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Old subject of systems not registering with the annoying “check your network” message.   There is a hint in the “Check the time and date on the unit”    I found out by eliminating all the working SONOS speakers and leaving just the unregistered one, I had to sign in, but finally got past all the Registering failure.   I went to system and  checked TIME and DATE and it said Jan 1 2001 and 12:00     (The default).  I tried to make it update to Internet Time so it would be accurate but it never updates.   My guess is the clock in the speak has a Lithium button battery that has gone dead after 8 years.   And Registration can’t happen if the time is not accurate for some crazy reason.   CS support is useless.  This guy blamed my Internet provider which is the old ruse of years ago.  Now with IPV5 and IPV6 it’s so standard that excuse is like saying it’s your 110V power outlet.   Net Net, the clock is dead and the unit will never register.   I’m going to take mine apart and see if I can upda

New to the group…….so please be kind.  I am keen on buying the Arc Ultra. However I understand the Arc Ultra does NOT support Play 1s as surround speakers.  is there any chance Sonos will change this limitation or is it a technical issue?

How do I set up Amazon voice on the ray speaker?

My questions:What decides whether surround bonding uses 2.4G vs. 5G? Is there any way to control or force to one direction? Are there any other options I have here other than hardwiring all my devices in rooms that have surround bonding?Full context:I’ve been chasing some wireless issues on my home network in my 2.4GHz channel space, I previously had my living room Arc hardwired to my home network, and that was making a SonosNet network for the rest of the home.  Two days ago I unplugged that Arc from my home network, and then all my devices went from WM:0 to WM:1, and everything seemed to work really nice, and the other non-Sonos devices on my 2.4GHz wireless network that were having issues, started working much better. One of my rooms has a Beam 2 with a pair of One SLs as surrounds.  I decided to add a Sub Mini to that room, and now one of the non-Sonos devices that was having 2.4G issues is having issues again.  After Googling, I see online that surround bonding typically uses 5GHz

I have the Sonos app on Windows 10 and 11 systems, and also on an iPad mini. I have added items to the queue via my Windows system, and the first one is playing now. So it works.But when I try to display the queue on the iPad, the window shows “Queue is empty.” Even though it isn’t. This does not change over time; well, several minutes anyway.Is there a way to make the queue appear on the iPad? All apps are S2; and the latest version, as far as I know.

Sonia one has been working for 2 years. Suddenly last week it stopped working. Tried many times to reconnect to the network but it does not work. So frustrating. Tried factory reset and that did not help.  what should I do?  

Hi all, I’ve recently been dabbling with playing local FLAC files stored on a Synology NAS. I can add them to the Sonos App without a hitch, but have found that I can only get my older Symfonisk speakers to play. Newer ERA speakers give a “content is unavailable” error. I can group the Era speakers with the other speakers and they play fine. Also no problem with any of my streaming services. App works well apart from that with no lag. All speakers on wifi.  

Does anyone else have a problem with their home microwave consistently interfering with their Sonos signal?  When we run the microwave for longer than 20 seconds the Sonus signal sporadically drops in and out across all Sonos components/devices (4). As soon as the microwave stops, Sonos comes back on again at all components.We are still using Controller 1 with a mix of old & new Sonos devices. As well, we have three WAP strategically located throughout the house with strong wireless signals throughout. This has been happening ever since we built and moved into the house. We even had our builder replace the microwave unit thinking it was leaking!  No one has a clue as to why and how to solve.      

 I’ve had my Sonos system for over ten years and it’s been a bumpy ride. Glitchy software has occasionally caused problems (and usually when I’d done nothing to change my system.) Today, after updating my operating system, Sonos stopped working again. I’m on a Mac, and updated to OS 15.2.  Sonos wasn’t able to access my music. I did a chat with tech-support which took 20 minutes, and then was told that I needed to do a phone session with remote access to my computer. I then spent more than 2 hours on the phone with your tech support and the guy clearly was out of his depth. Kept moving windows around my desktop and it was obvious that he wasn’t familiar with Mac operating systems. Also, he kept doing the same thing and expecting different results.  He escalated the issue to the level two tech-support people and after another 20 minutes, came back and said that there is no fix. My Sonos system is useless until you update your software to be compatible with Apple’s current operating syst

I have a new Samsung Galaxy phone. Phone says Sonos not connected to wifi. Tried Sonos tech support. The guy worked with me to try all different things. All failed. After about a 1/2 hour, he hung up on me. Meanwhile, my old Motorola worked perfectly. Can anyone help?

Dear members, Currently, I own a Sony PS-LX310BT turntable, which already has a built-in preamplifier. At the moment, I don’t have any Sonos speakers yet, but I’d like to achieve the following setup:• In my living room: an Arc, subwoofer, and 2 speakers for surround sound with the TV.• One speaker in the kitchen, one in the bathroom, and one in my office. My turntable is currently located in the living room, but I have the following questions:1. If I use a Sonos Port, can I watch TV with the audio playing through the speakers in the living room, while my wife listens to music from the turntable in other rooms?2. Can I also play the turntable audio through the speakers in the living room while the TV is off?3. Is the Port the best choice for this setup, or are there better options? I also read about the Era 100, which supports Bluetooth. However, I’m unsure whether, if I use the Era 100 during TV viewing, my wife would still be able to listen to the turntable in another room if it’s pai

How do I register my speakers

I connected my record player to Sonos Arc Ultra via Bluetooth but I can’t hear music. Can anyone help . Thank you.

Jan 19th '25. I used my satellite volume controls and EQ last night whilst watching a film. Today, after an app update they have vanished. This happened a couple of years ago as well and I remember they disappeared for about a week before Sonos sorted it out and they reappeared. Does anyone have the same issue? Or have they just moved them to a silly location that is difficult to find?  

Hi, I have a 4 pieces play 5 gen 1 ( with 2 in stereo, line in on left play 5) livingroom, kitchen 1x play 5, garden 1x play 5.1 x play 3 bathroom, 1x play 3 workingroom. The sound from Turntable on the stereo 5’s in livingroom is ok , but I on All the other devices sound is poor, no sounddepth . would a Sonos Connect( or AMP even with no external speakers attached)  as line in for Turntable be a improvement on sound quality on my devices in the other rooms?

When trying to add a track to a Spotify playlist, the Sonos app shows lists that other people created. I added them to my Spotify playlists, but I can't edit them. It would be great if these "locked" lists didn't show up during the Add To Playlist dialogue. (They don't show in the native Spotify dialogue.) 

I’m using surround sound at home for the first time. I think on some 2.0 video content an attempt is being made to upmix to 5.1 or similar somewhere in my chain of devices but it’s patchy and I would personally rather just have my left and right Era 300s also playing the L and R channels. Is this possible, either through Sonos or from particular devices? I’d consider buying a replacement streaming box that does this.  AppleTV4K ——> LG C4 —(eARC)—> Sonos Arc Ultra/Era 300s/SubMini This is what I’m currently using. 

Hi I'm just wondering if these two are compatible? The TV didn't have a optical port so I bought an adapter to connect optical port to HDMI but it still won't connect 

Bonjour, Depuis une semaine impossible de se connecté depuis spotify et depuis sonos à mon groupe d'enceinte. Relance des sonos, relance du routeur, réinstallation des deux appli sur tout mes périphériques Android, vidage de la cache.  Auriez vous des solutions ? Quelqu'un aurait il les mêmes problèmes que moi ?  Moderator Edit - Translation by Google:Hello,For a week now I have been unable to connect from Spotify and Sonos to my speaker group.Restarted Sonos, restarted the router, reinstalled both apps on all my Android devices, cleared the cache. Do you have any solutions? Does anyone have the same problems as me?

I contacted Sonos a couple of weeks ago and they said they had a work around for this issue.  This issue was not been resolved. I have had techicians out to deal with my Control4 and they could not figure it out why it is not working having done what Sonos told them to do.Any one else still having this issue?  Resolutions?  I have been told to remove Sonos from Control 4 but this would also eliminate Sportify.

It doesn't work starting streaming swedish radio today.

I'm trying to sign up for sonos radio hd but I get an error saying I don't have an eligible product attached to my account. I have a bunch of ERA 100s. Are these not eligible? If not, what is? Thanks

should i use a 8K Arcana VRR 40Gbps arcana2 with the sonos arc ultra?  I am trying to connect a ps5 pro and a projector.  I want to be able to use Dolby Atmos.  Not sure how to split the audio off from the projector.

When I ask Alexa to play music (I stream with Apple Music), it will only play one song.  For example, if I ask to play classic rock, one song will play but not continue.  If I ask it to play music by one artist, it will start and play one song, but nothing more.  Anyone know how to fix this?

I used to be able to listen to Spotify, Netflix, etc., on a single Sonos speaker and then connect to additional speakers with the Sonos App.  I would initiate the listening session with my iPhone 15, or a Macbook Air.  Once I selected other speakers, they would all play whatever was currently playing.  But since the last major downgrade to the Sonos App, whenever I select additional speakers via the Sonos App, the speakers go silent.  I can only select multiple speakers after selecting a music streaming service via the Sonos App.The only work around that I found was to walk to each additional speaker and press the play button until the currently streaming service is heard.  Is this Sonos App issue going to ever be resolved or is there some other solution?  I cannot see any Sonos groups available in Airplay from either an iPhone or a Macbook.  And the Sonos App only allows you to stream music to multiple speakers if the streaming service is initiated from the Sonos App.  And I can’t ver