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rishis3D
Avid Contributor I
November 15, 2020
Answered

Upgrade Product - do I keep my old speaker

Hello,

I Have a PlayBase in my Current Home Theater system, I want to upgrade to Arc,

i can see in my sonos account tat i can upgrade for 15%.. i dont understand the concept.

if i want to buy the Arc, Sonos will take my Playbase only for 15% from the total cost of Arc?

 

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Airgetlam
AirgetlamAnswer
November 15, 2020

No, you keep the PLAYBASE, but they give you a 15% discount on the Arc. There is only one discount available per device. If you were to sell the PLAYBASE, the new owner would not get a discount, should they attempt to ‘trade in’. 

Bruce

1 reply

Airgetlam
AirgetlamAnswer
November 15, 2020

No, you keep the PLAYBASE, but they give you a 15% discount on the Arc. There is only one discount available per device. If you were to sell the PLAYBASE, the new owner would not get a discount, should they attempt to ‘trade in’. 

Bruce