Portable speakers

Hello Brain Trust,I physically replaced the Roam I had in my kitchen with a One and in the app I switched the room for the Roam from “Kitchen” to “Sonos Roam”.My issue is every day or two my Roam reverts back to the old room “Kitchen”.I tried removing the device, re-adding it to my system, and I even factory reset the device with no luck.Has anyone else had this issue or can someone provide guidance on how I can prevent my Roam from reverting back to it’s old room name?Thanks,AJ

Bonjour, j’ai deux one et un Sub que je peux faire jouer en même temps. Est-il possible d’ajouter un Move en plus et qu’il puisse jouer aussi en même temps que ce que j’ai déjà ? Merci

My sonos roam is a year or so old, I used it last summer on my deck. I had some initial difficulties keeping it linked to my system, it would often go offline and I would need to restart it.  But earlier this week I went to use it and it was dead. It was on its original charger, but not charged. I plugged it into a different outlet changed the cords and usb, still wont charge. I am not sure what to do next. I’m bummed as it doesn’t look like customer service is that great.  I was hoping to just get a replacement, as its not that old. Thanks for any info/insight you can share.SjLulu 

Despite my best efforts of scanning the forums here for an answer here’s the issues I’m left with…The microphone icon on the top of the unit does make its normal beep when I press it, but it will not illuminate. I see others have been advised to remove the voice assistant and add it again, but this makes no difference and to be honest I don’t use any of the voice assistants anyway.It’s the Auto Trueplay function that I can’t get to work. I partly wonder if the LED on the top of the unit isn’t working?Hopefully it’s something simple I’m missing?Thank you. 

We have a Roam that’s about a year old. It’s been working fine since we got it, but it’s been a few months since we’ve used it. We went to use it today (it’s been sitting on its charge pad) and it was warm and wouldn’t connect or do anything - no lights, no noises…even a factory reset wouldn’t do anything. We’ve taken it off charge for now, but does anyone have any ideas on what we could do?

Hello all!So my girlfriend tried for a long time to convince me to go full Sonos and recently i caved. We had a beam but we have bought a Move and are planning to buy a couple of One's aswell. To go full Sonos i got rid of my old BT Marley speaker. I used that speaker with the Project VTE BT record player and it worked like a charm. No we have bought the Move solely for that purpose and it won't connect. No matter what we try…Steps we have done:Fully disconnect the Project from power Reset the switch behind the VTE BT a couple of times Put Move in pairing mode first Wait endlessley till it connectsI am a bit in a pickle, we bought the Move specificly for this purpose (no wires, yeah!). If it doesn't work i will feel really bummed..Anyone has an idea? Other posts don't help sadly Thanks in advance!

Merry Christmas everybody :)I just bought a roam SL to my father for christmas and i have been trying on several devices (3 different iphones, and 2 ipads) to connect the product with wifi and sonos app. But it refuses to do so.I have switched off the “private connection” for wifi network on each device. i have rebooted my router i have reinitialized the roam sl between each try i have logged out; deleted and reinstalled sonos appNothing works. I hope someone here can help us.Thank you 

Just got a Roam yesterday and can’t connect to my wifi to set it up. On the S2 app. All other speakers work on the app. Modem is a hitron CGNVM-3582, pass phrase uses all numerals. Any advise out there. Have tried the factory reset but that didn’t help. Would prefer not to cycle modem and don’t see why that would be the problem.

I have 2 Sono Move speakers.  One in the kitchen and one in my room.  In the last few days I have noticed that in the Airplay menu on my iPhone / iPad only one would show up and rarely both.  Both speakers however show up to be connected in the Sonos app.  I would have to shut the missing speaker down (long press the power button) and turn it back on to have it showing on Airplay.  I’ve not changed anything with my home internet network.  Anyone has the same problem?

I have just received a Sonos roam for Christmas I have connected it to my wifi and it plays music from the various radio options I want to play music from my IpadI put it in discoverable mode and the I pad found it using Bluetooth in settings and shows that it is connectedI go to Spotify on my IPad and select a tune but nothing happens the little up and down bars show that it is playingHowever I now see a small logo at the bottom of my screen that says AIRPLAYI select this and and I get a logo called airplay or blue toothI select this and a screen comes up showing the devices I can play from one is iPAD and the other under the heading of speakers and tvs is Sonos roamIf I click on IPad the music starts coming from the iPad speakerif I click on Sonos roam nothing is heard despite the little bars going up and down and the play line moving along and when it gets to the end the next song on the list is displayed but I never hear anything I have tried to turn up the speaker using the contro

Roam seems dead.  It has no lights and holding power does not work nor will a hard reset.  I have tried multiple charges, ensuring they had adequate power.  When I take it off the charger, it flashes an amber light, once, and that is all that happens (no sound).  It is not found in the Sonos app.  Relatively unused and in good condition otherwise.  Is it dead?  Anything else that can be tested to bring it back to life?

Is it possible to connect to a move thru bluetooth without setting up a wifi network? I am a college student on campus and we have a wap2 network with a username and password which is not supported by sonos. I want to just connect to my device through bluetooth but it is not working 

I want to do something as simple as use a recently purchased Sonos Roam as a speaker for an Amazon Dot for my wife who has poor sight.  I just want to connect to to Alexa via Bluetooth and then automatically play whatever Alexa is playing with no further speech or manual intervention . Is this possible, or have I bought something that is significantly over-specified? Johm

Igot my new Roam today and cannot get it to connect using the awful Sonos 2 app. The instructions state that when I turn the Roam on it should chime, and when selecting the bluetooth function it should chime twice. Mine does nothing depite turn up the volume. I does not even chime when it is turned off. Do you think the item is faulty, and thus causing the problems to connect?

I am beyond frustrated! I own a spa, I have 18 Roam speakers in each room and throughout our spa. As others say when they work great they are great, when they decide they don’t want to work it is an absolute nightmare.  I can’t even begin to tell you the amount of times I have called support for help and it’s a run around about my wifi yet every other device works perfectly fine. All speakers were working perfectly fine this morning, half way through 6 out of the 18 disconnect. I called support, they helped me reconnect, within 20 mins they stopped playing again. The same steps she walked me through is now giving me error codes. It is maddening!!! My phones wifi was strong and yet the app still didn’t allow me to connect to certain speakers.  The interface of the app to fix the issue needs to be more user friendly. Having to individually re-set/ re-connect/ update is insane when you are trying to simultaneously run a business. Why the PC version won’t let you connect and manage your de

My Sonos Roam will not work.When plugged in with USB-C, the orange light comes on and stays on but cannot operate the Roam.When unplugged, no lights, cannot turn on at all. Can anybody help me??!

I have a Sonos Roam SL. For some reason, it fails to connect to my Wifi. When I switch it on, it just flashes the orange light forever. I tried fixing the connection with the Sonos app, but it tells me to switch the device off and then back on. The problem is, it won't switch off: The advice is to press the power button for 5+ seconds, but nothing happens even if I press it for 20 seconds. At some point, the orange light sort of burns evenly for a couple of seconds, but then it just starts flashing again. What's happening here? The device basically isn't responding to anything I do.

HiI received a roam speaker for Christmas and set it up in the relatives home I was staying in. I am now home and can’t connect to our home system. I’m trying to reset it by holding the play/pause  button while pressing the power button on and off but nothing is happening (i.e flashing orange and white light changing to green).

I have iPhone S2 app move speaker that I want to use on the porch. it plays but goes offline in my app so I can’t control it. if I turn off and on again it will show up in the app but goes offline after a little while but plays so WiFi connection is there. anyone know what to do?

Hi,I struggle to set up a stereo pair of two Sonos Roams. The issues is that both Roams connect individually, but fail to be displayed in the app at the same time. If both speakers are on, the app shows the speaker that was turned on first. If I turn off one speaker, the app finds the other one. Sometimes if connect one speaker via Bluetooth, I manage to see them both in the system settings. However, this doesn’t allow me to create a stereo pair.Has someone an idea what I’m doing wrong? Thank you for the support!Niklas

bonjour, depuis quelques temps je ne peux plus me connecter à mon sonos move.Je suis sous android, samsung S20, box sfr.J’ai désinstallé l’appli sonos après avoir nettoyé le cache et et effacer les données. J’ai installé à nouveau l’appli, redémarré le téléphone. En parallèle, j’ai réinitialisé l’enceinte aux paramètres usines.En redémarrant l’appli, elle me demande de me connecter à mon compte, après avoir tourné quelques dans le vide 1 à 2 minutes, j’ai ce message: “un problème est survenu, vérifier que votre appareil mobile est connecté à internet et réessayez”, ce que je fais, l’appareil étant connecté...nouvel échec, redémarrez l’application...rien n’y fait! Que faire? merci. Moderator edit:Google Translate-  hello, for some time I can no longer connect to my sonos move.I am on android, samsung S20, box sfr.I uninstalled the sonos app after clearing cache and clearing data. I installed the app again, restarted the phone. At the same time, I reset the speaker to factory settings.By

I have two Roam speakers. Both are on magnetic wireless chargers. I have been using them since first released. I noticed recently that one of my Roam is showing 96% charged and temperature is “hot” and has not been charging to 100% for the last couple of weeks.Any idea why this is?Other information - I am living in a country with 220V power although I have had no issues with mag-safe charging to date. The tech spec for the SONOS wireless charging pad is rated 110V-240V so I do not think that is the issue… and the other charger seems to be working without any problem.   

Hello,My Sonos Move has stopped working since I changed freebox routers. (N and AC standard). There is no G available. It shows me a problem as soon as I enter the wifi key. Before, all steps are detected. Can you help me ?Bonjour,Ma Sonos Move ne fonctionne plus depuis que j'ai changé de routeur freebox. (Norme N et AC). Il n'y a pas de G disponible. Il m'affiche un problème dès que j'entre la clé wifi. Avant, toutes les étapes sont détéctées. Pouvez-vous m'aider ?

I would love to mount my Sonos Moves to the ceiling of my covered porch, about 1.5 feet in from the edge. I’m pretty confident it would not get wet or sun exposure. It might get a light freeze (27 degrees) on occasion. I see the Sonos Move Charging Base is designed for indoor use only. Is this protected exterior application safe to use the charging base? Would it be any better/safer to use PD Charger and USB-C cord? Would a light freeze harm the speaker? 

H all…i have had a sonos roam as part of my system for 2 years now, and suddenly it is no longer connecting to my system. I have gone through all the steps to get it set up, and it keeps ending with the same result, not able to connect at this time. There are no app updates to do and i have rebooted my modem several times. All my other speakers and subs are working just fine. Thoughts? Tips? Thanks so much!