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I have two SONOS ERA 100 speakers connected via Wi-Fi, but the connection is disrupted, possibly due to the speakers being far apart. (about 10m)My question is, if I connect one speaker wirelessly and the other with an audio cable, will it be possible to synchronize the two?

I cannot get BBC radio 2 through the Sonos app today 

I’d like to use Sonos to provide surround sound effect when streaming films via my iMac. How do I connect more than one speaker to the iMac, please? (2 x move, beam, to start with).  Thanks

Goodmorning,I’m a bit surprised that out of the blue, my Sonos One (only a few years old) apparently, according to Sound Repair Belgium, has a burned audio chip and is unrepairable. Is this a common thing ? I have quite a few Sonos speakers and after the hassle of the last year (software), I was not really prepared to see hardware problems showing up. Since Sound Repair is not returning the unit, I was wondering if I could get some kind of commercial compensation to replace one or more units and just as important, could it happen to other Sonos devices too ?In the meantime, we keep struggling with the app, lot of interruptions, especially when changing songs lead to fall out on many devices (up to two minutes to get everything back in sync).Best regards,Vincent Verraest

Hola, tengo un Sonos Roam. desde hace una semana no se enciende. Lo pongo a cargar y se enciende la luz naranja fija pero si lo desconecto de la alimentación se apaga. Tanto enchufado a la carga, como sin estar cargandose, el altavoz no se enciende. Que puedo hacer?? Moderator Edit: Translation by Google Translate- Hi, I have a Sonos Roam. It hasn't turned on for a week. I charge it and the orange light comes on solid, but if I unplug it from the power outlet, it turns off. Whether it's plugged into the charger or not, the speaker won't turn on. What can I do?

I just bought a pair of Era 100’s from Costco and paired them with my AppleTV. Right now I can only control the speakers with the app on my phone. Is it possible to pair them with the AppleTV remote? When I try it wants me to use the Sonos remote to learn to pair but the Era 100’s don’t come with a remote.

I'd like help/support from the community. I currently have a Sonos amp system connected to two Era 300s and a Sub 3. I use this setup connected to a turntable. The sound quality is really good, and I'm very satisfied. But I have a large CD collection that my daughter wants to listen to, and I'm thinking about it in acquiring a CD player. I've been thinking about how to integrate it into the system without having to use the option to connect/disconnect the devices when using them. My best option, in my opinion, is to connect both the turntable and the CD player to a receiver.My question is whether I can connect the receiver to the Sonos amp or if it requires some other accessory. 

Hi,Unfortunately my Sonos Connect AMP got bricked somehow. I opened it up, measured the voltages and found a UART port. I hooked it up to my laptop and it gave me the following serial output: U-Boot 1.1.1(1-17-3-2.1), Build: 2.1MPC8272 Reset Status: Check Stop, External Soft, External HardMPC8272 Clock Configuration - Bus-to-Core Mult 3x, VCO Div 4, 60x Bus Freq 16-50 , Core Freq 50-150 - dfbrg 1, corecnf 0x10, busdf 3, cpmdf 1, plldf 0, pllmf 3 - vco_out 400000000, scc_clk 100000000, brg_clk 25000000 - cpu_clk 300000000, cpm_clk 200000000, bus_clk 100000000 - pci_clk 33333333CPU: MPC8272 (HiP7 Rev 14, Mask unknown [immr=0x0d10,k=0x00e1]) at 300 MHzBoard: Sonos WembleyDRAM: 64 MBDRAM testTest complete - 0 errors, error pattern 00000000Using default environmentIn: serialOut: serialErr: serialNAND:64 MBST Micro NAND 64MiB 3,3V 8-bit at 0xf8000000 (64 MB, 16 kB sector)Bad block lbase 0, pbase 0, count 4096Net: FCC2 ETHERNETHit any key to stop autoboot: 0 S0 provisi

I’m buying a project turntable through Sonos and want to confirm that it will connect through my arc soundbar

I have seen several closed threads about connectivity issues with Wifi 7. I have called Sonos support twice about this issue and it seems like the bottom line is my Sonos speakers (including a Play 1, Play 5, and Era models) and the app only inconsistently work with Wifi 7 routers. And more specifically, the Sonos speakers need to stay connected to 2.4 ghz or they won’t consistently work. Is this still correct? if so, this is a huge weakness in an otherwise great sounding system.A few months ago I had my tech savvy brother in law help me connect all my speakers (the chiming process, which is cumbrous and slow) to my wifi network operating only 2.4ghz. For about a month or so this all worked. But at some point either my router rebooted or something and  I woke up  one day and all the speakers had disappeared from my system, according to the app, even though I could still see that the speakers were connected to my wifi network. Rebooting the wifi network and reinstalling the Sonos app wo

I got given a zp90 and zp120. Using the sonos S1 app the firmware update for these 2 products fails returning an error 11. I understand this can be due to the firmware being very old. I tried live chat and did all the usual resetting and rebooting with the agent. Same error each time.  Any ideas about next moves. Thanks.  

I’m new to the Sonos family and was so excited to set up my Sonos Arc Ultra after hearing it in store. I have wall mounted my product, connected it to my network via an ethernet connection and it’s connected to a new LG OLED C5 TV using the HDMI eARC option.Sound from the TV is amazing. I rarely move above level 35 because it’s loud. If I play music via my TV using the Spotify app or Apple Music app the sound is also amazing. Level 50 is loud and level 70 would generate a noise complaint from my neighbours.If however I use the Sonos app or connect directly from my phone via bluetooth the sound is muffled and faint. At 70 the speaker from my iPhone would be louder and at 100 the sound you iis so soft you can talk comfortably. Sound is so underwhelming it seems like something is wrong. I want to be able to play music directly from my phone. Why would music from my phone be so quiet? I have had two friends connect via both wifi, the app and bluetooth and they experience the same issue. On

Hi, For some reason I had to delete my system and re create it. Now when I try to add Qobuz it says "Qobuz wasnt added. Something went wrong, try again later" after I follow the authorisation process.Under my Qobuz account, Sonos shows as an external service but I have no way to remove it from Qobuz.Diagnostic sentThanks in advance. Moderator Edit - Recorded and removed diagnostics number.

I am now getting “An alarm is playing in X room” in-app notifications all the time. Seems to be happening since the last update. I know an alarm is going off. I set the goddamn thing. I want it to go off. What I don’t want is a pop up notification telling me it’s going off. That is incredibly stupid and annoying. I see no way to turn off this notification. I am on the most recent app update, iOS.The only thing for “Pop-up Messages” in the whole app I can find are for when “new prodcuts or features are available” in the App Prefences section. Doesn’t seem like that’s the place to disable this. Doesn’t seem to be anything about pop-up notifications in the alarm section of the app either...

I have purchsed 2x Sonos One speaker and a Beam a year or a bit more ago. The main purpose was to put it in each room (bedroom and 2 kids rooms) to set alarms and wake up next to music. Now I don’t see that function anymore and is frustrating me as it was probably the only reason I decided to purchase Sonos. Can someone help me out how I can still set the alarm.Thank you! 

The physical speakers are the only thing that are good; and Bose would be just as good. Where’s the thread on a class action suit? Amazing how horrible the Sonos apps are (phone and  desktop). System is basically unusable as 1000% inconsistent. So many screwed up aspects to all of it anymore, it’s hard to determine where to start and where to end when it comes to all the things it doesn’t do that it should, and does what it’s not supposed to, and how neither of the apps work 75% of the time (and that’s generous). Feel bad for the people who work there. -- because of how horrible the system has become and a total waste of money. So frustrating, and NO customer service support NOR systems support, of course. 

I have just changed to EE from Bt with a new router and I need to know the correct Path for my music folder 

I have a Sonos Arc, Roam 2 and Beam. The Arc is in our living room, the Beam in an upstairs room. Especially when I use voice control (which is only set on the Arc), sometimes the app shows the Beam in use. If I change the player to the Arc, it seems confused and tries to play what was on the Beam on the Arc.For instance, if I had the TV sound on the Arc, it will play music from the Beam until I change it on the app to TV. If I had the Roam linked to the Arc, it’s worse. Can I set a default player on the app? I don’t use the Beam very often. 

I’ve been having issues with streaming my music library through Sonus for over a year, so am finally looking at buying a Bluetooth speaker, probably the Era 100. Can I then link it to my existing Play 1 speakers, so I don’t have to replace everything? 

Deezer tracks not playing, error msg ref insufficient network to maintain buffer etc.  

Hi,Newbie here hoping someone can help..have a play 1 and 3 and a beam. Play 1 and 3 seem to work fine and as expected when beam is not powered on. However once beam is on both play 1 and 3 disappear from sonos app which is very frustrating. Hasnt always been like this but xant quite pin point when it started happening 

The community indicates that the greyed out music library can be fixed by accepting the update, however my system is up to date and there is no update to accept.   is there any other solution?Thank you

Hello 👋🏼… I have a problem here that I can’t solve .. as I connect my era 100 as surround to my arc ultra … as the app tell me to choose witch one makes the sound to select it as right or left surround … after completing and successfully saves the surrounds .. the don’t play … instead they are at the system as arc ultra not registered x 2 I deleted the app and reinstall it .. I did factory reset the eras over 5 times.. I reset the network .. I did everything .. and nothing works .. when I reset to factory and put them again to my system they work as standalone or as a pair just fine … but not as surround set for the arc ultra ..: need help here plz !!!      

Since upgrading to the latest firmware and app release we no longer see Play:1 units and I notice they are stuck on 17.2.1 firmware. They are visible in the Mac app and playable and groups from there. Also, Home Assistant can manage the units.

For about the past week (seems like there is a new S2 controller update out), I will lose access to some, but not, of my speakers from the Android app. Currently controller is Build 80.29.6. This is happening on both my tablet and phone. Right now, two of the four speakers show No Content even through music is coming out of them. If I try to play something, I get the message “Couldn’t play Content.  Something went wrong.” This happens with a TuneIn or Sonos radio station, Spotify, and my local music library. If I reboot the router and all of the speakers, it will work for several hours and then start displaying this problem. This first two days it occurred it also progressed about about 10 hours to not being able to find any speaker on the network. Again, they play fine using the play/pause button on the speaker or the Windows 11 app. Any thoughts? Hope for a fix soon?Thanks,  Bryan