Home theater

Hi, It would be great if you can add the Option to have the TV Audio (wegen it is not a Movie with dolby Audio) in the rear / surround Speakers. Currently, they are useless Ehen no dolby xx Signal is available. Thanks       

I recently upgraded from the Playbar to the Arc. The Arc is paired with my two play 1 and a sub. My TV is a Samsung Q90T. Sonos is plugged into e Arc.I have PS5, Fire stick and Switch plugged into Hue Sync boxSo I'm trying to see if I have the best settings to ensure I'm getting the best sound. On the PS5 I'm getting 5.1 Dolby digital plus. Firestick I'm only getting Dolby Digital Plus 2.0. The switch is just stereo pcm…Do I have something set wrong causing the firestick to not get full 5.1? Do apps make a difference? For reference I'm watching a live game on MLB.TV through Prime Video. Just trying to get the best sound I can get. 

I use Alexa via my Arc. I always want it on. Unfortunately it regularly gets disabled by my dog or when it is cleaned because of the touch control. Is there any way to retain Alexa functionality but stop this button turning it off? Or must I disable it and buy a separate Alexa device?!Weirdly disabling touch controls for the Arc doesn’t disable the mic touch control. I even tried electricians tape over the button but it doesn’t block the finger tap being detected. 

I have a CD/DVD player connected to the Sonos amp using the RCA cables. All good for CD playing but how, if it's even possible can I watch DVDs? I connected the DVD video cable to the TV and can see picture but no sound. The only way I assume this will work is by connecting the audio RCAs to the TV but then I won't have CD audio.Any suggestions?

Hi… I am installing a 65” TV this weekend and a Sonos Beam (2nd gen) underneath using a separate mounting kit. The wires will come through the wall directly behind the Beam. Is there any magic to how far below the screen the Beam should be mounted? Thanks!

Hi I have an issue I no longer have the option of switching back to the TV speakers SONY KD65AF9, when I activate the TV speakers, the sound works for 2 seconds then systematically switches back to the Arc.I want to activate the Arc only when I watch a movie for example but not permanentlyThe answer from SONOS is to remove the cable and put it back when I want to use ARC but it’s not really a solution. Rgds

On some shows, using Apple TV, i get no dialogue.Only some shows - The Dropout is one.And only on Apple TV - on Android/Native TV app it works OK.Any ideas?And it’s the same shows - some on Hulu work, some don’t etc. 

Hi!I’ve already read a post from another user one year ago questioning this, but the reply didn’t replied to what was asked, so here it goes:Whenever I turn my TV on, sound volume on Sonos app starts at 10, which is a little louder than I would want.IS there any way to preset the volume lever for TV, so whenever I turn TV on volume level is adjusted to the level selected?I’ve tried several times turning off TV with volume levels below 10, but it seems this volume is not saved for the next time I use my TV.Hope I can get some clarification on this.Thank you.

Hi all , I have a 4 gang rated at 3120 watts maximum and in that I have plugged my beam 2 , a one Sl speaker ( only 1 ) and my sky box , can't find any details on how much wattage the beam and one Sl use when on , I know the beam has a 13a fuse and the one Sl a 3a fuse , but no idea on actual wattage when being used ( not speaker wattage ) thanks 

Wondering if anyone else has experienced this issue:I’ve had the same setup for over 3 years – for over 2 years I didn’t notice any issues, but for the last year or so I’ve been hearing strange sounds on 5.1 content, most noticeably when music is playing. It started around the time of the last firmware update on the TV (which can’t be downgraded), but the Beam may also have been updated around that time. The closest description I can think of is bubbles popping in water, like in a jacuzzi or a stream. It’s most noticeable during passages of sustained playing from strings & brass, and sort of pops away under the music.The exact clip I’ve been using to reproduce the issue is the Disney intro at the beginning of The Ice Ace Adventures of Buck Wild on Disney+ (identical to https://www.youtube.com/watch?v=qrE8Rr_9jhU except this YouTube clip is only stereo). The popping always starts as the strings start to build up around 6-7 seconds but then it gets more noticeable around the flourish

Has anyone else noticed an improvement in the height channel audio when listening to Dolby Atmos content on the Arc? I was watching some Dolby Atmos demos and listening to music last night, and the height channel effects sounded so much better than it ever has. The audio from above was clearer and more defined, and I heard sound effects that I never heard before. I wonder if the latest 14.0 update has anything to do with this.

This is the only thing holding Sonos back from taking throne as the best sounding and most compatible home speaker system in 2022You can do it, we know you can. If you wish, charge us for it. That way, only those who have paid a certain premium like $100 for DTS-X and DTS-HD compability can get compatiblity and regular updates via software. 

Just got it from Sonos Online Store last Friday. I am very happy with it, but when repositioning it before running TruePlay, I noticed that while grabbing it, I could hear a somewhat loud creaking noise in the left part of it. Found out that the seam on the bottom of the Arc is not flush but rubbing, causing the creaking.Already arranged an advance replacement with Sonos, but I wonder how common are these kind of issues.One other doubt: does anyone of you used the advance replacement? Is the replacement unit a new, retail unit? Sonos representative said so. Thank you in advance for your input. 

I've been having this issue With my setup I have the Sonos beam  the two speakers for surround sound and the sub gen 3. every time when I watch the Venom movie both of them  it likes to pop  the first Venom movie when Venom is introduced and he gets up and fixes Eddie's body and he says  eyes lungs and pancreas I think that's what he says when he says eyes  at pops. and I've tried everything and a lot of people are having this issue but nobody can figure it out as far as I can tell then I realized I only had the Sonos beam and it doesn't support Dolby Atmos so I'm like okay I wanted to upgrade my system so I bought the Sonos Arc and it's a hell of a lot different that's for sure but it still Pops at the exact same time now  it doesn't happened with all my other movies is like once in a while it does it but that's all so if anybody can help me out that would be great. I did submit a Diagnostics the number is 50441408 . So I don't know if it's just the heavy bass or what

Hey Gang! I have a SONOS Arc system currently as my main TV Audio set up:  The ARC is connected via eARC from my 2021 LG G2 77” panel.  For the rear surrounds I have two SONOS Five’s, and a Sub to round out the “Atmos” system.   The two inputs i have for watching content are 1. AppleTV 4K (primary) and 2. a Panasonic DP-UB820 4K disc player (for films I really love and want to have great sound/picture).   I have had no issues with the sound output fro the AppleTV, but with the Panasonic Player, if it’s encoded to 7.1 (using the Arrival - the Amy Adams one - 4K disc as an example), it only outputs to “Stereo PCM.” Looking at the sleeve it’s encoded to 7.1 so I am assuming this might be the issue. The other native audio tracks on the disc are unhelpful since the Dolby 5.1 is ‘descriptive audio’ which I don’t need.  My other discs (Dune, Blade Runner 2049, MCU films) are all out putting correctly.  Wondering if there’s a solve?  Conversely, when i watch Arrival on AppleTV (the version I p

Am I required to return the Playbase I upgraded to Arc or can I remove it from my system and give it to a family member?  Thank you.

Hi, is there a good way to test each of the speakers in the Sonos Arc? Would be great diagnostic feature to add to the app.  I’ve seen some one say put your head close to each speaker whilst playing, however, wondering if there is any other method.  does Sonos have anything that will put a tone through each speaker at a time? 

The sound is great for the space but the IR range on it sucks so bad that I tried putting in an IR repeater with a blaster on the bottom of my TV, but I guess that the top sensor only works if it is mounted vertically. Any thoughts?

Hi, everyone !  I have Sonos Beam and Sub which is S2 compatible and an old Sonos Connect Amp S1 with in-ceiling speakers . Now it seems like there is no method to use Sonos Connect Amp S1 as a surrounds for Beam S2 ? Any help would be greatly appreciated!

I have Sonos Arc with two Sonos Fives as surround speakers that’s connected to TV with my Roku box.  When watching tv, voice volume is not ideal as it’s primarily coming from Arc. I know I can adjust the volume in the app but it’s still not the ideal when watching. I end up pumping the volume up and. It becomes too loud.Is there a way to make the voice from TV come out of the 2 Sonos Fives I have?Also, when I play Spotify or Apple Music from the Sonos app, it sounds amazing (full and robust) as it’s coming primarily for my 2 Sonos Fives. How can I make it sound like that when watching TV (from Roku).Can I connect 2 Sonia Ones to this as well? Will it help?  

Hi. This may sound like a daft question but do TV channels broadcast in more than one format?What I mean is before I had the Sonos Arc I had no idea what format I was playing as I had no way of knowing.Then before I had added the Sonos Sub Gen 3, the Sonos app was showing as, say, Stereo PCM and finally now that I have added 2 surround speakers it is showing as Dolby Digital 5.1So surely the same broadcast must be broadcasting audio in multi-formats at any one time? 🤔

I have a Sonia Beam connected to a Samsung TV through the HDMI ARC port.When the beam starts, or when it has been muted for a period, the sound is distorted and crackles for the first few minutes. After a while it returns to normal so it almost seems like it needs to ‘warm up’. Is this normal behaviour?

Hello,This is my first post on this forum. I’m probably not the first to suggest this, but why doesn’t Sonos allow us to use their ceiling speakers as satellite speakers (not rear speakers) in a Dolby Atmos setup? I own the arc, and no matter what I try, I can’t hear any sounds from above me. I’ve tried turning up the upward firing speakers in the app, but all it does it make it louder. I can still easily tell that the sound is coming from right in front of me instead of above me. My ideal setup is to be able to use 4 ceiling speakers in total: two in the front and two in the back for complete immersion. I hope Sonos is listening and adds this functionality asap! thanks for reading and feel free to provide perspective!

Hi. I have recently bought a Sub 3 and I have been experimenting to try and find the best position to place it.I have tried in the corner of the room, underneath my settee and behind me on the floor but I like my current position the best on the floor by the side of my TV cabinet.However should I be concerned that my Sky Q digibox is only around 2ft away from the Sub itself as I know that strong speakers (that are in the Sub) can affect hard drives abd there's one in my Sky Q digibox!Many thanks for any feedback.Cheers 🍻 

Can I add two Gen 2 One SL Speakers as separate front left and right channels to a Sonos Home Theater System that includes a Sonos Play Base, Subwoofer, and two Play Five Surround Sound Speakers that were all purchased in 2018? The Play Base is connected to an LG 4K TV via an optical cable. The rest of the speakers are connected to the Play Base via WiFi.