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2 replies

John B
March 19, 2023

Probably  because your network isn't set up optimally.  Please provide information about your network configuration (mesh? extenders?) and Sonos setup, so that we have some chance of helping. 

    controlav
    controlav
    Lead Maestro
    March 19, 2023

    Probably because your Beam or your phone switches between 2.4GHz and 5GHz and your router is too stupid to pass data between them when on different frequencies. Get a better router.

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