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Hello everybody,  I've read that others have experienced a similar issue. I installed my Beam and Sub Mini without any problems, but today there were some power outages. Since the system was on, it lost power three times, and now it’s showing a solid red light.  I’ve already tried unplugging and reconnecting the power, but when I turn the Beam back on, after some white blinking lights, the solid red light appears again.  I also checked the Sonos app, and the Beam isn’t showing as connected to my Wi-Fi — I only see the Sub Mini. I even tried connecting the soundbar to the modem via LAN, but nothing changes, and the solid red light persists.  Additionally, I attempted a reset by disconnecting the power cable and reconnecting it while pressing the rear button with the “infinite” symbol. However, after the light flashes, it ends with the orange color, and then the dreaded solid red light appears again .  😭Do you have any suggestions on how to fix this? I’d really appreciate your help!  Th

I am trying to update my 6 units (all S1) and now for the last 15 min I am stucked with the “updating” “getting started...”   “do NOT unplug anything during this 2-3 minute update” Units are blinking white and orange for the last 15 minutes. How long should I wait?Can I stop it?

I got my father-in-law to get the Sonos Ray for his living room and he loves it. However, recently the tv messed up and they went out and got a new one. The new tv doesn't have an optical audio connection and so I'm needing help on how to hook it up the the Ray. What adapter do I need? 

I have persevered with sonos, through alarms not working, to rubbish App updates! the only thing i actually had working was my SoundCloud Playlists…. i have friends that are DJs and they upload new play lists which seamlessly updated within the sonos app, and i was able to listen to them all without issue, that was until a hour ago! all my playlist that took years to create….GONE off the app? they are still on the sound cloud app (thank fully) but these lists have decided to go on a nice vacation to WTF!!! why is something SO basic.. the CORE of sonos So irritatingly unable to Play music and stay that way!!, you need a IT degree and half a day to speak to Sonos, and on each occasion, they never say,,, yes its our C*ap updates… or Yes we did something and its broken,, its ALWAYS your system, your internet, Your issue… if I could get rid of this system I would….2 fundamentals that dont work… listening to music and setting a alarm… in this day and age SURELY a company that sells SPEAKERS

Hey folks, does anyone know if the Arc Ultra paired with Play:1 “bug” still works and hasn’t been “fixed” by Sonos? If so, I might actually get an Arc Ultra and let my Play:1s continue to shine for a while longer. Thanks.

I have a Audiotechnica AT-LP3XBT turntable that is bluetooth enabled (but not wifi enabled). I’d like to be able to bluetooth connect the turntable to one of my sonos speakers and then have that speaker cast (via wifi) to the rest of my Sonos speaker network, which includes a Sonos Move (Gen 1) , a Sonos Sub and several Sonos One SLs.I understand that none of my current speakers are capable of doing this but I’m wondering if any others can - to inform my next purchase. Separately, I’m considering buying a soundbar (e.g. Arc Ultra or Beam) for my home entertainment set up - so if one of these can work - that’s ideal.  Sorry if this is a repost of sorts… I’ve read other posts and generally saw mixed information, which left me uncertain,.  

My Sonos entertainment system (Ultra Arc, Gen 4, ERA300) is making intermittent beeps. What could be causing that?

Hi, I can’t do correktion of bass, Please helo 

I change my flat. I am trying to build system based on SONOS in living room: Arc+SUB+2xERA300; kithcen 2xONE; corridors: 2x ONE (all ones are in ceeling mounting); working rook 2xERA100, sleeping room BEAM gen 2, and move in bathroom. I use rooter from ASUS for mesh 2xXT9 and one XT5.  all the time sonos is having problem, typical is that sonos can connect to my WiFi but is not visible - did try to connect and disconect to power, but id doesn’t help. Multiple times did reset them. 

Hello,I have 1 beam and 1 roam 2, both associate on the same sonos account.I associate 3 spotify account. (A, B and C)I use sonos voice control with my roam 2 and it is working, but it always using spotify account A. I can switch and use other spotify account (C) with sonos app, but after switch off / switch on roam 2, sonos voice control use spotify account A.But my question is : how to set default spotify account (C)  for roam 2 ? 

I have an inherited a Sonos Zone player 100 . O factory reset it. But I tried to register with the wrong App. Now the correct app says email already in use ! So i cancelled my account. But now it says wait till July 6th! advice welcome please

I just had the shock of my life, when i was listening some music quietly on my SONOS Roam 2, when suddenly it starting making machine-gun-like “sound”/noice at full volume/loudness!…This really has to be fixed! Also found this case, which is not active anymore, which is why I couldn’t quote there: 

Hello, My Sky remote doesn’t work anymore with my Sonos. My TV remote still works though. Tried setting up in the app but it says ‘’ we didn’t detect a signal from your remote ‘’. My Sky remote works ok with everything else just not my sound?

Hi,I just bought a TECHNICS 1500C with OMRED for my sonos AMP I saw on a website = Here a calcul méthod for the right level to 1 to 10  dB gain (L) in audio amplification is defined using the "20 log rule" as follows:L = 20 log10 (Vout / Vin)Solve for Vout:Vout = Vin × 10^(L / 20) 10 is way to high for my TECHNICS I put 8 wich is is goodIt’s for 1000 mV but is it the good level for my combinaison ? I need help to résolve this calcul for my TECHNICS 1500C 78db and my ortofon 5.5mVthanks  

I have 2 Sonos era 100 connected to my Beam as surrounds and have added 2 more to the front. can I use my tv remote to control all as it only does the beam and surrounds?  thanks 

Hi guys!I’m tryingto finalise installation of my ERA100 into a new system. The step after the PIN identification shows me to push the forward or backward buttons on the top of the speaker while the lamp on the front shines white and green.Unfortunately, when trying to push any of the above buttons nothing happens and the installation can’t be completed.What am I doing wrong?Thanks!

Is there a way to hook up these to the amp??

Hello, me interesa saber por que mi bocina sonos parpadea rojo y no carga, es un problema de la batería?

When trying to connect a roam 2 to my home system, ie an ARC with a sub, I encountered this problem: When I try to log in the app continues to repeat the log on request, I tried changing my password but it still requests that i sign on as owner al the time? What gives?

I have set up 3 speakers on my new wifi. Two days later, when I open the app, it says there are 0 devices connected to my network. Since then I have mounted the playbar and hid the cords in the wall, so I cannot remove to reconnect via Ethernet. Why does the Sonos app always have issues connecting to products? What is the best step to get the speakers to reappear in the app?

I have several amps and they’ve all been performing fine for several months.  Today, one of the amps began sounding really “tinny”.  Sounds like a really cheap radio turned way up. I could maybe blame a speaker if it only happened to one but both speakers sound exactly the same.  I checked all the connections and they’re good.  I rebooted.  Any thoughts? Thanks!  

I suppose I’m still beating a dead horse to death here but why is there such a delay using the line in on Move 2? Sometimes there is no audio at all. I’m in youtube watching videos and I just went from one video to another to play a music video and it took 26 seconds for the audio to kick in. In contrast I have an old Libratone speaker set to line in and it works perfectly every time but sure doesn’t sound as sweet as the Move 2. I will say AirPlay works very well everytime which I can use but just wondering why this Sonos SNAFU.

Recently bought a Port to connect a technics turntable.  It's been working great, but when I dont use it for a week. I cannot find the line-in on the Sonos app.I have already had to reboot the Port twice and it's a little tedious to do this each time.  Why is the Line-In dropping off?Any quick way to ping the network and reconnect? 

Simple question. Can someone please confirm which type of hdmi cable is supplied with the Sonos Arc Ultra in the UK. Thanks. 

Hi everyone.  My Sonos Moves will not go FROM Bluetooth TO Wifi.  I’ve pressed the bar between the Power button and the Join button on the back.  It flashes blue for a while then goes back to green.I’ve done a hard reset by holding the power button down for 10 seconds.  It powered up to Wifi briefly then went back to Green.  I pressed the bar on the back again, same thing happened.  Any help appreciated Thanks - Ben