Home theater

Hi everyone I have recently purchased a Sonos ARC (works perfect)I have since added a pair of Sonos SL speakers sync’d as a stereo pair and setup True sound with no problem.I can Stream music services with no problems at all, the problem is when I watch the TV and the Surround SL speakers keeps dipping in and out (skipping) which isn’t right.I’ve changed the WI-FI channels ( tried 1 & 11) as Sonos is set on 6 I have 4K HDMI lead connected to a OLED LG through the ARC port.ive tested my WI-FI strength and is a strong signali do also have a Sky router. any suggestions would be appreciated, thanks in advance👍

Hey folks, First time posting here. So I've set up my Sonos Arc via ARC to my LG C8. I've been getting Dolby Atmos just fine via my Apple TV 4K (thanks to my LG C8 being able to decode the Dolby Atmos signal into a lossy format for regular ARC), but when I started up my Xbox One X today and went over to the audio settings and changed it to HDMI: Bistream Out and then I choose Bistream format: Dolby Atmos for home theater, I get no sound, silence... When you initially choose that option, it makes you launch the Dolby Access app and then you can go to the product section to "setup" Dolby Atmos. I did that and it's turned on with the channel upmixer setting turned on as well. If I set it to Dolby Digital or stereo uncompressed, I get sound. Although sometimes, when I'm on Dolby Atmos and then switch to either one of those, I'll still get silence and will need to do a hard restart (hold down power button on console for 8 seconds). Wondering if anyone has found a way to get this to wor

While setting up my new Beam - 1st product purchase for me - the set up said that newer Beams would connect to 5G, but this one only connects to 2.4. I’m wondering if I should take this one back and get the implied “new product”.  I don’t want to start a new system with old hardware where there is already an upgraded version out. 

Playbar is installed for the TV with optical cable and TV´s own speakers are set off.Volume is controlled thru the Sony remote control, set up with Sonos.Playbar might change volume setting between the TV channels (also whatever streaming, Netflix etc. sources) or after restart.Volume might be very loud or you can´t hear nothing...To solve such issues, I found only way to push remote control volume down (step by step to zero) and then again higher reaching the requested volume level.This is really tiresome and I would be really thankful to find a way to solve the issues!

Are there any known issues with connectivity to Samsung QLED TVs? If yes, are they fixable?

Hi All, I have just bought the Arc, Sub and two One’s for the surrounds. I am trying to connect to a old TV (I am saving for a new one next year with eArc). The TV is a Pioneer PDP-LX508D, so was planning on using the optical out into the Arc.  However… it seems that: "The Pioneer PDP-508D only has the capability to send audio from it's own internal tuner over optical and is incapable of carrying audio over from any external sources" I don’t use any of the internal tuners - so there is no optical signal being sent from the TV for any of the inputs I use it for. :-( Any ideas on how to get this working (that does not involve me buying a new TV now!) Thanks. 

Hi,I have an odroid n2+ box with coreelec installed, and a sonos arc sound with the last update 12.2.When trying to play a movie the box crash. I tested the box directly to the tv sound and works.On the coreelec i have configured the audio output device:AML Augesound, HDMI ch PCM.My sonos arc is connected to my tv on the arc hdmi port.I do not know what to do more.PS: Also, i tried a nvidia shield and it works, on kodi. 

So I’m putting together a sonos surround… I have a pair of ones for my rear and a gen 3 sub. I’m going to buy the arc for my center/fronts. I was wondering if you could setup a surround without having to plug anything into the arc? Can it all work wireless?  Down the road if I had a projector would I need audio plugged in or could the Apple TV airplay to the surround? Any information would be helpful. 

Hello guysLet me explain my setupLg OLED 4K Sonos Arc connecred to the TV by HDMI eARCXBOX Series X by HDMI to TV. The consolé recognizes the 4K TV . I download the dolby app to bring abre to select Dolby Atmos as audio firmat using bitstreamI heard that XBOX was abre to convert on the fly DTS to Dolby Atmos. If I put a game or movie with DTS,  I can't hear anything . If I do the same in my PS5, I have no issues. I mean , I dont get Atmos , but Dolby surround.  How should I setup the audio outout in the consolé when the bluray or game has DTS ?

Hi alli can’t connect my one in app or my arc for the surround sound did work but last week they stopped and when setting up it comes up with facing front of your Sonos ones tap the image below that matches the speaker playing the chimedont understand anyone can help be great

Sonos Arc came in today morning!Connected to my Samsung 2019 Q70R 55" TV. Sounds great. But the only issue is that I am getting a Dolby Digital 5.1 in my "About my system" and no DD+. Does Dolby Digital 5.1 means its a lossy atmos?My TV does not have eARC just have ARC where I have connected. The Sound settings show the connection as "Receiver(HDMI)" on Expert Settings it tells "Dolby Digital".However, if I go to Netflix I am not getting Dolby Digital Plus anywhere. I am expecting it to get atleast DD+ in Sonos. Can someone help?

Hi guys, i just bought a Sony Bravia XBR49X950H. The TV is connected to SONOS AMP via HDMI ARC. The TV always switch back to external speakers (even if a choose by default the TV System, put Off Sync Bravia,) Lot of other issues like mine. I tried a lot of things, no success. If you have any idea, let me know ! Thx.

How to connect Beam to TV with digital audio out (coaxial). Thanks everyone.

I have a brand new Sonos Beam with 2 surrounds (One & One SL) all Ethernet wired to a network with wireless disabled on all 3 speakers.The sound from the TV source is constantly breaking up / stuttering momentarily which totally ruins the viewing experience. The beam is connected directly to the optical port of the Sky+HD Box using the optical / hdmi connector supplied with the beam. Optical out in the Sky Box is set to Dolby D. I am using the S2 Sonos app & have tried changing all available settings - audio compression etc. The problem still occurs if I remove the surrounds & just use the Beam. Please advise if there is a solution to this problem - I can submit diagnostics if it helps?Thanks. 

Dear allMy Sonos beam randomly mutes itself when I’m watching TV. It’s connected to a mesh network and is part of a 5.1 system (which all goes mute at these random points). I can see the light at the top of all devices go green (mute).  The sound can start up again if I increase the volume on the app or even if I use Alexa to increase the volume. I have tried to remove the Alexa app as I thought it may be related … but it isn’t.  Any advice welcome. I can run a diagnostic 

Hello all - I have a room with a 60” TV above a fireplace mantel.  From TV to back wall is 27’.  From center viewing position, right wall (windows) is 6’ to right.  There really is not left wall up to 7’ as it is an open concept that spills into a kitchen and hallway.  From 7’ to 15’ the left wall is 6’ to left.  The ceiling runs at a pitch from 7’ at the right to 15’ feet on the left - again from the viewing position.  Basically, it is a long room with a high pitched ceiling.  Adding a beam on the mantel (approximately 6’ from floor) made a big difference as compared to the TV speakers.  Adding two Ones along back wall and a Sub(3) was nice but really not as big an impact as I was hoping.  Downstairs, I have an 80” TV.  From TV to back wall is 12’ and from side wall to side wall is about 27’.  TV is situated on the right 13.5’ of the room.  Drop ceiling height is 12.5’.  I just installed an Arc with a Sub (3) and so far so good.  Should I relocate the larger Arc to the larger room and

Hello.  I will not be able to use the wall mount and am wondering the thread pattern and length of the two mounting screw holes on the Arc.

My set up is a Sony x900H (2020) with eArc sending audio to a Sonos system (Arc + 2 Play Ones + Sub).  It is running Android 9.When I stream a movie from Netflix that is designated as Atmos - the Sonos app S2 confirms Atmos in the big TV screen on the Sonos app and also in the System > About  My System > Sonos System info: Arc Sound In . When I stream from another source like Disney + the best I can get is Dolby Digital 5.1.  Nothing in Disney+ is marked anything other than 5.1.  Working with their support chat is a perfectly good way to waste an hour.  They blamed, Android, Sony and Sonos for their failure to provide Atmos content. When I stream a movie marked Atmos from a movie app using MX Player Pro as my media player, with the proper Atmos/TrueHD codec, the best I can get is 5.1 or Dolby Digital Plus 2.0. Any thoughts? Tips? Tricks? Magical incantations? to try would be appreciated. 

Hi, I have a playbar, sub, 2 play ones & a play 3. I seem to be getting a high pitched noise lately in the background that I have not had before. It seems to be coming from the playbar. I also seem to be having a problem with updating my speakers. Is there also a way to revert back to the S1 app since I have an old play5 speaker gen 1.My diagnostics number is: 1908760806  /Daniel 

Hi all,I already have an arc based 5.1 system using a connect:amp to power the rear surround speakers.  I’m wondering if there are any plans to provide external amp powered height or ceiling atmos speakers to create a true 5.1.2 system rather than using reflected sound from the arc to produce the additional .2 height effect.  

I was using a Denon receiver with left, center and right channel speakers but no surrounds. We didn’t want to run cables to the back of the room, so we replaced the Denon receiver with a Sonos Amp and added One SL’s for the rear channels. The phantom center channel the amp creates is OK, but I would like to add the actual center channel I have back in the mix. Is it possible to add it back if I add another Amp? Certainly not my ideal situation but we don’t want to do any work in the room now.Too bad Sonos doesn’t make a version for 3 speakers, I bet there are a lot of people who would like to do the same as I do.

 Hi, I have 1 sonos beam and 1 sonos one. I can control the volume of the sonos beam with the tv control but the sonos one does not work with the tv control. Any solution for this, thanks.

I have the Arc, two Gen3 Subs and 2 One SL's. I thought that when the Arc was joined with a Sub that the S2 app equalizer controlled bass and treble only for the Arc. I am confused, because when I increase bass via the eq I noticed that it boosts bass on the Subs. I thought thats what the Sub level on the S2 app was for. Or when I increase bass via the S2 app equalizer is it changing crossover settings to the Sub and making it seem like the Sub is being boosted? Sorry for rambling, it's just very confusing 

I read a few older posts that the One SLs can’t be set to Full On for TV….just for music.  I was hoping that Sonos had changed this setting by now.  Has anyone figured that out yet?  I have 2 brand new One SL’s that are about to be returned because of this lack of flexibility.  Our Beam is great but we sit far enough back from the TV that we often say, “what did they just say?”  Was hopeful that 2 One SL’s would have fixed this for us vs turning the Beam up so high that others complain in the rest of the house that the tv is too loud.  Please advise if there is a hack for this to set the SLs up as Full On for TV. Thx!!

Neither Samsung TV that I have is able to play the sound from the Samsung TV. I am plugged into the ARC. I have done diagnostics on the Samsung TV audio. Something between the samsung and the sonos keep switching the input to Receiver from TV Output.