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Hi Team,I can see a potential problem that I may have soon. Recently, I’ve purchased a monitor with the following specs: AudioSpeakers No Audio Out 1 Interfaces/PortsHDMI 1.4 2 HDMI 2.0 1  With the Beam I have now, I cant seem to think how to connect the monitor and sound bar and be able to play my console (PS4).As my monitor does not have a speaker, I can only think that if i connect the console to the monitor, where it’ll generate the screen, I am not able to get the sound in the end. What are my options?  

For many different reasons, it seems that I will be needing a 3rd party receiver to drive my living room speakers.    Although I have been eyeing the Sonos Amp for some time, it just doesn’t seem to be the right fit for me.   I will be running a setup with 4 in ceiling speakers. Likely 8 inches with pivoting tweeters from Klipsch, B&W or B&O. Could be Klipsch Reference-series or the B&W CCM683.    I have a Sonos Sub but it will likely be too small for my living room area so I will likely be getting a 10-12inch 3rd party sub as well.  That means a 4.1 system (with a phantom center making it 5.1).    I would like to keep the possibility open for adding two front speakers (floor-standing) to step up to Atmos at some point using two of the in-ceilings for height and the other two as rears.   Any good recommendations for a good 3rd party receiver which “Works with Sonos?   Would also like some input on how well it works - does the receiver switch on, switch input and adjust volu

Im trying to research which tv to buy. Any TV recommendations  for a smooth bluetooth connection to a Move? Im partial to Samsung Smart TV currently but i want to make sure my Move connects to my new TV. Thanks so much. 

I want to power an oudoor subwoofer as well as four outdoor "rock speakers." I have an older Sonos Connect and Sonos Connect Amp.  I also have an amplifier. The equipment I have is listed below. Can you help me figure out how to set this up? Should I get a new AMP? can that power all four rock speakers and the sub as well? Thoughts about how to set this up and whether I should acquire any new equipment.The equipment I have is: this passive subwoofer https://www.osdaudio.com/products/speakers/outdoor/outdoor-subwoofers/in-ground-8-500w-outdoor-underground-burial-rated-subwoofer-gls8-green.htmland these outdoor speakers https://www.amazon.com/gp/product/B002KEKPC2/ref=ppx_yo_dt_b_search_asin_title?ie=UTF8&psc=1this amplifier. https://www.amazon.com/gp/product/B06XDRZD3D/ref=ppx_yo_dt_b_search_asin_title?ie=UTF8&psc=1thoughts about how i can best drive this? 

I spent an hour on the phone with sonos tech support. Wow are they bad.. the person clearly didn’t know the product. And was putting me on hold to speak with someone else. 55 minutes later and the Rep. still had no clue what I was asking. Help! what I am trying to do is setup a First Generation Sonos Connect 2004-2014 model. Last time this happened I had to call and support asked me for serial number and MAC address. They sent it an update remotely to get it working. Last time during setup tho it gave me an error code.  this time the S1 app adds the Connect. And under rooms it says Product (unused) needs update. If you click update→ it says your system is up to date.  It also is stuck in a loop asking me to sign in to my account.  please help! This only took 15 minutes last time this happened to get the update manually sent to the device to get it working. The person I spoke with was clueless.   

I just got a Sonos Move and love it, however, I’m having difficulty connecting it to my TV. I have a Samsung UN65MU8000 which allows Bluetooth speaker connections. When I try to pair it, it just gives me an error. I’ve had no issues pairing the Move to my phone. But it just doesn’t want to pair to my TV. Any thoughts? I’ve verified both softwares are up to date. Thanks.

Reopening https://en.community.sonos.com/topic/show?tid=6794715&fid=228999, as that was closed but not resolved. Same issue as was reported on LG C7 is still relevant for 2019 models (e.g. C9). Frankly, the correct solution should be that the Sonos app allows us to turn off UPnP. The feature has security implications and using separate subnets for your home network is a fairly advanced approach.

HiI just noticed a solid green light on my sub gen 3, it maybe where I knocked a button on it or something when I cleaned it, I turned it off at the mains and back on and no lights are on and it’s working as normal. Just curious what a solid green light signifies? Thank you

I can no longer access FIP radio either through TuneIn or Sonos Radio. Is this a temporary problem?

I can only get Atmos out of Prime Video and Disney+ using the native LG WebOS apps. Netflix only gives me DD+ using the LG WebOS app. How is this possible?? I can’t get any Atmos from the ATV 4k but the image is so much better than the WebOS apps that don’t give me Dolby Vision.  Is there something I can do to get Atmos from the WebOS app? Also is there any way to get Dolby Vision through the WebOS app? I think I understand that ATV4k can’t send Atmos over ARC until there is some sort of patch. It’s all pretty confusing for me hopefully someone can help!

I’ve just added a Beam to my system, and I want to be able to use Speech Enhancement.  I’ve got a Samsung TV, connected to the Beam via HDMI ARC, and everything seems to be working correctly. But . . . I know that Speech Enhancement is supposed to be available in the Now Playing tab.  But when I go into the app, what shows up in Now Playing is whatever music I played most recently on the system, and not what’s playing currently on the TV and the Beam.  So I can’t get to the Speech Enhancement button.  Any idea how to fix this? 

Hi does anyone know what kind of coupon is include in the Costco sonos beam shadow edition? in the description it says "Coupon for Sonos.com included".

I have my Sonos Beam connected via ARC to my Vizio smart TV.  I noticed recently the Beam audio will cut out few a few seconds before resuming.  This only occurs for TV audio (streaming or cable).  Playing music from the Sonos app or through Google Assistant is great and without interruption. I’ve swapped the ARC HDMI cable but have the same results.  I changed some audio output settings on the TV (currently Dolby 5.1) and still the same issue.  Sometimes the audio cut out happens more frequently, but usually it’s 1-2 times per hour.   I tried rebooting the Sonos by unplugging it.  Rebooting the router (its attached via Ethernet cable with WiFi turned off), and rebooting the TV.  All the devices software is up to date.  Nothing has stopped the audio from occasionally cutting out.   Any suggestions as to what might be happening! -Peter

I have a Google mini and a Sonos play:3 in the same room. Since the play:3 does not have voice, I have to ask the Google mini to play the music. If I just say: "hey google, play some music" the music plays on the mini which is definitely not what anyone wants... I have to say the room where the speaker is but not only that, if I setup both speaker in the same room the mini still gets the job. You can set default media playback device for the Google mini but no Sonos speakers can be selected. Is that it? Is that what we waiting so long for? Cause if that's so, I'm getting rid of all of this and just getting Chromecast enabled speakers. Please let me know I did something stupid and this can be fixed.

Hello,I’m thinking about to buy a sonos arc for my living room, but my ceiling isn't straight. So im wondering if dolby atmos will work properly.My ceiling is something like this: Do you thing that dolby atmos will work?

Hi there! This is my first post here as I just got my first Sonos speaker ever, a One Gen. 2. I've always been into tech and I always do extensive research before buying something, which I've done in this case as well. Everyone is ranting about how great the sound quality of the One is, but I must say I am deeply dissapointed in how almost any song sounds over 50% volume. I feel like the speaker has all the ingredients to be amazing, great bass for it's size, good sound separation and crisp highs and mids, except when I go over 50-60%. It just sounds muddy, harsh, simply not enjoyable and has a weird echoey feel to it over 50-60% volume. Why would they even make it go to 100% if it's just impossible to listen to at even half that? Just to make it clear, I'm not some crazy audiophile, but as a simple example, I bought my dad a JBL Charge 4 for Christmas, which I thought sounded absolutely fantastic even at high volumes, so I'm honestly very confused that a 100$(on offer) bluetooth speak

Question #1:  The bottom of my LG CX 55” set’s screen is only 1 and 5/8 inches from the surface, so obviously I need to raise it to place the ARC in front of it.  In trying to figure out how much to raise it, how much distance should there be between the top of the ARC and the bottom of the TV screen? Question #2:  What is the maximum distance recommended between the bottom of the TV screen and the top of the ARC to maintain a sense that the sound is coming from the mouths of the characters speaking on the TV? Thanks,Brian

I am unable to get any foreign radio stations through tunein, not my saved favorites or any new ones. Nothing. The service is available. I haven’t changed any settings. I can only get uk stations .  Anyone got any ideas? 

As this is my first time on here, I have no idea if this question is in the right place, but here goes. I have seen some of the other posts about the legacy product issues which I knew was happening, but this morning, for me, it went a step further. We currently have 6 zones of old products, all working fine. We gave our daughter a Sonos 1 for her birthday today. When I went to add it to the system I found I couldn’t. Operating system no longer supported. So I tried another controller, and another, and another. We have 3 phones, an ipad, an ipod touch, a Samsung Tablet A, a Z200 and a computer running windows 10. NONE of these devices will allow me to add a new component into the system. Are Sonos now bricking all the rest of my devices as well? They all work fine for everything we need to do; except now none work properly with Sonos. I was about to go and buy a cheap phone just so my daughter is not devastated that her birthday present is an absolute dud, but now the android phones ha

I picked up a brand new Move. Followed the connection instructions for WiFi. It connected and it shows up in the Sonos App. Works fine when using the App. When I press the MODE button on the back to switch Bluetooth, nothing happens. It does not beep or chime. Further, I’ve tried holding it down for pairing. Nothing. No beep, chime or blue light on top.  Also, Move is supposed to be AirPlay 2 compatable, it does not show up on the list of devices. Any ideas on how to get these things working are welcome. 

I press the Bluetooth button but nothing happens and the light doesn’t turn blue . It is already set up with WiFi , but don’t know why I can’t switch to Bluetooth 

As I wait for my Sonos Arc to arrive, I’m thinking about all of this way too much. I think I’ve been cooped up at home too long and putting together my first Sonos system is giving me a new project to obsess over. ;-)  Question: For those Sonos veterans who have put together 5.1 systems for their Beam / Playbar, has the lack of DTS support been an issue for you? And, if so, how have you gotten around it? Have you ever run into a situation where you simply weren’t able to get any audio because of lack of DTS support?  Thanks in advance for any input! 

I have a problems with TuneIn Pro and american radio station KDRADIO.com As of today I get a regional restriction error. Any idea why?Thanks Geoff

Hello everyone, I have been eyeing the Sonos Arc for a few weeks now, and after much research, I have come to the conclusion that my TV (an LG B8) should work, and I am close to pulling the trigger. There is however one thing holding me back. I have read that in order to get the best performance from the Arc, you should ideally have a relatively square small living room, and I have…not quite that. So I was hoping to get a sense of, how well the Sonos Arc would work in my living room which is on these pictures below. Can I expect the surround effect to work reasonably well, or will the height of the ceiling and size of the room swallow the sound?I have two spare Play:1’s, which I plan to use as rear speakers, but due to the price-tag, I plan to hold off on the Sub for now. Thank you so much in advance for your input - I really appreciate it/Rasmus    

As of about midday today I can’t play any radio stations except BBC. I’m trying on Tune-In and Sonos Radio principally. I have been accessing stations in the US and Europe for years via Sonos. Is anyone aware of services being removed from e.g. Texas (KXT) or New Mexico (KTAO), or even Spain (Finlandia)?I can still see the stations in Sonos controllers as usual, but when trying to play them, the Pause button shows momentarily but then reverts to the Play button, with nothing actually playing.Is it me, or has anyone else experienced this?