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Hi allI’ve recently moved houses / countries with a lot of high-quality legacy physical media (jazz vinyl, Criterion Blu Rays, etc) but with only a Sonos 1 - all this other audio gear was left behind in the US. I would like to go as wireless as possible and use Sonos components to rebuild a living room sound setup. The system should be able to hook up to a new TV but also allow me to play Blu Rays, CDs, and records as well as stream music. What is the best set of Sonos components to buy?  My previous system was Onkyo Amplifier based with Sonos as a late “add on.” But I’d rather not deal with wires anymore, especially in a rental apt. I realize that the sound quality won’t be as good as before but I am willing to give that up for convenience.  

For at least a month now, when I set an alarm on my Sonos One using Google Assistant, Google says the alarm is set, the alarm goes off the following morning, I ask Google to turn it off, and as soon as it turns off, the chime for the timer starts and then I have to ask several times for Google to stop the timer. Software is up to date on the speaker. No updates available. Help?  I just want the alarm chime when I set an alarm. 

I'm waiting for a contact from sonos to replace a speaker. An email should have arrived with the instructions to follow but 4 days have already passed and I have not received anything yet. it seems strange. what are the average times? I am in Italy...Sorry for my english...thank you

Hi, I have a Sonos Playbar combine with Sub and 2 Sonos one and I want to drastically improve dialog by adding a Sonos product, not with APP. Any suggestions? 

I monitor my network traffic and recently received a notification that my Sonos Play 3 was accessing a phishing site at 1:03 AM (a time when the system was not being used). As part of the monitoring I have noticed over time that all my Sonos devices connect to random IP addresses once per hour via port 123 (UDP). It’s my understand this is network time protocol used for synchronization. However after months of monitoring I received the following notification for the first time.”Device Sonos Play 3 is accessing phishing site 104.236.116.147.“After further investigation it seems like this IP address (104.236.116.147) has been identified as an unsecured phishing site. I did a Whois search and the domain owner is digital ocean which seems normal for the UDP sync. When navigating to the site via web browser it appears to be a default message saying nginx has been successfully installed.Has anyone else seen an issue like this or ran into issues with the IP address block 104.236.0.0/16?

Salve,domanda facile (forse scontata), ma vorrei essere sicuro.Posseggo 2 speakers ONE collegati in modalità stereo e vorrei comprare l’amp per collegare TV, vinile ecc.L’amp si collega agli speakers sonos senza bisogno di alcun cavo, ma attraverso la rete wireless? mi confermate? Grazie mille

I have a new Sonos Amp and 4 Polk Atrium 8 SDI outdoor speakers.  2 will be run at approx 50 ft each and the other. 2 will be approx 150-200 ft.  I want to hook all 4  to the amp (2 on left and 2 on right) and am considering 10 gauge wire due to the extreme distance.  Can I evenfit two 10 gauge wires in the hole in the new banana connectors?

HiI have sonos arc along with 2 sonos one gen 2. I have a tv table that I have to move every night to watch tv but it is in the same place every time I watch tv. Does this mean something for the calibration of the truplay that I move it every night even though it is in about the same place?

Hi Sonos CommunityI have a Sonos Arc and I tried to integrate Deezer account in services. I just don’t see Deezer available within the app. Any ideas.I live in Japan and Deezer is available in Japan. CheersARIESBABU

I want to upgrade my system with several ZP120 and ZP 90s with AMPs and PORTs. However my setup is wired in a cabinet and honestly, thinking about rewiring that rack makes me hesitant to upgrade. With that being said, It looks like the power cord input on the AMP looks similar to the ZP120. Are they compatible?

Hi,i would like to get some thoughts on best orientation of pair of Sonos five for great music experience especially with bass heavy music with a lot of emphasis on subtle sounds and sub-bass.  my room is 5.5*3.5 open space connected to kitchen. 

What happens to the old Play 5, when I upgrade to Five using the upgrade credit? I don’t need it, but Sonos does not appear to want it back.

I have a variety of Sonos One (Gen 2 + SLs) as well as a 3 pairs of Sonos Ikea Symfonsik Speakers around the house. If I try to get them all to play as grouped they only play on the kind of speaker that started the music. For example if I start off on a sonos one speaker and group them all (even the Ikea sonos ones) they only play on Sonos Ones (SL + Gen 2). Likewise if I start with Ikea and hit play all, it only plays on the Symfonsik speakers. In total have 6 Sonos Ones and 6 Ikea Symfonisk, but can only get them to group play with their respective brand not all together. I tried resetting the speakers to no luck. Any help? Thanks!

I recently got a new router. My two sonos speakers reconnected to my network but my Connect isn’t found as a device. I can’t figure out how to reconnect it to the system. I’ve tried unplugging and that hasn’t worked. 

Hi,i am relatively new to Sonos and i bought pair of Sonos Five for stereo playing music and now i am about to purchase Beam for the TV sound. Since the 3 devices are physically located in my living room, i would like to know if i can group them to synchronize music but keeping the Sonos Five pair as the main music playback source and the Beam to just support while playing music and if that is possible, can i control the volume separately between the pair of Fives from on side and the Beam on the other? the reason is that i want to capitalize on the powerful bass and rich highs or the Fives while the Beam to just elevate the sound a little bit when i am hosting a house party for example.  thanks in advance    

Obviously Sonos online help is incorrect when it comes to Switching from wired (SonosNet) to a wireless setup.https://support.sonos.com/s/article/3209?language=EnOn that page is says:Open the Sonos app for iOS or Android. From the Settings tab, tap System > Network > Wireless Setup and follow the prompts to enter your WiFi password.Well, there is no “Wireless Setup” option when you have a wired setup. Instead there is a “manage network” and when clicking the option  “update network”. I have tied that path but it doesn’t work.So what is the right approach to Switch to a wireless setup?     

Hi,Has anyone experience if the combo Sony TV A8H and Sonos Arc will work flawless together ? Any known issues ?ThanksFrank

Hello, just installed 2 Sonos Arc, 1 Beam and 3 Sonos One. I have 2 Amazon Echo’s.  Can these play teh same music or extend the TV from the sound bars?TIAI am brand new and sorry if this is to simple.

Hi,So I’ve just set up my Sonos system in my new apartment. It’s a Sonos Bram and Sonos One (Gen2). All is working smoothly. Have added music services and all that without any issues.Then I’m trying to add Google Assistant to my speakers. But once it just jumps over to the Google Assistant app and after I’ve successfully login, the Sonos page (inside the Google Assistant app) tells me to register my speakers to the account I just signed into, and until then Google Assistant can’t be added to my system.Here’s the thing. It’s the correct account and when I log into the same account here on Sonos.com and view my “System” both the speakers are correctly registered.What the hell should or can I do to get around this? The curious thing is, that the text where it says I need to register my speakers talks about Alexa. Could there maybe be an incredible annoying bug in Sonos system?

Hi, Has anyone else noticed the performance of Alexa on Sonos products has been deteriorating in recent months? It now seems to have got to the point where the smart assistant is almost more trouble than it is worth on the platform. I’m not sure how these things break down and who maintains the Sonos / Alexa relationship (Sonos or Amazon), but it would be handy to know so I can feed back in to the right place. We are finding that she responds to her initial wake word, but more and more is then simply going quiet and not responding to the request or specific query you have voiced, so you have to wake her again and ask the question for a second or third time, which gets frustrating. There are also some skills that are not working particularly well, specifically Amazon’s own Audible skills via Alexa on Sonos. The Audible app appears to work fine on my son’s Echo speaker, so it seems to be an issue with the Sonos branch of the skills specifically. Alexa on Sonos doesn’t seem to recognise t

I have play 3’s are all the sub generations compatible? thank you 

In my account there is an old SONOS bridge showing up. Since many years this is already on the junkyard.  How can I remove that bridge from my account?   

Après l’avoir éteint, mon Sonos Move s’allume automatiquement et finit par complètement se décharger. Comment empêcher cela ?Merci d’avance 

Hi All, I finally got my Sonos home theater (Arc, Sub and One SL) after waiting for 3 months. I unboxed it today and after trying for good 8 hours still can’t connect it with my LG TV. Message on Sonos APP : HDMI ARC not detected. Make sure the HDMI cable is connected to the ARC port and your TV is on.Following are the steps which I already performed after reading many forums.Reset factory settings of TV  Reboot and unplug source  Tried different HDMI Cables CEC/Simplink on LG is on. Sound option is connected to HDMI ARC and checked with all options (PCM, AUTO and Pass Through). Checkec Arc port (HDMI 2 on side) Device connector ( HDMI 2 (ARC) -- Connected to sonos (Set for Universal remote) complete. TV remote is responding when volume reduce (-) button is pressed and it blinks on sonos sound bar.Outcome : When sound mode is selected to Arc, no output from TV.This is my first sonos but my experience so far is not that great. However I was able to connect Arc through music app. Please

I have an issue where certain songs that I can play from my Apple Music (monthly subscription) will not play through my Sonos App.  In most cases it is a few songs in an album.  (Usually the most popular songs)  In some cases it is the whole album.    I just noticed this issue in the last few days.  This seems like a copyright issue.   How can I get back to the place where all of my Apple music was able to stream through my at home speakers.