Home theater

Until yesterday I enjoyed listening music in dolby atmos by streaming Apple Music via the Sonos app to my era 300 stereo pair. Today my arc ultra and sub 4 arrived; I created one system with the era 300 pair as surrounds. Strangely enough The dolby atmos badge no longer appears when I stream music from Apple Music via the Sonos app. The spatial music flag is enabled, so I don’t understand why Dolby atmos isn’t working anymore. Any suggestions?thanks!

Hi,I am looking for a possibility to hear de tv sound in the kitchen(Ikea) I have a LG tv with a denon conventional 7.1 system. And am willing to buy something new from Sonos.But I don't want greats delaysHave anybody some experience?   

hi, the infrared remote control of my Philips LED TV 24” PFS5505/12 is not recognized in any way by Sonos Ray, that is connected with the optical cable to the TV and working perfectly.I followed all the instructions (https://support.sonos.com/it-it/article/tv-remote-not-detected-by-sonos) and in particular:*on the TV I set the audio output to "TV speaker deactivated"*I installed new batteries in the remote control*I pointed the remote control directly at the IR sensor of the Ray, from a distance of 1 meter and up to 1cm.*there is no object blocking the infrared sensor*there is no source of direct sunlight, and in any case I made MANY attempts to recognize it even in a dark room*there are no other infrared signals that interfereThe only thing I notice is that the Ray LED lights up when I press the volume + button 3 times, but the Sonos app continues to say that the remote is not detected.What to do?Thanks for the help

Buenas tardes, tengo una barra de sonido Beam 2 y acabo de adquirir un altavoz ERA 300, sé que es poco para un sistema de cine en casa pero tengo que ir poco a poco ya que no me puedo permitir otro altavoz más. Qué opináis? Mucha gracias y un saludo a todos. Moderator edit:Google Translate-Good afternoon, I have a Beam 2 sound bar and I just bought an ERA 300 speaker. I know it's not much for a home cinema system, but I have to go little by little as I can't afford another speaker. What do you think?Thank you very much and best regards to everyone.

Hello-I am a long time Sonos user and have 12 SONOS speaking running on an ASUS RT-AX88U router. They are all connected to the 2.4GHz network. I have disabled IGMP Snooping, Airtime Fairness and disabled the 802.11ax / WiFi 6 mode on the 2.4Mhz network with the channel bandwidth set to 20MHz. The control channel is set to one while the SONON channel is set to 11.  I have actually gone as far as to assign fixed IP addressed and bounded those devices to the 2.4GHz At this point it seems that the network works perfectly if I’m streaming from Apple Music or other streaming services from my phone. However, any time the source is a TV the network becomes unstable, and speakers drop out randomly, its maddening. The ARC on one TV and the Playbar the other never drop out, just other speakers on the network. So, the speakers connected via optical cable never drop. I have a SONOS that I have tried with similar results. Anyone heard of anything like this. Again, speakers seem stable when playing m

Hi all,I noticed that my arc ultra has completely different levels when streaming music (I use Tidal) vs when I watch TV.When I watch TV my volume is typically around 20-25, depending on the content. But with music, I need 60-70 to sound roughly at same volume level IF the music is streamed directly to the arc ultra.However, if I send music to my tv’s Tidal app, the volume is back to normal, the sound seems fuller (more bass) and I'm back at 20-25. Same goes if I use the Tidal app on my appletv.This suggests that sonos is applying different settings when streaming music, which is not completely new (my sonos amp also does this). However, it seems that the difference on the ultra is much much more pronounced, which makes me wonder if there's some latent issue?   

I have a Sonos arc with a sub and 2 era 100’si have never had a good Sound with it and Connection Problems from beginning who know what to doe and wich Setting Are there so i finale have this working as it shouldsupdates Not possible

I have a "Google Chromecast with Google TV" connected to my TV via HDMI. I use it to stream YouTube, Netflix, and Kodi. My TV is connected to a Sonos Beam (2nd gen) via HDMI Arc. Whenever I play a video with a Dolby audio track (on YouTube, Netflix, or Kodi), I hear a popping/cracking sound at the beginning of playback. This issue does not occur when playing stereo/PCM audio. If I stop the video and resume playback, the popping sound happens again. However, if I let the video play, there are no further issues during playback. The exact same popping sound occurred when I previously used a Sonos Ray connected via an optical cable. When I replaced the Sonos Beam with a much cheaper Philips soundbar (connected via HDMI Arc), the problem disappeared completely, and everything worked fine. This suggests the issue happens with Sonos devices, regardless of connection method (HDMI Arc or optical cable). How can I fix this? Is there a known solution for this popping sound when starting playback

Feature request. I would have thought this would already be possible but can we have a feature where we can use two era 300s as a stereo pair when bonded as surrounds. Would be great if I could use them as surrounds when needed but then quickly switch them to a stereo pair if I wanted to use them for music play back by themselves. Would give users a bigger use case scenario and for the cost more versatile. 

Hoping for some advice here 😊I have the Epson LS12000 connected to a HdFury VRROOM (from the projector's eARC output to the HDMI TX0 input) and a cable from my Sonos Arc to the eARC Audio input on the VRROOM.  However, while trying to install the Arc on the app I get a message saying "HDMI ARC not detected". Any advise?As additional information, I have a PS5, a Nintendo and an Apple TV connected to the VRROOM. All cables are high quality HDMI 2.1. The one running from the Sonos Arc to the VRROOM has the "device" side of the cable connected to the speaker and the "display" side is connected to the VRROM.I would truly appreciate all the help I can get - since this is driving me crazy 😊

Have had none of these problems with my original arc. Just hooked up the arc ultra to my Samsung tv and the eArc connection will be solid for a few moments and then the sound drops out for a second and it goes to a normal arc/hdmi connection. Have now tried multiple arc ultras and the same thing happens. Normally when I change the volume the tv says "receiver-(hdmi-eArc)". When this drop out happens it just says "receiver-(hdmi)". Thus I believe the eArc connection is dropping out to the lower arc. Has anyone else had this problem and what was their fix. I've tried different hdmi cables and that didn't fix it.As much as I would like to think this is a Samsung problem, with Sonos' recent successes I tend to lean more to it being something on the arc ultras end. Never had one problem with my arc and even still when I plug it back in the eArc connection is solid and never drops. Never had this issue until the arc ultra. Just when you think Sonos is out in the clear and the issues are behi

Hi alli just purchased arc and sub gen 3 and connected to Samsung frame tv.  the first thing I have noticed is audio output is low.secondly, when I play anything on YouTube on Samsung tv app, on Sonos app it always show streo pcm.even though on tv under expert setting earc autosound output autodigital Dolby on but I’m not ableto select pass through , it only gives option for autopr pcm  

With my new system Beam 2, mini sub and ERA 100 all plugged into internet except ERA. My rear speakers two era 100 i constantly am hearing like a choo choo sound snow. I am only about 15 ft from my router. It seems to happen when rear speakers go low in volume. It can be annoying. Any thoughts to this matter I would appreciate. Thank you my friends.

I just moved and am setting up Sonos in a new location and different router. I reset devices to factory settings. Music works fine. The Arc and Sub work fine with tv.  The problem: If I am watching tv with the arc and try to play music on the whole system, the arc will not switch to the music.  The music plays through the arc so I hear both the tv sound and music at the same time.  

I have a Sonos Arc Ultra connected via the HDMI Earc cable to a 2021 Sony XR-65A80J tv.  I’m using the Sony remote that comes with the TV.  When adjusting the volume there is 1) a delay in the volume response at the TV and soundbar, and 2) when adjusting the volume by multiple steps, it misses the input unless you press the button, wait, then press the button again.Can this be corrected with the tv settings? Or is this a common problem across Sonos soundbars and Sony TVs that is still unresolved? 

Randomly got notification to login as system owner in order to adjust any settings beyond playing music. Unable to do anything with account even thought I am still logged in to the same account with my same email. I never even logged out. Not sure if it is new app. Currently mid September 2024.  I tried everything from using a different device to completely deleting app and logging back in. I got desperate after looking at other peoples issues that were similar in nature and I needed to adjust the bass and treble because my son was sleeping.  i ended up factory resetting everything and deleting my account. I created a new account under the same email and re-set up everything with no issues. I tuned everything and did all the things with my bar and two surrounds. Everything was great.  that was until I tried to access the bass and treble settings as I have been doing for years. Now my system claims only one speaker is connected and gives me an error message and the app crashes. Currentl

Currently using Sonos Beam Gen2 on Sony 65” TV with eARC connection in HDMI 3. Sounds great overall, but background stadium noise when watching sports sounds very tinny or like through a metallic hollow tube.  I’ve confirmed through the app that it is running Dolby Atmos or Digital 5.1. Settings on (Google) TV are: Speakers > Audio System; eARC mode > Auto; Digital Audio out > Auto 1; Dolby Digital Plus output; Pass through Mode > Auto.    I’ve also messed with several tuning settings in the app, toggling off/on Trueplay, loudness, night mode, speech enhancement, etc. with no major effect on the background noise.  Any ideas on how to fix this issue?

I am having weird issue with Hisense U7 smart remote and Beam Gen 2. I cant turn on the tv with remote as it looks like beam 2 is obstructing the signal. but if i turn on the by taking the remote really close to tv receiver then tv turns and the remote works fine even from really far and can turn off tv fine. just cant turn on the from far normally.the other issue is that if i go to soundbar input from the tv when sonos home page comes up it shows 1280*720p x 60hz. i tried included in sonos box and also tried a separate hdmi 2.1 cable and same issue.any idea?thanks

My arch will not recognize my era 300 so it can make surround sound. Whats going on? 

HelloI currently have an Arc, Sub and two Sonos Ones.I currently have my Sonos Ones mounted on the wall in the corners. It has served me well for a few years but I am tempted to upgrade to Era 300.The Era 300 I think would need to be mounted just out from the corner, but am I doing this right? I see a lot of people saying to put them on stands but I don’t really have that sort of room and the wall would certainly be better?Also given where I have them, would I need to invert mount them or would standard orientation be OK?Thank you for any advice.Matthew  

I have a peloton that only streams bluetooth, but a TV with HDMI arc. Currently I have a bluetooth to RCA, sonos amp, two definitive front speakers and a definitive subwoofer. I’m looking to swap out the definitive fronts but keep the sub. Can I add two sonos era 100s as the front replacement and group them with the sonos amp? I need both bluetooth and HDMI arc connections. Also FWIW, sonos would benefit adding bluetooth in their amps or beams (perhaps even putting a HDMI arc connection in the era 300s) to avoid people having to pay $1k for that feature in the ARCs that support HDMI arc. 

Sorry for the question but I can't find answers.I bought the beam (gen2) and it is connected with HDMI (ARC) to the LG TV. All good for listening to movies (and also music only).But after I watched a movie I would like to go back to listening to the TV with their speakers WITHOUT beam.I try to set the TV speakers, but after a few seconds the HDMI cable automatically goes back and therefore on the BEAM.Can you please explain to me how to do it?many thanks

Hello I have had a Sonos system with a Connect: Amp powering two in ceiling speakers and a beam gen 2. Recently the 2 ceiling speakers stopped working. They are all still connected in the same room (as seen on the app) the connect: amp is connected via Ethernet but the beam is not. Both the beam and connect: amp used to work when I first added the beam. I’ve tried resetting my router and factory resting both the amp and beam. I have no idea what else to do. Please help !!!

HiyaI have a Beam and two Ones which are set as a hone cinema but only in front, I can't get any power behind our viewing position. I've set them up with the One's as surround but is there anyway of telling the app that they are Front Left and Rights not rears?

It's been over a year, is there any discussions on when this will be supported?  The documents from the box itself says to mount inverted if x feet from ceiling, yet the Sonos ecosystem says era 300 not supported?  Is this due to the app issues or lack of focus/support for new products?