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Hello,Does anyone have any insight on the possibility of connecting 2 Sonos connect to 1 receiver?  I want to be able to control the volume in different areas while steaming the same music.   Just trying to save some $$$.   I realize the alternative is to buy the new Sonos amp or another receiver but trying to make use of the connects I have.   Thank you for your time.  

I have 2 networkmaster and iotmy system sonos on iot but from iPhone on master network don’t connect with sonos. cannyou help me?

I just bought two Sonos One (Gen 2) speakers. The power cord doesn’t fit the speaker plug on either one. I am reluctant to push harder unless I know that this is expected. I’ve pushed quite hard; the plugs have become stuck without connecting, how much harder is normal? Obviously, setup is halted. Thakns

I currently have 4 Sonos connects (2 connects, 2 connect amps), running S1 software as they are older.  Found a used Connect amp that I would buy for another room, but it seems to be running S2 software. Can I downgrade it to S1? Basically want to control all units using the S1 app sort of thing.  But can’t seem to figure out if that’s doable, I know I can’t do the opposite.

Morning all. Hoping I can get some direction on this one please. Got lots of Sonos, all S2 and all amplified to decent in-ceiling speakers. Works a treat, always has.But I’m adding a new room. Essentially a home cinema room with the normal speakers, SW, large TV, AVR etc. I’ve plugged in a new Port via RCA to the SAT I/P.It works but sounds a bit meh.I’m not trying get any cinema type functionality, just good sound, stereo, surround, anything really.Is there a rule of thumb or best practice for settings an AVR to get a decent sound out? It just doesn’t sound great.The AVR itself is old but a solid performer …. A Pioneer VSA-AX10Ai feeding B&W Matrix fronts & rears and a B&W ASW800 sub.  

Hey all ---I subscribe to MLB Gameday Audio. I’ve poked around on the support pages, but every reference I’ve found to listening to MLB on Sonos seems to be at least a year old. Have there been any updates? Can we listen to MLB on our Sonos players?Thanks!

Hi everyone.I have recently started to replace my old Denon amp and floor standing speakers with Sonos. Bought 2 Sonos Fives and configured them as stereo pair and it has been working well, better than the floor standing speakers. My intention is to retire these speakers and only use Fives. Next I wanted to connect my Sony tv to Sonos and also use existing non Sonos sub (Ken Kreisel) so I bought Sonos Amp to connect the sub and TV through HDMI. However I realised during the set up that I can’t add Sonos speakers as front stereo. I understand Amp is supposed to help with the traditional speaker set up but it wasn’t obvious anywhere I won’t be able to add the Fives as a front pair or even to the same room. The latter could have solved some part of the issue I am facing.  As a workaround I have done the following: TV is connected to Amp through HDMI. Amp is configured to connect to floor standing speakers but I have left them disconnected. TV headphone out is connected to line in of the F

I have a sony smart tv a sonos beam 2 Sonos one 2 sonos one sl. Setup hdmi arc on beam 2 sone one sl as sorround and the 2 sonos one as stereo pair. Now when i grup them to sound all together on tv it sound with echos and every time i turn on the tv and put it on group also use apple tv and both the sony tv and apple tv remotes don’t setup as it supposed to be when i go to the settings and press vol up it dont find it. Main concern is the beam and the sl aourround grouped with the ones as stereo pair makes echo like 10 tvs are playing the same sound and the issue of having to turn on the group ever time i turn on the tv and the volume of the beam and the stereo pair are not even when up or down one is higher 

I have two separate houses with Sonos.  Primary residence is running S2 with a bunch of Play:Ones.  House we share with extended family is running S1 with a gen one Connect, a ZP-90, and a fairly recently added single Play:One.  I'm thinking I might get more good out of this Play:One at my primary house for now.  So, I'm looking to transfer from one system to another but not off my account.Do a factory reset of this Play:One and add it to my S2 system at home?  Thanks, all.

Until recently, I had a Playbase connected to my LG smart TV with an optical audio cord. Also connected were my Sub woofer and 2 Ones giving me surround sound for the TV that seemed to work very well. Inmy living room I also had an older Marantz receiver, 2 decent wired speakers, a CD player and a Turntable giving me a reasonable stereo system.In my infinate wisdom, I purchased an Amp which was to replace the receiver. My hope was to connect everything together so that I could have my TV with surround sound or switch to my CD or Turntable or the Sonos app for stereo. I purchased Y RCA plugs so I could connect both the CD player and the Turntable to the AMP. Obviously only one at a time but I hoped to save pulling and inserting plugs all the time.  The TV is now hooked up to both the playbase (optical cord) and the AMP (ARC  HDMI). Nothing is working as it should and I’d like to start over. I’m also contemplating moving the Playbase to the Bedroom TV and using the wired speakers with th

I've read a lot about the S2 upgrade. I have old products and while I don't love the whole S1 , S2 compatibility issues with the hardware I'm here because of the oft repeated statement “ you can continue to use the S1 controller same as you always have”. This however doesn't seem to be the case. It seems that I can no longer use the Sticher podcast service unless I updrade to the S2 controller. Am I missing something here or are the poor S1 holdouts going to be squeezed out one service at a time? Jason

Hi, Sonos has suddenly started skipping all my tidal playlists tracks after more than a year and a half of working perfectly. I don’t believe anything in my system or Tidal has knowingly been changed. I don’t have any other instances of Tidal playing in the household. I have good download speed of circa 30Mb/s. Strangely if I open Tidal direct on my device I can play the same playlist perfectly to Sonos, I just can’t get Tidal to play from Sonos. Other music services play and I can play radio stations. My wife has the Sonos app on her phone and has the same issue. She doesn’t use the Tidal app. Any ideas? Thank you. 

I want to return a product, but there is No contact information om the Sonos page. How do I return products?How do I get the return label?  

Does anyone know if their is a difference between the Sonance SR2-125 amp and the Sonos Amp?  I have the Sonance Mag 4.1 patio series speaker system and can see that they are sold with either the Sonos Amp or the Sonance SR2-125.  Can someone explain to me what the difference is?

Hi,How can I listen to YouTube on my Sonos One? I can listen to Spotify but can not find a way to direct youtube music. I don’t have youtube premium account.Thank you.

Can anyone please help.I am waiting for my Sonos arc which is back ordered, if I were to play videos via Apple Music app on smart tv through Earc(arc) would I be able to stream the same music coming through the arc across the whole of my Sonos speakers 

one of my Sonos speakers is not showing up when viewing “Select a Device” within Spotify from my phone, my wife’s phone, my desktop PC, and my macbook laptop.I’m unable to play directly to that speaker, but i can play to another speaker and group the rooms.I can also play directly to that speaker without issue from directly within Sonos. diag # 288346758

HiI've had to reset my ARC and I use my 2 SL1’s for surrounds. I have a feeling it used to say ARC + Surround …. ? any help would be appreciated 👍  

The MOVE will only connect to WiFi while the rest of the Sonos system connects vis the BOOST.  This begs the question, why use Boost at all and just use WiFi connectivity for the entireSonos system?

Hi Everyone, Since the latest update on my playbar (running version 2) i face the following issue. I have run the trueplay settings and i can hear a more ‘surround sound’ coming from my playbar. But after a while this effect is gone and the player sounds like trueplay is disbled. However, when i check at the settings trueplay is still enabled. But i can hear from the sound that trueplay is in no way working or not working as it should. There’s more bass coming from my playbar and that’s not the case when trueplay is operating. No matter what i do, disable trueplay, enable it, retune (there’s holes in my room from me walking true my room) the trueplay works for a little while and all of sudden stops working. Anyone have any idea’s what to do? Im using an iphone with v2 app installed wich i also removed and reinstalled to no avail.

When I plug my USB into my TV (Sony Bravia A8 OLED), the arc does not play the audio files for movies, even though they are Dolby Atmos, it switches to the TV audio automatically, even though the settings say its playing through the speakers? Does the Sonos Arc not support USB files playing through the TV?

I am using latest version of S2 app for iOS. I am using local music stored on a NAS drive. Each music file has embedded artwork. Every time I put the S2 app in the background (i.e., switch to another app) and then switch back to S2, all the album artwork disappears, and then reloads … very slowly. It takes a couple of minutes to reload artwork for 26 albums. Does anybody know what is going on here and why? 

Ok.  I just moved and am in a temporary place for awhile.  I only have access to two of my Sonos speakers on my system.  Play 1 and Roam.  I would like to use them through the Sonos App.  They were originally set up to use with a Boost that I do not have with me.  I have Wifi and just want to access my components that are with me over that WIFI.  I am unable to get anywhere with trying to do this.  Should I reset everything and start over?  I want to continue using this same account and not create a new one.  Any ideas?

I am splitting my system to a S1 and S2 system. I also use plume to boost my WiFi signal. Currently, I have a S1 capable Connect connected via Ethernet to create a second network for my entire system. Do I need to connect one of my S2 speakers with another Ethernet cable to create a second Sonos network just for the S2 devices or will the current connection work for both S1 and S2 speakers?

Recently I’ve been unable to stream Spotify music to my Sonos speakers (Play:1, Play:3, One and my living room sound system) from my phone, they are greyed out in the “Select a device“ section with the message “Can’t play this right now”. I can do it from the Sonos app, but I prefer to use Spotify directly. On top of Sonos app screen it says “The OS on this device is no longer supported”, but it still works fine in Sonos. Is the Spotify problems related to this? I tried restarting the phone, it didn’t help.I’m using a Huawei P9 with Android 7.0, the Android version cannot be upgraded. The phone is working absolutely fine, and I have no plans on replacing it any time soon.