Home theater

Hello,Sorry I know this has been asked before, but I'm unable to find a solution to get mine stable again.I've had a beam and one surrounds for a few years now, have always worked faultlessly and connected to the TV when audio started playing. I have always used the optical to hdmi adaptor to connect to the beam, with wireless connection for the pair of ones.A few weeks ago, the TV started disconnecting from the TV. It would not connect when audio played. The only solution I found was unplugging the beam from the power and resetting the unit. Fine during the day, but every morning when the TV goes on, nothing, so I need to unplug the device and reset, this gets tedious!Yesterday the pair of one devices could not be found, so have to factory reset them and repair to the sound bar to create the surrounds.The frustrating part is this system has worked so well for a while, but now I have daily issues with connectivity or having to restart devices. It's worth noting that nothing in the home

Looking at this possible set up. So, from what I understand:HDMI 1 (2.0) - Bell Satellite PVRHDMI 2 (2.0) - Samsung 4K DVDHDMI 3 (eARC) - Sonos ArcHDMI 4 (ARC) - Apple TVI would connect the PVR/DVD/APPLE TV first, followed by the Sonos Arc… is this the right way to do it or is there a better way to set this up?Other questions related to the television:1- will I be able to control the PVR with the TV remote?2- will I be able to control the Apple TV with the TV remote?3- will I be able to control the DVD player with the TV remote?     

7nable to complete setup don't have much knowledge but simply unable to finish setting up my Sonos Beam gen2.Please help anxious to use new device 

I have the beam gen 2 and two sl ones, the reason I bought the set was because I was listening to a song on one of my old friends set up and he had the same thing, but when I play music through the tv the sound effects that the music has on the background doesn’t output through the surround speakers. As an example A song I listen to has a lighting strike in the back ground while the rapper is singing, the lighting strike is supposed to be heard through the SL speakers while the rapper and rest of the music is playing on the beam. Is there a way to have that on my set up? 

Sonos Arc or Beam 2 has no up firing speakers  but they are with Dolby Atmos. Can Sonos Arc or Beam 2 make the full Dolby Atoms  sound without up firing speakers?

Hi I have the Sonos Arc and The Sonos Sub Gen 3 and an old Sonos One A100 Model S13 speaker.If I were to purchase another Sonos One A100 speaker could I use them as surrounds or do I need a newer Sonos One model?Regards Alan

Hi I’ve just bought a Sonos beam gen 2 and I have some compatibility issue with audio format. My setup is a Samsung h7000 (2014), an Apple TV 4K and a Sonos beam gen 2. The beam is connected with the HDMI Arc port on the tv. The problem is that when playing movies from the Apple TV I only get PCM and DTS neo 2:5 as option in the Samsung audio menu. If is use internal tv app I also get Dolby 5.1. The Sonos app report the format correctly as selected in the TV) Things change if I use the audio encode option on the Apple TV. If I choose to encode audio to Dolby 5.1 I get the option Dolby 5.1 also on the TV, but I get no audio, just silence. What’s happening here? Could change something if I connect the beam with the optical audio on the TV? I’m not trying to get Dolby Atmos, just Dolby 5.1

Afternoon all.I lost a couple of subs off my configuration a few weeks back. Odd and not something I recall happening for me before.My guess it might have been around the same time as having a few difficulties pairing up a couple of Sonos Ones and an ARC …. now resolved.Hoping someone could point me towards the procedure to reset and re-add the subs if someone would be kind enough to do that.The Subs are RJ45 connected and are run in conjunction with room based Amp’s and ceiling speakers. I don’t think there is any HW issue or NW issues, I suspect it is an unfortunate by-product of the new setup.Thanks in advance

Recently purchased the sonos arc - disappointed to find out i need to purchase multiple gadgets to make the arc work with my xaomi projector, and run a long cable. So now I'm thinking to upgrade projector. Does anyone have recommendations for projectors with eArc connection (to avoid the extra hdmi matrix)Upward projector (to avoid the long cable)Android OS preferable  Does this even exist? Really grateful for any advice     

I’ve tried several time to reset our Playbar and the white light just comes on solid every time.  I’ve tried plugging it in with the pause button held, pause and volume up and no reset.  We could not see it in the S2 app, yet our other controllers work fine.  I tried removing the ethernet cable, then removing the optical connection, yet nothing seems to allow a factory reset to be performed.  Does this mean the Playbar is bad?

Here’s what I’m connecting and what I’m hoping for is direction on how I should set up all the various items. Thanks in advance. Sonos Arc, sub, two play 1’s. Roku Ultra 4800X Samsung UN65JS850D TV.Roku choices are: a.) Streaming audio format - auto, Dolby, DTS;                                                       b.) Digital output format - auto, passthrough, stereo, custom TV choices are:  a.) HDMI Audio Format (input) - bitstream, PCM                           b.) Audio Format (output)  - this varies based on choice in HDMI input, I have bitstream selected - PCM, Dolby Digital, DTS Neo 2.5                           c.) Dolby Digital Compression - RF, line                           d.) HD Audio - on, off         

Do I connect the Ray to my tv or thru my stereo component?

Hi allAfter reading all the wonderful reviews (what hi-fi) about how good sonos products are. I purchased a Beam 2 sound bar. Only after installation do i now find out it will only play in PCM stereo mode and not Dolby 5.1 or the holy grail Atmos. Due to TV HDMI technological drawbacks. Like a majority of people i have a smart TV, Panasonic Viera, Sky Q HD, Fire TV stick, Netflix etc. I’m not going to replace a perfectly good TV just to get better sound. Had i know this before purchase i probably wouldn’t have bothered. How do i get proper Dolby digital sound from my sound bar while still being able to control the sound with one remote not the phone app. I’ve read about HDMI switches but I’m unsure how they work and why i need one. My TV has 2x HDMI + 1x HDMI ARC not eARC as I’ve now found out is needed in order for it to work properly. Many Thanks moonbeam

Hi I am having issues re setting up my Sonos beam gen 1 to my system. Have done absolutely everything you can possibly Imagine. Works with Ethernet cable no issues. Have done numerous resets.Connected as new device. Finds it and process done as per other Sonos products. But nothing. It has sometimes said that my unit has been installed and may not appear on my system list but would need to disconnect and connect in order for it to appear in my system but nothing. Any ideas? Used to work just fine……….

Hi All! So I’ve seen related questions asked a few times but haven’t seen a clear answer for our needs, so thanks for any guidance! We are trying to set up:Sonos Amp (w/ 2x Klipsch bookshelf speakers and an SVS sub) Sonos BeamTo play back our TV audio (which we have connected to an HTPC and a PS4).Geometrically, I’d like to set up the beam underneath the TV (obviously), and the two bookshelves to the left and right sides of the room, between the three getting good coverage and depth for the whole room (it’s a large open-concept studio).I’d like to avoid using the bookshelves as ‘rear’ channels, because we use the speakers for music as much as TV and we want the bookshelves to actually lead the audio, with the beam there to help out and fill out the sound.How do you recommend setting that up from a Sonos perspective? From what I’ve read on these forums, it sounds like the best approach is to make the Amp the ‘master,’ and the Beam a ‘slave’ somehow? Thanks for any advice!

I have all these but tidal only outputting in stereo pcm.even albums that should report DA are missing the master recording symbol in tidal.i have an almost exactly the same setup with a beam gen 2 and nvidia shield in place of the sonos arc and apple 4K tv 2022 and everything is fine.any ideas?all help appreciated

Hello,I guess this is a very basic question but I haven't been able to find a definite answer to it.I have a PS5 plugged into the HDMI port of my Samsung UE55C8700 old SmartTV. My sonos Beam (gen2) is plugged into the HDMI Arc port of this same TV. Impossible to have a Dolby sound: only comes out of PCM Stereo 2.0. (the TV supports Dolby Digital plus)Sonos Support tells me that the Beam can only output Dolby if and only if it's the TV that generates and outputs the sound (in short, if it's an application on the TV). And how to do with a bluray? Have you ever seen a TV with built-in bluray playback??? Is this a joke???

Just bought myself a Sub Mini to pair up with my Beam. Right out of the box I’m having issues with using the sub mini connected with Ethernet. Prefer it that way since the router is right next to it. The beam is also connected with Ethernet. However, when I plug the Ethernet in to the router it kills my network and the router loses all internet connectivity. WiFi on the sub mini works just fine. But whenever I connect the sub with Ethernet, it messes up my router and network.  I’m thinking the sub has a faulty network card that somehow maybe is wired wrong. But before I complain to the store where i bought, do any of you have any suggestions?

Hi,I’ve just purchased a Beam Gen2.  This is connected to my Sony TV to which I also have a Sky Q box and Nintendo Switch connected.  Beam is connected via the Sonos supplied HDMI into Arc.I have a couple of issues that hopefully someone can help with:When I use the sky remote the TV volume adjusts in jumps of 2.  These are odd numbers, so 7,9,11 etc - particularly annoying as I normally use 10 or 12 for standard viewing.  Any ideas how to achieve increments of 1 as I can without Beam connected. The sound drops out and then returns completely randomly.  Never had this problem before. How do I find where to do the “calibrate speaker to your room function”?  It appeared on my phone during setup and then disappeared when the Beam decided to update.I actually purchased 2 Beams but based on this may be returning both!  The other Beam is for use with a Pioneer TV.  Really frustrating as my Play 5 (not connected to s TV) is fantastic.  Any help will be great.  Thanks.

I was playing some music through my system this morning and suddenly realized I wasn't getting any bass and the sub didn't seem to be putting out anything.I checked my app and it shows the sub connected to my system so I disconnected the sub and tried to re-add it and it just keeps telling me there was a problem adding it to my system.I connected the included ethernet cable directly to it and connect it to my router and every time I try to disable Wi-Fi it keeps telling me to connect an Ethernet cable. 🙄I have ran a diagnostic while playing some music and here is the number 217906890 Appreciate the assistance.

This isn’t really a question, but just wanted to post my random scenario in case it helps save some other Sonos users some time and frustration. I recently ran into an issue where my Arc surround set up was randomly muting, requiring me to back out of the app I was using while watching my TV and start it over again, only to have it happen again with no rhyme or reason to it. My full setup is an Arc, a Sub, two Play Ones, and a Connect with a turntable connected to it through a preamp. The other thing to note is that I have this exact same set up in my living room and in my basement. I have an LG C1 in the living room and a CX in the basement, both connected to Apple TV 4Ks.I assumed the random audio loss had to be because of a recent firmware update to either the Sonos speakers, TVs or Apple TV that was breaking the chain/handoff between systems, so I spent about a week investigating.Then I realized that I wasn’t looking at what the Sonos app was actually showing every time this happen

How does the Android phone connect the Sonos Arc or Beam 2 soundbar to play the music? 

Hello,I have Sonos speakers: 2 Play 1one, a Sub and a Playbar. I added the hardware called Port from Sonos so that my Sonos hardware communicates in AirPlay from Apple with my MacBook pro and my HomePod.Since the connection of this new material, the sound gets chopped when I use my speakers to listen to the sound of the television which is an LG OLED55C6V.AEK. Before the addition of this new material, I used the option: "Audio output (Optical/HDMI ARC)" of the television. The technician who installed the Port advised me to continue using this option.How should I set up my Sonos equipment so that the sound is heard clearly, without hatching?Thanks.

Is anybody else experiencing this. It only started happening yesterday and I have had my Beam for about a year. I have the Beam connected to my Samsung Smart TV using HDMI (ARC) and it happened when I started a YouTube video through the TV YouTube app. There was a loud buzzing noise over the audio. At first I thought it was a TV problem, but I switched to the TV speaker and it was fine. When I switched back to HDMI the problem persisted. I also unplugged the HDMI from the Beam and plugged it back in but the problem persisted. After rebooting the Beam (by removing and reinserting the power cord) the problem went away. However it has happened at least 3 times over the last 24 hours. It should be noted that if I stream to the beam over airplay while in this state the buzzing doesn’t happen. Also the Beam is in a surround setup with a Sub and 2 Sonos Ones. As it just started happening I wondered if it was due to a software update or something.

We have the Playbar and 2 Play 1 speakers set on the same room, but when we watch TV, the audio is terrible because the talking only comes from the playbar and the background sounds come out of the Play 1s.  Watching sports is especially awful because all you hear is the crowd, not the commentary. How do you change it so the Play 1s play the speech and not just the background noise?