average replacement time

Forum|Forum|5 years ago
March 21, 2021
1 reply
93 views

I'm waiting for a contact from sonos to replace a speaker. An email should have arrived with the instructions to follow but 4 days have already passed and I have not received anything yet. it seems strange. what are the average times? I am in Italy...Sorry for my english...thank you

This topic has been closed for further comments. You can use the search bar to find a similar topic, or create a new one by clicking Create Topic at the top of the page.

Best answer by James L.

Hi @kkfraxx,

It typically doesn’t take more than 24 hours to receive your shipping label during an RMA. I’d recommend reaching back out to customer care to see where your label is.

James L.Answer

Retired Community Staff

Hi @kkfraxx,

It typically doesn’t take more than 24 hours to receive your shipping label during an RMA. I’d recommend reaching back out to customer care to see where your label is.

Mark good posts by pressing the like button, and select the best answer on questions you've asked to help others find solutions.

Sign up

Login to the community