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I am setting up a home theater with a Sonos S1 products, Epson 2250 projector, and DENON AVR 2312CI.I have Sonos S1 equipment (Playbar for front L, C, R), (2) Play 1s for Center L and R, Connect Amp for (2) rear speakers and a Connect Amp for Bass.Traditionally, I use the optical connector with a TV but how do I connect to projector or the DENON AVR? Can anyone recommend how to set this up?  

Hi,After installing my two Sonos One SL coupled with my Sonos Arc, I realize a small problem.Indeed, before using TruePlay, the 2 One SL have the same volume. Only, after using TruePlay, the Sonos One SL on the left sounds much louder than the other. I tried to turn TruePlay off and on again and the difference is striking. I also tried to reuse TruePlay several times by doing different gestures. But nothing helps.I suspect the sloped ceiling of distorted TruePlay. But what to do ? Plus, TruePlay is a big improvement on Sonos Arc, so I can't do without this one.As for my setup. The Sonos Arc sits 8.85ft from the sofa at a height of 1.6ft. As for the two One SLs, they are 5.5ft apart and 4.60ft from the ground. I have put pictures for you to make it more meaningful:https://i.postimg.cc/wgKZGG2Q/20201221-173920.jpghttps://zupimages.net/viewer.php?id=20/53/vb45.jpghttps://zupimages.net/viewer.php?id=20/53/vb45.jpgThank you !

Hi!I want to set up an alarm, but the application says that my time is not set. But there is no such function in the settings. How to solve this? Or how to make the alarm work.Thank you

is there a workaround in making voice assistant available? it says not available in your region. this is disappointing. i have an echo show and alexa is available. is there a workaround on this? i live in the philippines. without this voice assistant it’s just another ordinary speaker. for the price i paid i expected this to be available.

Hi, This morning my Sonos One speaker has started randomly making a “bing bong” sound for no reason.  I made a diagnostic right after the last one as I read in a support thread that it might help: 862562709 I don’t recognise the sound at all, but I have only had my Sonos for a week now!

Je n’arrive plus à écouter Classic21 via Sonos. si c’est le cas je vire Sonos!!! Qu’est ce qui se passe ?

Hello,I've been trying to contact you for a month to see if you solve my problem. I have sent emails and spoken 3 times with the technical service chat telling me that they would contact me the sales service and they have not.The order number is: removedThe shipping number is: removedThe first case number is: removedThe second case number is: removedI have received only 2 packages of the 3 that I had purchased; dhl has informed me that there has been a theft in their van and that they have taken 1 of the packages that were going to my attention (email attached). I ask that you contact me immediately to inform me of how you will proceed to make the delivery immediately. Moderator note: Edited order numbers out - please do not share this kind of information in public

Hi, l have been a Sonos user since 2005 and lost all my playlists yesterday… My family is devastated so I hope someone can help me restore them. I was changing a router and factory reset all my Sonos one units and this seems to have erased all my history. I thought my settings were tied to my user account in the cloud...I do own some old ZP100 that I was still using 6 months ago, co-existing with some Sonos One units in my old network before I moved house. Is there a way I can use those to recover my playlists? I would be very grateful if someone has a solution.Thanks a lot! 

Hi all. Probably not the first and not the last one asking, but as I haven’t able to find solution there is no harm to do it again, right? 🙂So I’m stuck with constant issue of Sonos Arc + Phillips 65OLED754/12 not being able to stay connected over arc and enabling tv’s internal speakers whenever they please or so. Both tv and sonos are running their latest sw. At first thought that there is something to do with switching sources (also using Amazon fire-stick and UHD IP set-top box ARRIS VIP5305) and not able to pass audio to correct channel after that, but have noticed that when I switch tv off and on in the next morning from the same source, then sometimes it will pass the sound correctly to the arc and sometimes it will just play audio from TVs speakers. So no logic behind that...Only thing that will reconnect the whole thing is to plug everything off from outlets and reconnect it back in 30s or minute later.. Any ideas ?..(Cables are okay - checked and just got upgraded to sonos ar

I’m looking for a CenturyLink certified modem with functional USB port so I can run my library from a USB flash drive. The USB port has been disabled on all the CenturyLink modems that I can find accurate info on (some literature says it’s functional when in fact it is not). Has anyone else run into this issue?

I have a 2013 Magnavox television (Model 46ME313V/F7) and would like to connect a Sonos Playbar to it.  We moved into a new home w/ 2 of these Playbars months ago and have only used them for streaming music so far.  On the side of the tv are ports for HDMI, USB, and headphones, and this is a photo of the back of the tv.  I assume that I would need to somehow connect the Playbar to the Digital Audio Output.  Can someone tell me how to work this out?  What cables/ adapters I will need?  Thanks!  

When I moved my SONOS Arc and Sub Gen 3 to a new router and connected them using Ethernet the two One SLs I had set up as surrounds over WiFi are found by my system in the set up but no sound comes from the speakers. I rebooted the One SLs and they reappear in the system but still no sound comes from the speakers. If I try using the Trueplay Tuning function it tells me I am missing speakers. If I change both the ARC and Sub to WiFi connectivity the system works as expected and I can tune the system using the Trueplay tuning feature. 

I can't change the volume using either my mobile device or the touch controls. If I hold my finger on the down volume button it goes down for a second but then surges up again.Any advice appreciated.

Hello,I have a unique setup and need to connect 6 speakers (3 pairs) into a single Sonos Amp. I know this is not recommended, but have been told it is possible. Speakers arehttps://www.amazon.com/gp/product/B0007VWA8C/ref=ppx_yo_dt_b_asin_title_o00_s03?ie=UTF8&psc=1Frequency: 65Hz - 22kHz Impedance: 4-8 Ohm Power: 250 Watts Rated Peak PowerHow can this be wired so that the amp and speakers will not be damaged?Thanks! 

Hi all, I currently have a Playbar setup on my main floor with surround they does not include microphones or alexa. I am planning a surround Arc setup in my basement that will support alexa. Once that is set up, will it be possible for the following?Ask Alexa to “play music on main floor” and have the alexa from the basement Arc send the command to the Playbar system? if yes, will I be able to use an Alexa device on my main floor, an echo dot, to command the Arc to command the Playbar to play music?or is that too far fetched?!

Is there a way to rearrange the order in which items appear in the Music Source window? Ideally, I want to bring my Spotify playlists up to the main page so I can see them right away. As it is now, I have to go through several steps to get there.Thanks.Russ

My TV keeps turning off randomly. An LG technician attended and looked up the logs on the TV. Identified the Simplink CEC as the cause of the shutdown. Apparently if it doesn’t get a signal from a device connected via HDMI it assumes the TV is no longer required. Advised to turn off CEC which he did. This created a new problem which is no sound via Beam. I selected the HDMI ARC output (which is where the Beam is connected via) and this triggers the CEC to come back on. It seems that in order to have the Beam running and as the primary sound output, CEC needs to be on. This brings us back to square 1 i.e TV turning itself off. The LG technician claims this third party device i.e Sonos Beam is not supported. Any ideas?

For probably 2 years I have not been able to log onto the SONOS S1 App on my iPhone.I think I used an old email address which the app defaults to.  I can’t see where I can update my email address and I can’t remember my old password.  I have created an online account with my current email address - but the app will not accept it.I have deleted the app and reinstalled it - but it always asks for the password to an old email address.Is there anything I can to do get my app working properly - not being able to log in restricts the things I can use if for. Any advice would be welcome.

Hi If I connect tree pairs if in ceiling speakers to one amp, is it possible to make each pair play by them selves or will all of them always play at the same time?  thanks  

I understand that using a Port to stream music to non-Sonos speakers though an AV receiver works great.  But if you want to group your Port (room) with Sonos speakers in another room (I have Sonos Ones) there is a delay.  So it is out of sync.    One solution is to use direct mode (or similar modes) on the AV receiver, but that takes away the sub and room equalization, etc.    So is anyone using the Port with an AV receiver, and has been able to use modes other than pure/direct (or whatever the AV receiver calls it) - and still have it sync with grouped Sonos speakers?  I would like to use All CH Stereo with my AV receiver (where all speakers play, including the sub).  But not sure if that is considered “processing” that will introduce delay.  At a minimum, I would like to use Stereo (which uses the sub and equalization).  

I have a turntable that I want to play over my pair of Play 5s. Bought a Port, plugged in and it's only playing over one Play 5, but other sources still play as paired. What am I doing? 

Isn’t it about time Sonos sorted this error out?No updates, no altering files, no upgrade, no changes whatsoever.Can connect yesterday, and the day before and since the last update no problem, now today, as usual with its periodic glitches it can’t find the music files - no one moved them, or changed them so why can’t it suddenly find them on a computer dedicated to playing Sonos?

I added a second Sonos Five.  Want to pair it up with my other Five for use on my Turntable.  Is there a best way to orientate the speakers (vertically or horizontally) and do I Trueplay after pairing or before pairing?

Why can't I "airplay" BBC Sounds using my samsung android device. There is more than one mobile significant smartphone phone provider

Any tips? The whole "hey google, turn bathroom volume down to 10p" makes no sense? The music you're listening to then turns down to 10p? What am I missing?