Home theater

So I bought a pair of Sonos Fives to upgrade my music and movie experience from a pair of Ones. I already have over 100 cd’s and had planned to use the Sonos Five line in to connect a cd player. I did a little bit of research and found out that if I choose to use my Fives as surrounds then the line in will be disabled, I’m confused and frustrated because Sonos NEVER made this apparent before. So now I don’t know where to go from here, I’d like to still add my cd collection somehow. 

Just bought an Arc and set it up. I was disappointed to see that I was only getting Dolby Digital (not plus) from my new Apple TV 4k (the new model) on iTunes movies with Dolby Atmos. When I switched to my Roku, the same movie showed Dolby Atmos on the app on my phone. The same happened when I switched to the Apple TV app on my LG. So, it’s just the Apple TV 4K that won’t give me Dolby Atmos. The “immersive audio” setting isn’t even present in the Apple TV settings. It’s not the HDMI cable. It’s new and capable of 18gbps and I swapped it to the Roku to test and was still getting Dolby Atmos from the Roku. This seems like it’s specific to the Apple TV. My TV model is the LG UK6570. I guess my question is: Is the sound I’m getting through the Roku really Dolby Atmos? The app says it is, but if I can’t get it through the Apple TV, then either the Apple TV has an issue or the app is lying and I’m not getting it at all. I’d hate to have to use my Roku or my TV apps just to watch movies to g

I realize that there are several threads similar to this, but none towards this exact European Samsung-model.I bought the Sonos Arc surround package a couple of weeks ago. Spent a lot of time trying to sync the audio with my LG 65” OLED B7V, but there was just no chance.Decided to purchase the new Samsung QE65QN95AATXXC hoping this would be a good match. At first it seemed to work perfect. But all of a sudden the sound cutting happend.Been in contact with both Sonos and Samsung supprt today. Neither could or were very willing to help.Sonos says it is a Samsung issue, and that they resolved it with firmware 1462.1, and that I had to contact Samsung for further assistance. Samsung said they didn’t know about a specific issue with this model and that there were no patches in their system to help me.My setup:Sonos Arc connected to Samsung OneConnect HDMI 3 (eARC) with Sonos HDMI-cable Nvidia Shield connected to Samsung OneConnect HDMI1 with new 8K HDMI 2.1 cableMy settings:eARC on Samsung

HiI have Sonos Amp (about 3 years old), connected to TV and two B&W Speakers with Wharfdale passive sub. Brilliant.I had a Samsung Smart TV, and ARC worked well.I now have new LG CX 65” TV, and have issues with ARC.No ARC Audio passes to the Sonos. I have to use “Internal Speaker” on the TV.Sonos is now off/standby, useless, and gathering dust…   :-(It once worked after a power outage, some sequence of power-on may have coincidentally worked.This was only once, till I switched the TV off. After that, I had to go back to “Internal Speaker” on the TV again.I have tried many times, all combinations of settings.Sonos 2 App on iPhone fails to connect to TV.I did a Diagnostics = Ref 2071482316Please could you assist?Thanks 

I’m finalising plans to replace my hifi with a Sonos Beam and Sonos One SL set up. I’ve read that combining these components as a 5.1 set up (bonding the speakers) means the Sonos Ones would not be accessible for Airplay if I just want to play music. My questions are:- In  a TV surround setup with these components, if I Airplay music to the Beam (i.e., TV switched off), will it incorporate the Sonos Ones in playback?  Given that surround uses the Sonos Ones in a different mode to achieve true surround, will this be detrimental to playback of music outside of TV use? Thanks for any advice. 

Sounds cuts off for like 5-10 seconds then come back on. It looks like its a common problem among arc owners. Is there a solution for this?Diagnostic code: 60793805

Hey guys, sorry if this has been asked multiple times but I’m a bit of a noob when it comes to this kind of stuff. I have a PS4 + OLED55BXPTA + ARC.  TV audio output is set to pass through and the PS4 is set to Bitstream (Dolby) but when Blu-ray audio plays, even if the track is 5.1, the app shows at as being Multichannel LPCM 7.1. Is this normal? Or am I missing something?  cheers Steve. 

Setup Sonos Arc with One SL and Sub Gen3 on my Samsung TV. Synced up perfectly with HDMI ARC connection and all working great. However for some reason occasionally after shutting down TV for the night, the next day the audio comes on and then stops for a second or so before starting again. This repeated continuously, unless I disconnect and reconnect the HDMI connection or reboot the Sonos ARC. rebooting the TV has no impact, so the problem looks like the ARC. Interestingly if I go to the Sonos Source I don't get any signal from the Sonos when the issue is present? However when it's all working properly, I get signal okay and see the Sonos curved lines screen.  Diagnostics have been submitted on I'd 1258411113   Any help appreciated        

Hi Sonos.   S2 has been a let down so far for me. Please tell me you are going to add DD+ functionality to the beam?

I have a Roku TV sending its audio output from the HDMI Arc port to a Sonos Beam. Behind the couch, I have two Sonos One’s as surrounds, and a Sonos Sub. We mainly watch streaming services. Surround sound on supported shows works and sounds great. But often times we come across shows where there is only audio coming from the Beam, nothing coming out of the One’s. In those cases, is there any way to force whatever’s coming out of the Beam to also come out of the One’s?  I’ve looked in 3 different places (RokuTV audio settings, Sonos app, and audio settings of the streaming service), and I can’t figure out how to accomplish this.

Hello,I connected an arc sound system with an apple TV4K and an hd fury arcana beacause my TV doesn’t have e-arc only arc..With the Netflix application, I choose a film that offers sound in ATMOSBut on the SONOS s2 application it does not mark me “ATMOS” but "PCM Multicannal 5.1”… ?     I have:Sonos ARC2 Sonos One1 Sub Thanks for your help

My Sonia beam is connected to a Sony TV via HDMI ARC. If I mute the TV for an extended period of time, Beam seems to disconnect from the TV - it doesn’t respond to volume commands through the TV. I can recover by using the Sonos App, telling Beam to play TV, but it’s a hassle. How can I keep abeam connected to my TV during long periods of silence ?

Good morning.  Since the new ATV4K is only shipping next week, I’m  hoping someone will be able to answer this definitively before purchase.Many early adopters of the Arc and owners of recent Sony smart TVs know of the problems re sound that were finally solved after a year by Sony. Very frustrating.  I’ve been reading of problems re Atmos, eArc, etc on older ATVs but nothing seems definitive. Lots of ideas sloshing around.  Im looking for a seemless experience :) after the Sony nonsense.  Basically, plug and play and get the same sound I’m getting now with the smart TV and Arc.  Thank you. 

Hi everyone,I have a samsung 65Q95T and i bought a Sonos beam. The device is simply connected in hmdi to the eARC port of the tv. I have a question about the sound configuration. In the tv should I leave the output format to Auto or change to PCM or Transfert. In auto am I getting the dolby digital ?I am planning to add 2 small speaker for the suround (probably the play one or the one). Do I need to change something in the setting of the Tv ?  Thanks in advance 

I’ve dug through various forums including here and can’t find a solution to this problem.I have just purchased a Beam with two SLOne’s as rears. The rears are right by the sofa. When they aren’t being used, the have a constant high pitched hissing sound. It’s not loud, but the point is, I can hear it, which isn’t good!I’m downsizing from a regular amp/speakers 5.1 set up, and I would never hear anything coming from the rears when it wasn’t supposed to.Digging around the forums, nobody seems to have a resolution for this. Any ideas? edit: these are on latest upgrade - all brand new units.

I noticed a lot of high end subwoofers can play really low frequencies but after running a few test frequency files, I realized I can’t get any of the lower frequencies which would round out the high quality music files and bass in movies. this be a great feature for the next Sub. 

Is there a way to have my Apple TV remote control my Sonos Arc when the TV is off. For example if I am streaming my Sonos and the TV is off, my Amazon Fire TV remote is able to mute and control the volume on the Arc, which is *very* handy. The Apple TV remote, however, can only control volume when TV and Apple TV are powered on. Strangely the Fire TV remote doesn’t even require the fire stick to be plugged in for the remote to control the Arc. Hoping to find a way to duplicate this functionality with the Apple TV remote. Sorry if this is the wrong sub forum.thanks for any ideas!

I know this topic has been brought up in the past but it’s shocking that we still don't have this feature.  All Home AV Receivers give you the option to force multi channel stereo output to all speakers.  This is great for many reasons and can’t grasp why sonos hasn’t addle an option for this.  I have an arc and two One SL’s and have them in my main room.  Due to this limitation and the space setup I just decided to have all 3 speakers configured as separate rooms so i can achieve this. I understand i’m giving up 5.0/1 setup but worth it for my use case.  Ideally sonos wouldn’t ’t’t force it’s customers to make this choice and give us an option.  Completely ridiculous,… I’ve fond posts dating back 6 years asking for this feature.  What gives sonos?!

I read a rumor somewhere that Sonos intends to issue a firmware update for the Arc that would allow for a volume slider in the S2 App to independently control the volume of the height channels (upfiring drivers) on the Arc. Can someone please confirm if they have knowledge of or have heard that is true. Thanks in advance 

I had purchased an Arc, Sub, and 2 SL’s for a home theatre configuration, replacing an ancient analog JVC receiver w/2 bookshelf speakers.  We found we missed the stereo separation, so I purchased another pair of SL’s.  But they cannot be added to the room the Arc is in  - apparently the max for the Arc room is the sub and one pair.   The accepted workaround is to add the two new SL’s to a different Room, then configure them as a Group to play together while watching TV.  Two major drawbacks to this:     1.  Volume on TV remote doesn’t control the new Room     2.  The 75 ms delay (inherent to Grouped rooms) is very noticeableI have used Sonos for audio in a different room (I esp. like the dedicated wireless you get with the Boost) and have really enjoyed it.  But I’ve paid a lot of money for this new Sonos home theatre and am sorely disappointed.  If this is the best home theater that Sonos can provide, I plan on boxing up everything and sending it back for a refund.Why on earth is it

Hi, is it me or is Atmos on the Arc just a myth! I’ve had the Arc for about six months feeding it Atmos soundtracks from ATV and XBox (streamed and Blu-ray) and can honestly say I have not once detected a ‘directional’ sound. It sounds good and the 5.1 effect seem to work pretty well but as far as Atmos goes I forget it even has it as a feature, which is a shame as that was a big draw for me. I also prefer my Beam for music. I hate to say it but I feel the arc is a bit overrated.

Just bought a new Samsung QLED 8k tv and using a Sonos playbar with optical cable. The lip sync is horrible and i have searched endlesly and called Sonos and Samsung for a fix but cannot find one. I have tried all different settings and reduced lip sync delay to zero in Sonos and in the Samsung TV and there is still a delay. Any other ideas out there to get this fixed? You would think in todays technology age this would be a non-issue. Going to return the TV if i cannot find a fix.

Hi all,I'm new to both the forum and Sonos, so please bear with me regarding this case.I am a bit confused about what I can do with the setup noted in this post title.  There are already a few discussions in the forum about this general subject, but I am still not sure, so I’ll try to be as specific as possible in my situation and what I would ultimately like to accomplish.I currently have an appleTV (non airplay 2 capable). I bought the One with the idea of using it as a smart speaker (Alexa or Google), as well as to serve as the speaker of the ATV, However, I didn't do enough research prior to buying the ONE to realise that I can not stream from my ATV because it is not Airplay 2 capable.Nevertheless, I really like the sound and build quality of the One, so I am sticking with it, so I am now looking for an alternative solution. I know that buying a new AppleTV will solve my problem. However, I am keen on trying the Chromecast with Google TV dongle, which brings me to my question:Will

Anyone having same issue as me ? After trueplay it sounds good and sounds are balanced on both rear speakers but after a half a day or so , my rear left speaker started to sound quieter compare to my right speaker. I have tried to trick the speaker on the left side to make it louder but then after half day it becomes quieter again. I truely think this is a bug on the trueplay software. I'm using an arc and play 1 surrounds by the way

I recently purchased 5.1.2 Entertainment Set with Arc, Sub G3 & One SL to use in my theater room in my basement.  My intent was to pair it with my Yamaha RX-V685 receiver and Epson 4010 4K projector.  I also use a Roku Ultra 2020 to stream my video.After trying several different connections and configurations, I can’t get sound to play through my Sonos.  Have I made a very expensive mistake buying the Sonos?