Question

sprrounds not producing any sound after disabling night mode on 5.1

  • 2 January 2021
  • 1 reply
  • 41 views

Hello.

This problem has happened twice now where when I turn off night mode and either watch TV or listen to music, the Sonos one and Sonos SL surround speakers won't make any noise at all.

They're on and recognised in the app, but no sound is produced, to fix the issue I have to disconnect them and re-add then to the system.

Anyone else experiencing this??

Is is a bug in the latest update?

Very irritating.

 

Cheers.

Lewis.


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1 reply

Userlevel 5
Badge +14

Hi @Lew_G1991.

Welcome, thank you for reaching out to Sonos Community since you already tried some troubleshooting steps let me try to assist you.

Probably do a network refresh, by unplugging all Sonos devices, then rebooting the router. When the router comes back up, plug back in the Sonos devices wait for 1-2 minutes, and test it again.

Let us know if it works. If you need help with any other information, please be sure to let us know.