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Annoying problem: SVC does not switch to the station I request. Answer ok but stay on the same station.

  • October 23, 2023
  • 1 reply
  • 47 views

I listen to radio A or I listened to radio A the day before, I ask SVC for radio B, answer "ok good choice" but Sonos remains on radio A, I ask for radio B again, answer "ok..." and it's radio B finally.
Sonos Roam 15.9

Thanks

Best answer by Corry P

Hi @BrunoGW 

Welcome to the Sonos Community!

In this instance, I recommend you get in touch with our technical support team who have tools at their disposal that will allow them to give you advice specific to your Sonos system and what it reports - the logs should indicate what is happening.

I hope this helps.

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1 reply

Corry P
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  • Sonos Staff
  • Answer
  • October 24, 2023

Hi @BrunoGW 

Welcome to the Sonos Community!

In this instance, I recommend you get in touch with our technical support team who have tools at their disposal that will allow them to give you advice specific to your Sonos system and what it reports - the logs should indicate what is happening.

I hope this helps.