Skip to main content
Contributor I
November 12, 2020
Answered

Sonos Radio account - reauthorized?

I can’t search for radio stations currently.

The Sonos app says my Sonos Radio account needs to be reauthorized. When I click on Reauthorize it comes up with an error msg saying ‘Unable to reauthorize Sonos Radio account’.

ive deleted and reinstalled the Sonos app but that hasn’t worked. Both my App and speaker are up to date. I’ve had this problem since yesterday morning. Ive sent Sonos x2 msgs via Twitter regarding this but I haven’t had a response yet. Poor level of support so far! Can anyone help? Very frustrating! 

This topic has been closed for further comments. You can use the search bar to find a similar topic, or create a new one by clicking Create Topic at the top of the page.
Lyricist III
November 12, 2020

See https://en.community.sonos.com/troubleshooting-228999/sonos-radio-account-needs-to-be-reauthorized-6850610

2 replies

Lyricist III
November 12, 2020

See https://en.community.sonos.com/troubleshooting-228999/sonos-radio-account-needs-to-be-reauthorized-6850610

Lyricist I
November 14, 2020

Unplug all Sonos speakers from the power outlet and wait a couple minutes… worked for me !