playbase not powering up

3 replies
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My play base has no power. I’ve unplugged it and repligged in. I’ve used a power chord from a good playbase and that didn’t work. So it isn’t the power chord

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N

nik9669aAnswer

Senior Virtuoso

As this is a user community there’s not much we can do, from what you described. Try contacting Sonos support.

N

nik9669aAnswer

Senior Virtuoso

As this is a user community there’s not much we can do, from what you described. Try contacting Sonos support.

buzz

Grand Maestro

If you have checked for silly things, such as outlet failure, PLAYBASE hardware failure is likely. There is no official SONOS repair in the US and I’m not aware of any 3rd parties offering service. If you are into DIY repairs, there may be some discussion on the Internet.

Stanley_4

Grand Maestro

Before anything else call Sonos support and ask if they can help you

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