to be able to listen to music on my Spotify account at work. I think this is possible with the GA in eg Sonos One gen 2. Thanks!

Can Sonos Voice not play TuneIn stations? I’ve tried several times and the response has been something to the effect of “Sonos Voice cannot play TuneIn”. Not sure if that’s literally true or if I just haven’t found the preferred command.

Title says it all, really. I can’t get SVC to play LBC radio. If I choose it through the app, it’s fine. But with SVC I get weird and wonderful results. I’ve scoured the forums and tried everything I’ve found as suggestion, all to no avail.Has anyone been successful in this, and if so, could you please tell me the magic words? 

Sonos Voice Control is excellent. It just works and does exactly what I need for my Apple Music account. I also listen to Qobuz, Spotify and BBC Sounds regularly - any idea if or when they might be added to Sonos Voice Control?

Hi there,Both myself and my wife’s Apple Music is setup in the Sonos App under the same Sonos ID (Mine)If I use ‘Hey Sonos’ and issue a command, I have no issues.If my wife issues the same command she is totally ignored?Is this usual behaviour, or are we doing something wrong with our setup please?Should each user in the house login to the Sonos App with their own login credentials or share mine? Or is this irrelevant 😀 We are using the Full Home Cinema set-up with Arc, Sub, and two One SL’s. Any help would be greatly appreciated.thanksGary

I have GROUP called Main that includes my:1.TV ARC/L&R Play Ones/Sub in Family Room 2. Play One in KitchenWhen watching TV in Family Room with full TV audio playing I often say “Hey Sonos play on MAIN” while in earshot of the Kitchen Sonos 1. I’m finding that I must say “Hey Sonos switch to TV Mode” for the entire MAIN group to stop playing music and start playing the TV audio; for some reason it defaults to music on the “Play on Main” command. I finally discovered the “Switch to TV Mode” command here on the forum and thanks for that BUT: Is there a way to make my DEFAULT audio to always be TV (vs Music) when I say “Hey Sonos play on Main” when the TV is already playing and I want to include the entire “MAIN” group with that same TV audio? BTW turning the TV off/on again will default to TV audio on MAIN group and incidentally “hey sonos stop” in the kitchen first causes the TV to go on mute with unmuting NOT flowing to TV audio in the group/kitchen; both less than desired intents. 

Hi thereFirst time using the community forum :)Been using Alexa to voice search music tracks to play on Sonos since time began. My default streaming service is Spotify (but I have others). I noticed today that all my tracks from this morning (listening on the Sonos Roam in the kitchen) were not appearing on my Last.FM profile (basically not ‘scrobbled’). I have conducted some very basic tests and made following observations:Selecting a Spotify track via the Sonos desktop app (e.g. using the mouse and double clicking) results in the track playing on Sonos AND being scrobbled to Last.FM. Ask Alexa to play the ‘same’ Spotify track on Sonos (via voice search on an Echo Dot) to the same Sonos speaker results in the track playing BUT not being scrobbled to Last.FM. Issue doesn’t seem to occur with Amazon Music voice search (i have not tested other music streaming services). Tracks that auto play AFTER the voice search track also fail to scrobble to Last.FM. I also tried on Sonos One built in

When I first set up my system I set it up with Alexa. Can I also add Sonos voice control? Therefore having both Alexa and Sonos. Is it even necessary? Are there any benefits of having both? Thx 😊 

How can I get the hey Sonos command to play one of my Sonos playlists. Whenever I tell Sonos to play the playlist it automatically goes and play some radio station or other. Not very helpful so far.

How can I play my favorites ( My Sonos) via Sonos voicecontrol.

I’ve scoured the community for an answer to this, and all I see is the recommendation to check my smart tv and disable passwords (none are enabled) or to factory reset, which I prefer not to do. Is there someplace in the Sonos app or on iPhone settings I can control this? I don’t even see Airplay on my settings list on my iPhone 12. Thanks!

A Roam as my first piece of Sonos Voice Controlled hardware.  I find that SVC works fine for controlling Sonos Radio, but not for accessing content from my Pandora account, which I have set as my default service.  All I get is “we’re having trouble connecting to your music provider, please try again later.”  I have removed and reinstalled SVC and also reauthorized access to my Pandora account from Sonos, but to no avail.  Suggestions? 

I use the Sonos Voice Control feature and really enjoy it.  I have a Move with a microphone, but my Roam and two Connects don’t have mics.  I’d like to be able to use the Voice Control feature via the Sonos controller app on my phone to control all my Sonos products (the Move is in another part of the house that doesn’t always pickup voice commands).

At 1am, sonos started playing music out of the blue.  I generated a diagnostics code shortly after it happened, which is 1080735780.  Can you explain what happened? Thanks, Paul

Does Sonos Voice Control work on Play:1 speakers?

I want Sonos voice control to play BBC Radio 2 on my Beam but each time I ask it to play I say Hey Sonos play radio 2 it plays the wrong channel it plays some Welsh BBC radio not the standard BBC radio 2 Does anyone know how to get Sonos voice control to play BBC radio 2? I have BBC Sounds in my Sonos app and can use Alexa to play but I want to use the new Sonos voice not Alexa please help if anyone knows if this can be done? Thankyou

Hi everyone - Like many, I have multiple streaming services, but would like Apple Music to be the primary service searched when using Sonos voice controls. How do I get Sonos voice to first look for music on Apple Music vs. Amazon? Specifying via voice control doesn’t work 100% of the time…

Hi everyone,I’m trying to set up Sonos Voice Control with Deezer, but I’m unable to.Every time I try to search Deezer music via voice control, I get the error that I have to reauthorize my Deezer account in the Sonos app.I have done that multiple times (successfully), but the error does not go away. I’m unable to search Deezer library via voice control.I also tried to remove and add Deezer account altogether, but it didn’t help. I also tried to remove and add again Sonos Voice control.However, when I play the Deezer music manually with the Sonos app, basic voice controls such as “next track” and similar work ok.Thank for your help and I’ll be glad to provide any more info if necessary. 

I just remarked in my kitchen “this pan makes a great omelette “ immediately the sonos move responded YES loudly not in the assistants voice I might addChecked my network for unknown devices there were none I have removed all voice assistants and disabled the microphone on all devices Most disconcerting....

Hello,I have the Sonos Arc and i’m trying to set up voice assistant through the app, but there is no option in the app to “add voice assistant”  here is a screenshot of what it looks like in my app. 

Hey there, I don’t like to use services like Alexa or google because they exploiting my data. That’s why I would like to use Sonos voice control but it doesn’t work for me yet.I just replaced my Playbar with the arc and activated sonos voice control. Unfortunately no matter what I ask - except the time, it can’t do it. When I ask to just play music I get „Having issues connection to your music provider, please try again later“…  When just use the app all works fine. I also set Apple Music as standard but Sonos can’t handle it. Any ideas?Thanks!

Hi,I’ve tried Sonos voice new in France.Configuration is ok, basic commands work very well on all my Sonos  But when I try a command like « play Dire Straits in kitchen », all my Sonos answers something like this in french « sorry, Sonos can’t connect to your music service » Same thing for Apple Music, Sonos Radio, and Amazon Music.Any idea to resolve the problem ?

My sonos roam can connect to the em internet and app fine. It also can respond via Alexa or Sonos voice, changing volume etc. However it does not start streaming anything. The only way to start music or play the news is manually via the app.It used to work before I set up a new mesh wifi router.please can someone help