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Connecting 2 Play 1 after latest update

  • February 26, 2025
  • 4 replies
  • 142 views
S

It seems like Sonos has out done themselves with the latest update.

I have two Play 1s, and they’ve mostly been fine existing on the network in different rooms.  But today, after another forced update (boo!), it said it would update the speakers too, and after that, I could only see one (bedroom) on them in the app (the one I was beside when it updated).

So I tried to add the other one (living room), but it couldn’t be found, although there was a brief moment when it said it found something, but then disappeared.

So I went to the one (living room) that wasn’t connected, and decided to restart it.  After the restart it showed up, and I could update it.  Nice, I thought, but when I went to my system, I could only see the one I just updated (living room).  The previously updated one (bedroom) was no longer there.

So I went back to the one (bedroom) that was working in thinking I’ll try a restart, but when I got in there, it showed up, and I could select and play music.

But the other one didn’t show up now.

Now it seems like I can connect to either, but only when I am closer to that one.  But the app will not connect to both (same with the PC app, it just uses the one that the phone connected to most recently).  So messed up.  It’s impressive what they’ve done here, if it wan’t so frustrating.

I’ve stood equi-distant (approximately) to both, and it’s a bit random which one will show up, usually the one that I was already “connected” to.

Any ideas?

I don’t want to do a full reset of the whole system, as I fear that things are not stable and I’ll end up losing my connection to my local NAS library again.

Best answer by Pools-3015

Because of the old hardware in the Play 1s, try connecting one of them to your router/network with an Ethernet cable to see if that helps. Some users have found success by doing this.

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4 replies

S
  • Stephen O'Kane
  • Author
  • Contributor I
  • February 26, 2025

Ok, interesting, when I go to the web app (https://play.sonos.com/en-us/web-app) on my PC, it works fine, I can see both,

Clearly a major mess up in the app again.  Another hour or so lost to add to the amount of time I wasted on these speakers.  I like the quality of the sound, and initially everything worked well (10 years ago when I first bought some), but the amount of time I’ve wasted over the years trying to keep these things working is annoying.

Pools-3015
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  • Pools-3015
  • Prodigy I
  • Answer
  • February 27, 2025

Because of the old hardware in the Play 1s, try connecting one of them to your router/network with an Ethernet cable to see if that helps. Some users have found success by doing this.

buzz
  • buzz
  • February 27, 2025

Describe your network. Router model? Mesh points? Have you reserved IP addresses?

buzz
  • buzz
  • February 27, 2025

You can disable automatic player updates. In your controller platform disable automatic updates there too.

 

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