Answered

Can’t get Atmos to work on Samsung TV

  • 4 January 2021
  • 2 replies
  • 622 views
P

I’ve been trying to fix this issue myself after searching here and other sites, to no avail. 
 

I was watching WW84 on the Samsung TV HBO Max app. It shows Atmos support but I can’t get the DD+ Option to become available. 
 

TV: Samsung QN82Q7DRAFXZA

Sonos ARC connect to TV via HDMI ARC port 

Anynet + is active 

Input Signal plus is active 

 

Is there something I am missing here? One thing I did notice is I can’t choose the audio input type when I am in the expert audio settings. 
 

Do I need a 2.1 HDMI? 
 

thanks for the help! 

icon

Best answer by GuitarSuperstar 4 January 2021, 20:39

View original
This topic has been closed for further comments. You can use the search bar to find a similar topic, or create a new one by clicking Create Topic at the top of the page.

2 replies

G
Userlevel 7

There is a good chance HBO Max doesn’t support Dolby Atmos audio on the Samsung TV’s native app.

Have you been able to get Atmos audio from any other apps on your TV?

"Receive with simplicity everything that happens to you." - Rashi
P

There is a good chance HBO Max doesn’t support Dolby Atmos audio on the Samsung TV’s native app.

Have you been able to get Atmos audio from any other apps on your TV?

I actually had not and just put something on Prime that worked. Thanks! 
 

Strange that it would say Atmos on the movie listing the but app doesn’t actually support it. 

Terms & ConditionsCookie settings