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Trending Lyricist I
Mar 20, 2021 3:52 PM UTC
Answered

Connect No Longer Connected

I recently got a new router. My two sonos speakers reconnected to my network but my Connect isn’t found as a device. I can’t figure out how to reconnect it to the system. I’ve tried unplugging and that hasn’t worked. 

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ratty
rattyAnswer
Mar 20, 2021 6:54 PM UTC

Wire one of the speakers which is working to the router. Power the Connect off, wait 30 seconds, then power it back up again.

When the Connect has restarted, check you can see it in the controller. If all is well, you can disconnect the network cable from the speaker.

4 replies

buzz
Grand Maestro
Mar 20, 2021 6:08 PM UTC

After replacing a router everything on the network should be rebooted.

Is CONNECT wired to the network?

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Trending Lyricist I
Mar 20, 2021 6:37 PM UTC

Yes. Everything has been rebooted. Connect is wireless and not wired to my router. 

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ratty
rattyAnswer
Mar 20, 2021 6:54 PM UTC

Wire one of the speakers which is working to the router. Power the Connect off, wait 30 seconds, then power it back up again.

When the Connect has restarted, check you can see it in the controller. If all is well, you can disconnect the network cable from the speaker.

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Trending Lyricist I
Mar 21, 2021 11:38 PM UTC

Thank you! I got it to work. 

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