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Home theater

Get help with your Ray, Beam, Arc, Arc Ultra, Playbar, Playbase. How do you set up a Sonos 5.1 system and TruePlay it? Which Sonos product work with your TV? Get help with your home theater questions here.

  • 6,275 Topics
  • 32,198 Replies
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GuitarSuperstar
answered this question

Home Theater Speaker Layouts

You can only add two surround speakers to a Sonos home theater setup. I would use the Era 300s as surrounds with the Arc and use the One SLs...
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GuitarSuperstar
answered this question

Maximum amount of speakers supported in a surround sound setup for Home...

You can add up to two Subs (one must be a Gen 3) and two surround speakers to a Sonos home theater setup. So if you want to use the Era 300s...
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6275 Topics
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KlimmyContributor I
asked in Home theater
Beam on screen code

Just recently started, when I try to airplay to my Sonos beam or roam I’m asked for an “onscreen code”? Assume it’s a phone issue but it’s a recent development and the only article I found is from 5 years ago. IOS 17.5.1 iPhone 14

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6 months ago
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LaserlasseContributor I
asked in Home theater
Setting up a TV remote control

I am trying to setup my TCL 870 remote control to also control the volume of my Sonos Ray. Every single instruction I can find, points me towards going to system → Specific Room → Select Home Theatre → Select remote.When I try to do this, the only device I can find in the relevant Sonos Room, is my “Ray”. There seems to be no way to add a home theatre system, there is no setting for “Remote” under the Ray, and there seems to be no way to add a home theatre setup. I get the option to add a subwoofer or a pair of stereo speakers, but this is not what I am trying to do; I don’t have a subwoofer, and my other Sonos products are placed in different areas, I don’t want to link them to the TV. All I want to do is to get an option to add my IR capable remote to the system.Any advice?

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6 months ago
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OaksContributor I
asked in Home theater
Sub or Sub Mini

I currently have my Sub Mini grouped with my Era 300s and Arc for my theater setup. My Sub is grouped with my two Fives. Should I switch my subs around so the Mini is with the Fives and the Sub is with the home theater? Curious if it will improve my theater performance.

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6 months ago
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rrineharContributor I
asked in Home theater
Sonos ARC Audio lags LG OLED42C3 video

Roku Ultra → LG HDMI1LG eARC → Sonos ARCAudio is lagging the video slightly.  Easy to correct if it were the opposite situation.  Given the limited IO jacks on the ARC, I don’t see how to correct.-rich

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6 months ago
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beckyd22Contributor I
asked in Home theater
optical chord

The optical chord sent to me with my Sonos Ray is too short. Does Sonos offer a longer chord or can I buy one online from another vendor without having to mess up the warranty. If I can buy one from a separate vendor, is there a specific type I need to buy?

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6 months ago
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NGBContributor I
asked in Home theater
True play

Since I have set up my system (which was an ordeal with the new app) I have not been able to use True play to fine tune the system. I get to the stage of "Let's Begin" and I press the button constantly and the process never begins.

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6 months ago
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cb2367Contributor II
posted in Home theater
Lip sync setting - why is this a setting?

I connected my sub, Era speakers, and the arc last week. Since that time, audio or video has been out of sync whereas it was perfect before removing my old system in which all speakers were wired to a receiver.The lip sync setting slider is all the way to the left. Is there a situation where this would even need to be adjusted to the right? Can an additional delay be added so that there's almost no delay at all with the audio?

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6 months ago
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mccarrd2Contributor I
asked in Home theater
Sonos Ray Remote Control compatibility issues

My Sonas Ray has worked fine for 18months. In recent weeks, it has lost compatibility with my Sky Q and Philips TV remote controls. I have performed a reset, and tried to repair them but the remotes only control the Sonos intermittently now. Additionally, the Sonos is not visible on the app all time, it drops on an off. My Wifi is stable. Can the above be related to the new App? Which I find terrible 

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6 months ago
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C.Smith80Contributor I
asked in Home theater
Sonos sub unable to connect to Playbar, Play:1 wont update

Appears there was an update to the system and now everything is broke.  I managed to reconnect the Playbar back to the TV and get sound but I’m unable to add the Sub to it.. I’ve got the sub connected to the app after many many tries but now its saying I need to register it, I’ve been using this for many many years no issue until now.  I have gone through all the trouble shooting I’ve found online and nothing works.. **update** managed to registered the Sub, but now it still will not connect to Playbar  

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6 months ago
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glassy66Contributor I
posted in Home theater
mic on beam 2

Hello I have just changed my surrounds to ear 300 ,since I now can not turn on my mic on the beam 2 

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Corry P
6 months ago
speedyrite
speedyrite
asked in Home theater
How do I get a diagnostics submission looked at?

How do I get a diagnostics submission looked at please?Haven’t had to do this for such a long time that I’ve forgotten the procedure!Issue is “crackly audio via Airplay to Playbase”Sonos Diagnostics Report Ref is **********Long wait (est 65 minutes) for phone support & chat support not available in the UK.Thanks! Moderator edit: Diagnostic number recorded and removed

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Bumper
6 months ago
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Jt006Contributor I
asked in Home theater
Connect sky q

Hi, I have an old gen 1 system with 2 play 5’s in the kitchen diner & 2 play 1’s in the tv room. I want to use my play 1’s with the tv, connecting with a Sonos Connect and Toslink (optical)I currently have a Bose sound plate connected in the same way - but can I split the optical signal and then to the Connect to play through the Play 1’s at the same time….a kind of home cinema? any help is appreciated  J

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6 months ago
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Thisisanoying92627Contributor I
posted in Home theater
delete sub option not showing up

I got a sub gen 3 to replace my sub mini in the bedroom but I can’t delete the sub mini because while the sub mini shows up in the bedroom and works - the option for “remove sub” is not there. What do I do.  

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6 months ago
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Audio Fx 2024Contributor I
asked in Home theater
speaker with Atmos

I have THE . Beam g2+ 2 ERA 100S  can I add 2 symfonisk 'bookshelf to use as up firing ceiling  audio.  ??

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6 months ago
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ChiloContributor I
asked in Home theater
connection issues

Bought a Beam 2 get to the location step and the error update issue pops up. I have reset the beam and WiFi countless times same issue reoccurs

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6 months ago
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Markkogan2021Contributor I
posted in Home theater
sonos sub links with beam but sub wont work

Sonos sub connects with beam but sun won’t work diagnostics report number is  **************Moderator edit: diagnostic number recorded and removed

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6 months ago
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AdamAudio22Contributor I
asked in Home theater
Roku after App Update

Ever since the updated app rolled out my Roku remotes no longer control the volume of my Playbar (2 of them). It says the remotes are paired, but they don’t do anything. Are there any plans to fix this?

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6 months ago
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AntonSianContributor I
asked in Home theater
Theatre Set-up

I am setting up our theatre with Sonos of course and I am now wondering if I’ve over done it or even weather it will work…We have an Arc and 3 pairs of One Sl’s up front, three each side of the screen, two subs behind the back seat, a pair of left and right one sl’s for the rear on stands with wall mounted era300’s at the rear as well…Still in the installation and purchasing process… might be too late since I’ve already committed the cash but how do I make this work?

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buzz
6 months ago
Khan296
Khan296Contributor I
asked in Home theater
Advance Trueplay Tuning is missing

I have Sonos Immersive Set with Arc. In the latest Sonos app basic True play Tuning option is available but when you complete the basic tuning then the app don’t display the option for advance Trueplay tuning in which you move around the room and do that speaker calibration. Tell me how to enable that so I can do that speaker advance calibration.

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6 months ago
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GroveirContributor I
asked in Home theater
using Sonos with a 4k projector

I’m looking to add to my Sonos products to connect to my 4k projector.  I want to know if they need to be hard wired? How to do this, and what’s needed.  I must add, I won’t be using a sound bar for this room. Just 2 front and 2 rear speakers.  all help is appreciated.  thanks 

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UKMedia
6 months ago
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Nico57bxlContributor I
asked in Home theater
Résoudre un problème de connexion au wifi

Bonjour,J’ai récemment acquis un Sub mini, qui vient s’ajouter à un Beam et 2 One SL.Mais en suivant les étapes d’installation, arrivé au moment du wifi, aucun réseau n’est trouvé.L’application me propose de rentrer manuellement le nom du réseau (ce que je fais) mais rien n’y fait, connexion impossible.A savoir que mon wifi fonctionne parfaitement, le sub est proche du routeur, les 3 autres appareils sont connectés sur ce réseau depuis 2 ans sans problème, et que j’ai essayé l’installation de é smartphones différents (1 android et 1 ios) Il m’est suggéré de régler les paramètres de mon routeur (même si je ne comprend pas pourquoi car les autres appareils sont connectés correctement) mais je ne sais pas comment faire.L’assistance Sonos n’a pas su m’aider par téléphone...De l’aide ? Moderator edit:Google Translate-Good morning,I recently acquired a Sub mini, which comes in addition to a Beam and 2 One SL.But following the installation steps, when it came to wifi, no network was found.The

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6 months ago
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DMOBContributor I
asked in Home theater
Replacing surrounds

I’m replacing my Era 100’s as surrounds with Era 300’s.I think I’ve mistakenly selected remove surrounds in the app. The 300s are on the system, in the same room, but not paired as stereo speakers (I think).When I try to add them as surrounds it goes through all the motions but then stops and says there was a problem connecting my surrounds.I can’t a way of removing them and starting again.Has anyone any suggestions?Many thanks, Dermot

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6 months ago
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JakeVPContributor I
asked in Home theater
Audio Delay on Gen 2 Beam with Samsung TV.

My Beam 2 has a roughly half-second delay in audio. I have the Audio Delay settings on both my TV and Sonos app set to zero. The video plays before the audio and I cannot find a setting to reduced Audio Delay. I can only increase it. Help?

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6 months ago
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Caragao10Contributor I
asked in Home theater
Symfonisk surround speakers

Hello, I recently bought a Symfonik lamp from ikea. i wanted to use it as a surround speaker with either a bookshelf or a sonos one sl. Is this possible? 

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6 months ago
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cb2367Contributor II
asked in Home theater
Audio synchronization issue

I've got two systems. System one: LG TV (LG65SK9000PUA), Arc, and two Era 100. System two: Samsung TV (uncertain on the model) with an arc, and a firestick.On system one, the audio is behind. TV audio sync slider is all the way to the left. I've restarted the DirecTV stream device (Gemini Air which is a Chromecast like device). So far, nothing has fixed this. Upon searching in the forums, I've found numerous posts about this particular issue.I did a chat with support, but that didn't accomplish anything. I mentioned the posts in the forum about this issue. The audio on system one is always out of sync regardless of whether I watch TV through the DirecTV stream device or use the DirecTV app on the firestick. No problem with watching TV on system two. At this point, I've reached out to DirecTV who has supposedly refreshed things on their end and had me restart the streaming device several times. Nothing changed with that, and I've reached out to Sonos support and nothing has changed on t

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6 months ago
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