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frequency response

  • February 17, 2025
  • 10 replies
  • 238 views
P

I have a Beam2 paired with 2 Era 100s. This system does not reproduce the highs I enjoyed with much older Hifi systems. Background chimes, tambourine jangles, or orchestral bell sounds are missing from the Sonos speakers. Interestingly, my car sound system reproduces the same high frequency sound layers quite clearly on same tracks. 

Ive played with the treble slide controls without success. My guess is that Sonos just doesn’t include tweeters capable of reproducing these higher frequency sounds. Very disappointing. 
 

Anyone else experiencing same issue?

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10 replies

Airgetlam
  • Airgetlam
  • February 17, 2025

No, not at all, although I don’t use a Beam. I hear all these sounds in the variety of speakers from Sonos that I do use.

Have you called Sonos Support directly to discuss it?

When you speak directly to the phone folks, they have tools at their disposal that will allow them to give you advice specific to your network and Sonos system.

 

Bruce
J
AjTrek1
  • AjTrek1
  • February 17, 2025

​@Puzzler 

So after a year you’ve finally decided that your Sonos system doesn’t meet your standards. Not to mention that you previously complained about the audio and probably had an opportunity to return the speakers. Now you want to know if anyone else feels as you do. So here’s a question for you to answer:

What do you hope to gain by your post regardless of anyone else’s opinion?

Together Everyone Achieves More = T.E.A.M.
buzz
  • buzz
  • February 17, 2025

Have you considered hardware fault or unfortunate mounting location?

We are not observing a rash of similar complaints.

Dogdad
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  • Dogdad
  • Headliner III
  • February 17, 2025

Sonos is known for their bass. Most have it turned in the - numbers. The high frequencies are not enough unfortunately.

106rallye
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  • 106rallye
  • February 17, 2025

​@Dogdad The are for most users.

​@Puzzler Did you Trueplay the system? What sound format is playing when you experience this?

Dogdad
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  • Dogdad
  • Headliner III
  • February 17, 2025

​@Dogdad The are for most users.

​@Puzzler Did you Trueplay the system? What sound format is playing when you experience this?

When you have the bass settings in the negative and the treble is set to max.. really isn’t proportional. I mean come on…what other company allows you to set up two subs? Why would you.  Even the Arc ultra has more bass than the Arc from what I read. Maybe Sonos engineers are mostly into rap or hip hop…

P
  • Puzzler
  • Author
  • Contributor I
  • February 17, 2025

Many thanks to all for your comments.

106rallye
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  • 106rallye
  • February 17, 2025

​@Dogdad I haven’t touched treble or bass on my system. Sounds fine to me after Trueplay.

As I understand it two Subs should not give more bass, but more subtle bass. See 

 

Airgetlam
J
  • jenniejoya
  • Lyricist I
  • February 22, 2025

No, not at all, although I don’t use a Beam. I hear all these sounds in the variety of speakers from Sonos that I do use.

Have you called Sonos Support directly to discuss it?

When you speak directly to the phone folks, they have tools at their disposal that will allow them to give you advice specific to your network and Sonos system.

 

I appreciate your input! It’s interesting that your Sonos setup reproduces these high frequencies well. I wonder if this could be due to differences in room acoustics, speaker positioning, or even firmware variations. Have others noticed a similar issue, or could this be a hardware limitation in certain setups?

Airgetlam
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  • nik9669a
  • Senior Virtuoso
  • February 22, 2025

No, not at all, although I don’t use a Beam. I hear all these sounds in the variety of speakers from Sonos that I do use.

Have you called Sonos Support directly to discuss it?

When you speak directly to the phone folks, they have tools at their disposal that will allow them to give you advice specific to your network and Sonos system.

 

I appreciate your input! It’s interesting that your Sonos setup reproduces these high frequencies well. I wonder if this could be due to differences in room acoustics, speaker positioning, or even firmware variations. Have others noticed a similar issue, or could this be a hardware limitation in certain setups?

As you say, ​@jenniejoya, these are all factors that will affect sound (and perceived sound), as are room furniture, room size/shape, hard/soft furnishings, construction materials, ceiling height…

Trueplay tries to analyse a room’s acoustics and compensate, but it doesn’t always result in a better sound. 

Airgetlam
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