Home theater

I have the Arc, gen3 sub and 2 Ones for surround. I find the Arc surround a bit lacking and would like to beef up my atmos experience.Can I add celing speakers to this setup to make 5.1.4? will this enhance the atmos sound and effects? Thanks in Advance

I have a Beam Gen 2 (and a pair of Symfonisks for surround), Nvidia Shield TV Pro and a Sony (XBR 65A8G). The setup is the Shield via HDMI to the TV, and the TV (arc) via HDMI to the Beam. In this configuration things work most of the time, but occasionally, the Beam gets into a state where it seems to get ‘stuck’ and outputs a noise that sounds like “dut-dut-dut-dut-dut” (rapidly and continuously) for about 20 seconds, and then it crashes/reboots (no longer controllable via the Sonos app, and the TV notices the absence and switches to its own speaker) and a few seconds later, it is back up (and controllable in the app, and the TV recognizes it is back).  This happens randomly - usually when it happens it happens a few times in a row, but then won’t happen again for several days. It isn’t the content, as I can ‘rewind’ and replay whatever was happening when the crash occurred and it works no problem.I’ve tried different

On following steps for factory reset as given on sosnos portal, the led on beam flashes white and orange , but never turns green indicating it's ready to be setup.When tried in same state, to connect through Sonos app, it fails to register Beam.My Bram was running on Sonos S2 before the factory reset. Any insights on resolving issue would be very helpful

Hi everyone,I am having an issue with my Sonos Beam (gen 1) losing connection with my BT HomeHub.I resolve the issue by unplugging the Beam and plugging it back in, but usually 2-3 days later it will lose connection again. I notice this as Alexa will not respond and then I go into the Sonos app to see that it has disconnected again.I contacted Sonos a couple of weeks ago and we went through a full troubleshoot which included going into the BT HomeHub settings and changing the wireless to mode 2  - which resolved the issue… but again, only for a couple of days.I have also unregistered the Beam from my account (including a factory reset), reset the HomeHub numerous times and everything suggested in the troubleshoot pages with no luck (only resolving the issue for a couple of days at a time at most)Does anyone out there have any further suggestions? There is not a problem with my Hub and the signal is not the issue, but something appears to be going o

Currently the last update for the devices especially the Arc and the Sub has affected the audio quality and the strength of the sub among other details, I can't believe that even after so many complaints and reports they have not been able to resolve the situation or allow us to return to the previous version, everything was working perfect there was nothing to fix.

I have the Sonos arc working great for both music and tv. The Sonos one sls play through music in surround just fine, but I can’t seem to get tv sound to play to speakers, it only comes through soundbar. I have tried to add them as surround. any advice or tips?

Bonjour à tous, Description Installation :TV LG OLED65CX6LA (eArc) - Sonos Arc + Sub 3e génération - Apple TV 4K - Philips Hue Sync Box (V2) pour adaptation TV Ambilight. Actuellement niveau branchement :Port HDMI 2 (eArc) de la TV relié en direct à la Sonos ArcPort HDMI 1 de la TV branché en direct sur le OUT de la Philips Hue Sync BoxApple TV branchée au HDMI 2 de la Philips Hue Sync BoxTout fonctionne correctement : les films Netflix ou Disney Plus Atmos sortent en PCM multicanal Dolby 5.1 et la musique via Apple Music en Atmos (vérification via appli Sonos) - d’ailleurs pourquoi la musique est affichée en Atmos et pas les films ? Mais je pensais qu’il serait possible de faire ça :Port HDMI 2 (eArc) de la TV vers le OUT de la Philips Hue Sync Boxpuis Apple TV sur HDMI 2 et Sonos sur HDMI 4 de la Philips Hue Sync Box

Hi brought myself a ray works straight out of the box via the optical cable . my question is I’ve added to my app it’s found it but for some reason it’s not visible on the app I’ve tried switching it off then on but it’s not there I wanted to link it up to other speakers .can you do this with the ray ? that’s my next question can 2 play ones connect when listening to tv or not ? 

I noticed that when playing music over AirPlay 2, the connection would frequently disconnect. So I started timing it from the moment it connects to the moment it disconnects, and found it to be consistently 1 hour exactly.Has anyone else experienced this? Any ideas what might be causing it?I strongly doubt that it’s due to wifi connectivity issues, because:it’s so consistent, and such a neat length of time, that it can’t be coincidence I have very few other devices on the 2.4ghz network (everything else is on 5ghz), so it’s not a crowded network, and the Arc has direct line of sight to the wifi routerThe only other info I’ve found on the internet is this ancient post from 2014: https://discussions.apple.com/thread/6138924. The only comment on that post suggests checking the router’s DHCP lease, but mine’s set to 10 days - n

As anyone successfully connected Sky Glass eArc to the optical input on a PlayBase. Ive tried an audio extractor and have had no luck

I have a Samsung Q90T + Sonos ARC where the sound consistently cuts out while watching shows and movies. TV is up to date as well as Sonos Software. Using an Apple TV 4K. I’ve replaced the HDMI cables. I haven’t been able to get this corrected through Sonos or by searching the web or this community. Does anyone have any suggestions?

Hey guys Today I bought a new tv, a Samsung Neo QLED 65QN92A. Before I had a Philips tv, and on it, I connected my Arc, sub and could use the 2 one SL to make a home cinema. On the Philips, I used a HDMI from the arc to the tv. Today I tried installing the Sonos system on the Samsung. The arc is again connected to the (e-)arc HDMI port. The settings are also set to use the arc port.The problem is that the Samsung tv only uses the arc and sub to produce the noise. The 2 one SLs I have to create the surround effect, are on, are connected, but don't make any sound. I have tried to remove and reinstall the whole Sonos system, it works completely when I use Spotify, but still not for the tv.I tried the typical unplug and replug the HDMI port.I reconnected the tv in the Sonos app, but in the app it only asks for the arc to connect.The 2 one SLs are, just like the sub and arc, part of my system according to the Sonos app.

Hi, I have set up a Sonos Ray and two Ikea Symfpnisk rear speakers.  All three work for music.  When I try to add The surround, the app say that "two compatible speakers are required" but can't find them. Please help.  Thanks 

Hey all,I installed two Sonos Ray sound bars on a wifi network named Pace generated by my cable modem. All was working great. Later I installed a mesh wifi network with the name Air, and connected my iPhone to it. When I open the Sonos 2 app, I get the alert of a network issue and tap “let’s fix it.” The next screen says “Your mobile device is connected to Air. Let’s update your Sonos devices to connect to it” (or something similar. So I follow the prompts, but during the process the status keeps saying “Connecting Ray to Pace.” So the app knows the Rays aren’t on Air, the same network my phone is on, and suggests that I change the Rays to connect to Air, but then it during the process it always reconnects to Pace. Any advice on how to fix this? I’ve followed the steps in the support articles and app prompts exactly, and I can’t seem to get the Rays to switch to Air. Thanks!

I have this problem while in Dolby atmos mode on Xbox series x with Sonos one sl Passthrough is on on the Xbox. 

I have a Sony Bravia tvsonos arcsky Q boxwhats the best way to set it up, I have eArc on the tv too

Hey, I wanted to ask you guys what settings you use.I'm wondering how I can get the best sound experience out of my setup consisting of ARC, SUB & 2 ONE SL, PS5 and LG C9Kind regards

Can the clarity update be replaced. WTH why? 

Can you set up a Ray as a wifi speaker only?So skip the steps in set up to connect the Optical cable to the TV.A Ray would fit on top of my fridge as a great kitchen stereo system :)Thanks.

Hello, I got huge problem with pair my Ikea Symfonisk to my Beam 2. I already tried to restart my router and both Sonos devices but nothing changes. From Beam options I can use option to add new device but somehow nothing shows here as avaiable option to pair. Both devices are under one wifi network. Any clue how i can fix this ? Oh and i got only one Symfonisk gen 2 right now but I assumed that this would not be a problem ? Also when i connected one speeker and adding second one to the same room then somehow Sonos app create second room (same name with added number) instead of just add speaker to existing room.My diagnossis number 499631236 

I had my arc and sub paired and working good. But seems after i unplugged and moved both, the sub pairs with the arc but then while using the subs comes and goes. I’ve unplugged, removed and reinstalled  etc.  can’t figure it out. Any ideas?  Sub and arc are literally within 5 unblocked feet of each other.  I’ve reset both speakers and all components of the internet - router and wifi. 

I have the arc, sub (gen 2) and 2x Ones in the rear. I recently received the notification that my trueplay configuration had been reset as part of an update….super annoying.Anyway, when I try and retune the system I receive and error before it even starts (see below). I’m using iOS.This happens before the first part of the process, and I can’t seem to figure out why. When I cancel and try again I always get the same error.Has anyone else seen this issue and been able to resolve?   

I have had Sonos Beam plus 2 One SLs setup and working for a few months now and it was working beautifully playing music and TV. However it has suddenly stopped playing any sound through the surround speakers. The strange thing is I can control the volume from the Beam using the touch controls of the One SL but no sound comes out of them. I have checked everything and have even reset everything and set it all up again but issue persists.I can remove the surrounds and add them as a separate stereo pair and the play music fine - just not when as surrounds. If I remove them and try and re-add them I get an Oops! message after quite a long time trying. If I then cancel the setup the surrounds seem to have been added but again, they don’t emit any sound.Really confused as my system was working fine.Any help greatly appreciated. 

Just picked up new Sony Tv that has only 2 2.1 Hdmi ports and one of those is for the earc so it only leaves me one 2.1 for everything else… if I got a AV receiver and basically used it as a switcher would that work ? So plug in all my systems into the receiver then plug the receiver into the 2.1 port and then plug Sonos arc into the Earc slot … would that work ?

I just updated to the latest firmware and after ‘finishing up’ the system failed to complete the update and notified me that I hadn’t worked.I assumed it would have defaulted back to the most recent working setup but it hasn’t - it says that there are no updates available.the system doesn’t work and no sound coming out of speakers.What do I do now? I didn’t pay nearly £2000 for this setup to have to deal with this nonsense. After reading about the other issues people have had Sonos is really losing its shine. Unprofessional.