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So I just got a sonos port because I wanted to be able to add my sonos play 1 speakers to my analog speakers to listen to use my turntable. The setup I have is a TX-8160 onkyo receiver and a technics turntable. When I stream music via the sonos app (i.e. the port is the source of the music) the sonos play and analog speakers are in sync. When I play the receiver (e.g. radio, turntable, etc.) the sonos play is out of sync with my analog speakers.  After some trouble-shooting I am able to deduce that the sound processing in the onkyo is creating the delay. Now I am wondering:Do all receivers cause the same problem? Is it impossible to go from a receiver to the port and synchronize the signal? Can the signal only come from the sonos app (i.e. the port) to have synchronicity between the sonos speaker and analogs? Are there reasonably priced receivers that do not have this problem? I talked to sonos tech support and they said that the receiver is the issue but they couldn’t tell me if this

As the Sonos Play 5 has Bluetooth and the Project s2 Juke Box Turntable has bluetooth. Can i play my vinyl via bluetooth connection or will it have to go through pre amp (2rca to 3.3 mm etc)Thank you

I have a Sonos Amp + Third Party Sub + 2 x One SL rear speakers.Below a certain volume, that isn’t zero, the audio completely cuts out (screenshots below shows the lowest level that gives output). The slider still slides further along before hitting mute at the end, it just has no effect on output, as it’s already silent.This means it isn’t possible to adjust the system to run quieter than a level that is - sometimes at night - too loud.This issue does not affect my other rooms (Play:3 in one, Play:1 in the other), including if I group them with the Amp.Is this expected behaviour, or a bug? Sonos Mac App (12.2.2)Sonos iOS App (12.2.2)

Hello allIs there a way to have repeat all on all the time. Whenever I play an album I’m just used to it starting again but I seem to have to push repeat every time. Apple Music has repeat all on until you disable it just wondered if Sonos could do the same?thank you 

I have a Playbar and wish to add a Sub and some One’s for surround sound.I have been told by a sales guy that the new Gen 3 sub won’t work with the Playbar, so I will need to try and find a Gen 2 Sub (difficult) or purchase an Arc.I would be grateful if someone could confirm this is the case.

Did a search for a Sonos + Linux but all threads were archived. I want to add a +1 for Linux support. I’m probably an idiot and missed something. I main Linux, and while my Sonos device shows up in Spotify in Linux it never connects, regardless of network (2.4 or 5).. I tried various 3rd party addons and could probably make it work, but why make it such a hassle for Linux users. In Windows the Sonos deivce works perfectly in Spotify as expected. Love your product, the physical quality and the sound quality, but it’s annoying having to reboot into Windows to listen to music (especially when shitfaced). I would love to extend my Sonos speakers system. but the hassle just makes me ponder Bluetooth speakers instead. By now, isn’t there enough Linux users to warrant Sonos integration? Again, maybe I missed something.  

I have +10 Sonos speakers that were purchased at different times.  I have no idea which are first generation speakers that will not work with the new S2 app.  I would like to upgrade the old speakers but do not know which one was purchased when or really anything about them.  Is there somewhere within the app or online tools to identify the old speakers?

I have hooked up a brand new Amp with my sweet hand-crafted 1980s Klipsch KG4s.  I have Treble down to -10 and Bass up to +10.  The highs bleed my hears and the bass isn’t has heavy as the rear 16” sub should be putting out.  They are 4 ohms speakers.  Any ideas?

Acquired some used ZonePlayers(ZP120, ZP90) from my neighbor and unable to manage them using the S1 app, because the software on the device is so old ( 14.5-40190c ).  Getting error 11 when trying to initiate SW update.  Can’t even send diagnostics, but, using the mini controller I am able to get the device to play ‘radio’ so that leads me to think the network connection is ok.In any case, I’ve simplified the network setup and have the ZP directly connected to the cable modem, no wifi router in the middle, and still no luck.  Internal logs don’t really have much detail either…[Thu Jan 1 00:11:58 1970] <diag:topology,1> Unable to submit diagnostics. Response from server: none[Thu Jan 1 00:12:03 1970] <diag:topology,1> Unable to submit diagnostics. Response from server: none[Thu Jan 1 00:26:50 1970] <diag:topology,1> Unable to submit diagnostics. Response from server: noneI’m a bit concerned that the device can’t seem to reach NTP either.  Talked to the chat support

I️ have a set of Sonos speakers (a Sub and 4 Play 1 speakers) which I️ will like to send in for repairs. The sub and 2 of the Play 1 no longer come on, and I️ suspect this is hardware problem. I️ will like to send these to the service centre for diagnostics and possible repair. Any information on how to go about this is appreciated.

Hi,I’m not able to connect Symfonisk to WiFi network. Only connecting to ethernet works. Seems like WiFi cart is missing… From the /support/review:/VERSION:contents of /VERSION61.1-83220 /sbin/ifconfig:Only listed interfaces are br0, eth0, lo0 /proc/ath_rincon/status:contents of /proc/ath_rincon/statuserror opening file /proc/ath_rincon/status (errno=2 No such file or directory)I did factory reset, but it’s still the same. Can someone verify how the outputs looks on the working unit?Thanks,Krystl

Hi,I want to setup a home theater setup using a Beam + 2 sl’s and a sub all on S2.  All speakers are detected but I am unable to add the sl and the sub to the theater setup. Speakers are placed in the same room. The configuration takes ages (both sub and sl’s) and fails after a while. The speakers and sub are removed from the app and I have to start all over again. If I setup a stereo pair with the sub everything works fine. The beam works also perfect with the tv.  system is on the same wireless netwerk Channel is 11, WiFi=1. So 5 separated  connection to all speakers is excellent to good  all speakers are on s2  Version 12.2.2

Just received my Move today and I use Google Assistant. I was able to get music playing (YouTube Premium) but when I asked for next song, turn volume up etc I was ignored.  This looks like a common problem.  Any solutions?

I have an Ikea Symfonisk Bookshelf as stereo pair and a Symfonisk lamp.I have set up the Alexa skill and I can ask Alexa to play on the Sonos speakers.However, I want to define my Sonos speakers as preferred speakers for the room in Alexa.When I want to select the Sonos speaker it always says “not compatible” the same for my Lamp in the other room.I have removed the skill and added it again, no avail. All apps (Sonos, Alexa) and all speakers, iPhone, and Alexas up to date.What gives? 

Having issues with my Vizio M507-G1 and just-purchased Sonos Arc and Sub Gen 3. Everything is up-to-date.Essentially, when I configure the Digital Audio Out to anything but PCM (which is just stereo...), the audio breaks up and there is a lag I cannot fix. Didn’t do this with previous Vizio soundbar.Does anyone have a similar setup with this all working how it should that can share their settings, please. My current ones are below: Speakers: OffVolume Control Display: OnSurround Sound: OffVolume Leveling: OffBalance: 0Lip Sync: 0Digital Audio Out: PCMAnalog Audio Out: VariableThanks in advance. 

I have tried changing the Airplay audio quality setting to “compressed”, but it didn’t help and when I pause the music or videos for a few minutes, I will have to go back to the MacBook to deselect the speakers and reselect again. 

My Sonos system has a bridge that controls a Sonos:1, Sonos: 3, Sonos Soundbar, and a Sonos Sub. Can I add a few One SL speakers to my system without any issues?

I’m trying to set up Sonos Move and I can’t get past the wireless set up. The button at the bottom that says “go to accessory setup” does work. I tried to go to Apple Home and add and it’s not showing up   

Hi all.I’m running an S1 system (i use a Sonos Connect to stream my turntable, and don’t really want to buy a $450 new component to do the same thing).  My partner attempted to add a Sonos Move speaker to the system and now the S1 app is stuck in “Use Sonos S2 app” mode.The options it gives me are “Download Sonos S2 app” which i obviously don’t want to do.and “More options” which includes: “About My System” “Submit Support Diagnostics” “Reset App” and “Sonos Customer Care” About My System shows all my speakers on S1 except the Move.“Reset App” does… i dunno, just asks me to close and restart the app, but when i reopen i go back to the “Use Sonos S2 app” screen. how do i get the Move on the S1 system, and/or how do i get my S1 app working?no, i don’t want a split system. the system still kinda works.  e.g. home theatre works when controlled by the TV.  and i can play music in rooms from Spotify.  but i can’t control anything from the sonos app. edit: it just now occurs to me i could try

Hi. I’ve got a group of two rooms. I want the alarm to go off in both rooms. move clicked the ‘include grouped rooms’ button but the alarm never goes off in the second room. Any ideas what might be wrong?thanks 😃 

I have Sonos Connect S2.   Everything worked fine with my old Android 8 tablet.   I have just bought a new (unbranded) Android 10.0 tablet and when I try to download Sonos from Play store I get "Your device isn't compatible with this version".   Any thoughts on how to fix this?

I upgraded to S2 to try a Sub I got as a gift. The sub doesn’t work with different speakers within the house - or couple with a Connect to go with non-Sonos speakers. You need to choose one only. So I returned it. Now I can’t switch my system back to S1. A customer rep told me I needed to reset all the speakers, but couldn’t tell me how, or what to do with in-wall speakers. They want to force me to upgrade my S1 speakers! Sonos, you have lost a lot of customers with this debacle, and now one more. After 30 minutes or more just waiting to speak with customer service, and no answers, no call back after being disconnected (as the person tried to look up how to reset wall speakers). Is there no way to stay with S1? (I was fine with it)  Oh, and no handle on the new Play 5? How dumb is that? Will never ever recommend Sonos to a friend or anyone. Will actively seek out how to discourage anyone from using Sonos. Hope you lose your lawsuits!

Which is best way to Install Bluetooth or WI-FI?

Does anyone see any issue with setting the Arc on top of the mantel?  The TV would be just to the right of the Arc. The issue I have is that the TV is in a built in.  The opening of the built in fits the TV screen perfectly so my only option would be to set the Arc on the shelf and it would block 1-2” of the bottom of the TV screen.  The TV is on an adjustable mount so I could push the TV back a few inches and have all of the clearance I need from top and sides of the Arc but I think it will look a bit clumsy.  

I apologize if this has been addressed, but I can’t find a straightforward answer.  Has anyone tested whether sound quality is better by streaming through the Sonos app or using AirPlay/Casting to stream from the Amazon Music app? Of course this wouldn’t be an issue if the Sonos app displayed file type/size within their app.