Home theater

Hello, i try to set my beam with two one sl as 5.0 system… with my grundig vision 7. Everything works but when i watch tv, youtube or Listen to music streamed over the tv only the beam plays the sound. The other speaker are quite..I set it up as sourroundsystem in the App.my tv sends dd 5.1 to the beam. I vhecked it in the app. so im quit helpless what i did wrong… any ideas? :) ps: streaming music through my smartphone works on the group of all 3speaker… Thanks!jens :) 

I have recently moved to a remote area without Broadband, so am using a 4G Netgear Nighthawk MR2100 as my new router. This works well with very acceptable speeds for streaming etc. However Sonos will not connect to it. I have a PlayBar and Sonos 1 that have served me well for 3-4 years. The PlayBar is hardwired from the Nighthawk. The Nighthawk recognises that a Sonos product is connected to it, but neither the Sonos iOS app or the Mac App will connect to it. I have restarted and rebooted everything multiple times and checked for updates. The Nighthawk MR2100 is not on Sonos’s list of unsupported models. Can anyone help? Thanks

I've had my Arc for about 2 weeks now. It's in the basement so not in constant use. Three times now I've gone down and the Arc is unresponsive. It won't play any audio (it's hooked up to a TV via ARC) and when I open the Sonos app it simply is gone and the sub it’s paired with is showing as unpaired. Pressing play on the Arc does nothing. I have to unplug it and re-plug it back in to get it working again. I have no idea what's happening or what to do next to troubleshoot? Anyone else having this issue?

Hi. For a few years i have had 2 play:1 connected to my playbase, but for some reason they have disconnected and I cannot get them to connect again. When trying it says "could not connect check power and network" or something. I have my playbase connected via ethernet and all other devices via WiFi.I have disconnected and reseted the play:1s with no succyWhat can I do? Everything else works great. I did create a Diagnostics, the number is 1896294353

Hi folks. I have a beam set up with my TV. Considering two One’s to create a surround sound but wonder if all 3 devices connect with each other wirelessly? I.e all the new Ones’s need is a power source… I assumed this was the case up until I started being confused with amplifiers and so on, not sure if I need an additional item to sync together wirelessly now. Any advice appreciated. Cheers,Rhys

Currently I have an optical connection from Sky mini to Beam via HDMI converter. HDMI goes to TV.When watching Netflix/Disney/Amazon via Sky, surround sound 5.1 is only available via HDMI output not optical output.Is it possible to get a HDMI splitter with audio going to the beam ARC connection? I do not want to go ARC via TV, as TV plumbed into wall.  Thanks   

Dear Sonos Product Managers and Upper Management,  You’ve successfully added me as a new convert to your ecosystem thanks to the Arc and you’ve gotten a decent chunk of change out of me already for the Arc plus a Sub 3 plus 2 One SLs plus a couple of wall mounts. I’m super happy with it all because it sounds great, was easy to set up, and because I didn’t have to run even an inch of speaker wire.  Now, want to sell me some more speakers? Update the Arc firmware to support a 7.1.2 system. You’re already decoding Dolby Digital Plus (which supports 7.1 channels) and processing Atmos on the Arc, so is it that big of a deal to add a couple of extra channels to the network? Or how about that extra RAM and processing power in the Sub 3? It can’t be doing that much right now - put it to use. And since the Arc doesn’t have to support the physical amplification of the additional surrounds, it should be a snap!  Of course, I’m sure this is either MUCH more complicated than I’m making it (in th

Hi I have a Sonos Move and a Sonos Beam, and I am considering also buying the Sonos Sub, and maybe even a pair of Sonos Ones to make a 5.1 stereo sound system. However, I realized that I could potentially buy another Sonos Move and pair it with my first one to use as the rear stereo speakers with my Sonos Beam. However I am not sure whether this is possible. Does anyone know if you can use a paid of Sonos Moves as a the rears with a Sonos Beam in a 5.1 channel set up?Thanks

Hi there,I would appreciate some guidance on how I could sort out a number of problems with my Sonos system.  Around 9 years ago I installed 4 No connect amps driving 4 pairs of ceiling speakers in 4 different rooms.  Around 5 years ago I added a soundbar and used this with the connect amp/pair of speakers in the living room to provide TV surround sound (this was never very successful). The system is currently running off the S1 App on an IPad.  I have the following problems: A while ago the soundbar stopped working with the TV (Panasonic TX-50CX680B), I now rely on just the TVs speakers This has resulted in that I am unable to use the ceiling speakers in the living room, sound only comes from the soundbar We have now just lost connection to the connect amp/ceiling speakers in another room (no sound)I am struggling to find a way of sorting this out.  It maybe better to disconnect/reset the whole system and then run through the set up as if it was a new system.  Any help you can provide

Sonos Arc sound going down by itself. I read some of the comments and submitted a diagnostic report 2027048362 please provide information how to fix this issue

Just got the Arc, loving it, but wondering if I need to change the physical setup as it does block the TVs IR receiver.  In the app I have enabled the IR repeater, but it doesn't seem to work. The TV receiver is on the far left, where is the IR repeater on the arc? Is there anything I can try?

I have a 5.1.2 setup (Arc, Sub, 2x One SL) for my tv, which works great.  I wanted to add another single speaker in my kitchen which would also play the sound from the TV.  Is that possible?  In the app I don't see how to add another speaker to my existing room.  Or do I make a new room and somehow group it with the TV Room set?  Just want to make sure it's possible before I buy another One SL.  Thanks!

Does anybody recommend a decent HDMI switch that can pass Dolby Atmos through to the ARC.  I have a bluray player that converts DTS to Dolby Digital and ideally would want HDMI cable from that to run into ARC along with a second one from TV (for my Atmos and DD5.1 sources) That way I don't need to keep manually swapping Arc HDMI input everytime I watch a DTS movie Thanks in advance

My problem When I try to increase the volume on my Sonos system, it will go up temporarily and then - after a delay of a second or two - automatically lower to a relatively quiet level. If I try to increase the volume again, it does the same thing. Rinse. Repeat.My setupI have a Beam connected via wi-fi to two Ones. They’re all sitting relatively close to one another on my mantle (each of the Ones is maybe a foot and a half away from the Beam).The Beam is attached to my roughly five-year-old Vizio television via HDMI ARC (not using the optical adapter). I have a Google Chromecast connected to the TV via another HDMI port, and the Chromecast is also connected to my wi-fi network. The TV itself is not connected to the internet via wi-fi or ethernet.Further contextThe problem happens when I try to increase the volume on videos playing through the connected Chromecast/TV (Netflix/YouTube/Amazon Video/etc.) as well as on music played through the Sonos system directly using the Spotify app.T

Hello, i bought a sonos surround System with sonos arc, 2 sonos One sl and sonos sub 3rd gen. But i have a projector bene w2700 Is It possible to connect the 2 device and male them work properly with surround?I tried to do so Yesterday but sonos app was giving me problems about CEC options or something likes that.

Equipment Playbar, Subwoofer, 2x Play:1 connected to Panasonic TV 55FZ800 - All configured correctly and working. TV speakers disabled. Sonos S1 controller (due to old AMP and Play 5 in system). My issue is with the intermittent operation of rear speakers when watching sport highlights on TV.When there is studio chat this plays from Playbar only but when the chat continues and they shows some game highlight, the rear speakers kick into life and play both studio commentary and (artificial) crowd noise from the game. Does anyone else experience this and find it annoying? Is there a solution to it? Thanks in advance all for your help. Merry Christmas

We had the Playbar, Sub and Move all setup nicely, then one day nothing worked.I’ve tried literally everything to get the system to work :(IOS app:!Update problemthere was a problem during the update of your Sonos system.Select ‘Try again’ to repeat the update.Doesn’t work. Error 1101– Followed ALL steps, several times over.– Ethernet AND wifi connected, same issue. Mac OSX app:Same issue as above.  Wifi and Ethernet are working sweet, 3-400mb/s on Wifi and 900mb+ on ethernet. No idea what to do, getting ready to throw it all in the trash :(

First-time Sonos purchaser here. I am buying my first home that is coming with four previously installed third party in-ceiling speakers (FL, BL, FR, BR - the setup is essentially the same as what was discussed here). I am interested in purchasing a Beam/Arc and an Amp to power the four in-ceiling speakers.Goal: I want to be able to use all four speakers and the Beam/Arc to play sound from my TV (HDMI Arc compatible) and to play Spotify from my iPhone through the wifi. TV(s) is mostly used for streaming sports/movie through web browser on either Samsung TV itself or through Xbox One, have access to Netflix, Amazon, and other streaming services (I don’t know if streaming through web browser as opposed to a streaming app, or from an Xbox One as opposed to the TV itself effects surround sound capabilities). I have never had true surround sound before, so as of now I prefer volume over surround. The previous owner has also left behind a Polk Audio sub (not sure what size, how old it is, or

I just purchased a new home and two of the rooms included hardwired ceiling mounted surround speakers.  Both speaker sets are of decent quality albeit slightly dated.  One room has a Definitive Technology Procinema 600 system which includes a powered sub, a passive center speaker, and four ceiling mounted passive surround speakers.  Impedance is 8 ohms.  The other room has a Bose Acoustimass 10 system.  That speaker set is a similar setup as the other room except every speaker including the subwoofer is passive.  I do not have power amps or receivers for either room.  I have been using the Sonos ecosystem in my prior home with multiple Sonos One speakers throughout and a Sonos Connect that was hooked up to a powered soundbar and used for phono line-in. I would like these rooms connected to my Sonos ecosystem and it seems to make sense to use these existing speakers rather than replacing them with new speakers considering wiring is already run through the walls and ceiling to the surrou

I just recently got my Arc SL from Costco and a set of One SLs for surrounds.  I (temporarily) relocated my Sub from another room and connected them all together.  Everything sounds great and I’m very happy so far.  Last night we were listening to some music and the bass seemed a bit underwhelming, which is not the norm for the powerhouse that is the Sub.  I hadn’t changed any of my settings since I added the surrounds this past weekend, so I was wondering what was up.  I went into the settings and started trying to increase the bass and sub levels to see if that helped, but it didn’t really.  Just made it “louder” without making it as “present” as I felt it should.  The One’s were sounding a bit too loud for music, so I went to turn them down and while I was in there I flipped them from Ambient to Full and then my bass was back!  The sub came alive again. So my question - is this normal?  When I had the Sub upstairs with my Playbar and a set of Play:1s, I never experienced this lack o

I have a 2020 LG CX series, and when I connect the Sonos Arc it does not appear to recognize it as dolby atmos compatible. When I select the TV internal speakers for the sound ouput the dolby vision/dolby atmos logo appears. When I switch to the hdmi e-arc input (sonos arc) it only displays dolby vision. I dont understand why it is not registering the dolby atmos with my sonos arc.  

I have a Beam with a Sub and 2x Ones.  It is fed by a 2017 TV with ARC but not eARC.  I sometimes feed in my laptop via a Creative Soundblaster card which outputs 5.1 via optical.  I know I would not get Atmos via these feeds if I swapped out the Beam for a Sonos Arc but was wondering what the Arc would output given these 5.1 inputs.  Would I get standard 5.1 (although I’m assuming the quality would improve given the bigger speaker) or would the Arc do something clever and enhance the sound further? 

Anyone got any tips on how to pair Arc with a Samsung TV?  I’m using the ARC HDMI port and have turned on Anynet + on the TV setup but still no joy.  The ARC is working fine with Alexa for streaming music but not working with the TV.

Hi, is there any possibility of how to test Dolby Atmos without TV? I have Samsung TV (2018) with Arc only and cannot play Dobly Atmos. However, I would really like to test the Dolby Atmos to hear the difference.Is there some service (Tidal perhaps) or some sound file or some other way of how to play some Dolby Atmos right from the Sonos S2 app (without TV)? Or must it be played from TV via HDM eARC? Thanks,Jakub

If I set up two Play:1 speakers as surround speakers to an Amp - can I then use Airplay 2 to play music over them? I think this is the case?My question is will the Amp always play music out of speakers hard-wired to it, when playing out of the surround speakers? Thanks