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Is this correct? I was just looking at my account to see what upgrade reductions I could get and then followed the sonos link to the shop (whilst still logged in to my account) and all the prices were in dollars not pounds.
It is time for Sonos to enter the sports arena in a big way. I offered a concept to Sonos a few weeks back about adding the function of an intercom/two-way communication system within the Sonos offerings; they responded with interest, excited interest. So here I am again, only this time we want to hit a walk-off home run for the entire Sonos family. I’m an inventor myself, so I love to think out of the box, and Sonos suggested I start here, involving everyone so we can cover this concept from all positions.My grandson plays baseball like many of our family members do. They added this thing, when the player approaches the plate: They call out their name and play a short theme song...super cool stuff. They use a suitcase size roll around speaker (Bluetooth), connected to a device that they can select the appropriate audio files, etc.Sonos...can anyone hear me on this?!Sonos designs a speaker, that snaps into this mobile device; this way when you are home, you can use the speaker elsewher
Old Sonos user, been through multiple generations of product.I thought Sonos went to hell when they rolled out their new app (and, they did...), but thankfully there are some third party apps out there that actually work, even if it’s a bit rude to have to pay a monthly subscription just to have a decent app for the speakers I already paid for.But today I needed to update the wifi settings on my system - new router, new SSID. I have updated about 40 IoT devices in about 2 hours. Why the hell did Sonos take an hour to update a small handful of speakers, and even then, I have to factory reset half my system.Absolute trash. Will never buy another Sonos product or recommend to anyone ever again.
As I understand it, once OSX no longer supports Intel apps, there will be no desktop app for Mac. The desktop app has persistent access to the queue regardless of what content is currently being played. The mobile app and the web player only have access to the queue if one is playing tracks from your music library. In the case of the mobile app, the queue icon isn’t even present. In the case of the web player, the icon is present but is greyed out/non-functional. I recognize that playing a local music library is probably only done by a minority of Sonos users but that community is not exactly zero either so if the desktop app is going to be discontinued, it would behoove Sonos to provide similar capabilities in one way or another. Given that the queue icon isn’t even presented in the mobile app, perhaps the simplest thing to do would be to fix it in the web player.Further, the desktop app allowed one to select multiple tracks for deletion from the queue with a single action. The
This might sound like a strange question, but I realized the other day that I almost never just sit and listen to music anymore.Most of the time my Sonos speakers are playing while I'm working, cooking, or cleaning. I can't remember the last time I put on an album, sat on the couch, and listened without doing anything else.Has anyone else noticed this? Or do you still make time for dedicated listening sessions?If you do, I'd love to know what kind of music pulls you in enough to put your phone down for an hour.
This is something I didn't expect.Before I upgraded my setup, I mostly listened to playlists in the background. Since getting my Sonos speakers, I've started going back to albums I hadn't listened to in years, and I'm noticing little details that I completely missed before.It's even changed the kind of music I put on. Some songs that never stood out with earbuds suddenly sound amazing through decent speakers.
I have not used internet radio stations that much. Recently though I have found some great radio stations. So I’ve added several to the Sonos Favorites-Stations list. I see there is an Edit option to be able to remove stations you no longer want. It would be nice to also have the lines that allow you to change the order of the stations. Does anyone in this community see any value in this idea?
I’ve had this problem for a while and it got fixed yesterday by a Sonos support rep. “Unable to add the music folder”, “Error 913”, “music files not available”, “username or password incorrect”, I’ve had them all and tried every solution I could find in the articles - multiple times. The short version of the fix that worked was that the support rep made a new folder on the Mac under “users” and copied all my music to it. Then he went to Sonos/ Manage Library Settings, clicked +, selected “Networked Folder and made the path “/users/”the new folder name” and it worked. I was stunned as I had no expectation this would solve the problem. I fully expect a new version or something will break this again in the future but for now I can play all the music on my hard drive in iTunes/Apple Music. Hope this helps somebody out there.
Well, it’s time for my yearly complaint about the “State of the Sonos”, but we are simply done this time around. Through all the problems over the last few years, our Sonos Arc and home theater have been fairly stable. Keep in mind that we no longer use the Fives and Ones that are spread throughout our home. They never work when summoned and we lost the drive to spend an hour troubleshooting them each time we wanted music. Those speakers have been collecting dust for at least two years. Yesterday, I turned on the TV and the Arc was not putting out sound. I have no idea what updated (TV/Sonos/whatever). I reset and rebuilt the TV. No change (one hour). I reset and rebuilt the Arc/sub/Ones (1.5 hours)...then everything worked again. Fine. This morning the Arc turns on with frequent audio dropouts. I check and there is another Sonos update available. I install it. The speakers work. Except….the surrounds “need attention” in the app. We are finished. I’ve unplugged the Arc from the TV and
Just had this message coming up and playback stops and then starts again with the next track …fault traced to mice damage having partially bitten through Ethernet cable between Sonos Boost and Linksys router. Removed cable so just using WiFi and problem solved.
HelloI just want to share a positive experience I recently had with Sonos Customer Support. In doing so I’m not trying to set expectations as each case has its own set of variables that have to be evaluated before a decision is made.Recently, one of my Roam 2’s purchased in July of 2024 failed. Needless to say, I was not a happy camper. Per instructions shown here I contacted Sonos Support and provided the required information (email address and serial number of the unit). I explained that the LED Battery Light at the base of the Roam 2 was flashing red.After trying all options to revive the Roam 2 it was determined that the speaker was defective. The Customer Service Representative informed me that unit was out of warranty. However, she volunteered to submit a request for a warranty extension. No expectations were set except to say that a decision would be forthcoming within 24 hours. I was given a case number and advised to call the next day.Upon calling I was informed that the warra
Has anyone had any bad expereince with refurbished items long term? I am thinking about buying a refurbished one but kind of worried about spending a lot of money on something that is potentially problematic or may become one after warranty is done. I know Sonos say that they have been tested extensively but wanted to see if someone had any bad experience or has it been generally positive across.
Just an FYI…Using the terms Immersive and Sound Stage to describe what you want in music in the same sentence is technically not a thing. Take a look at the differences as described below.
When using Apple Music service from the Sonos App, if crossfade its on, between the songs the volume increases very fast to like 100% for half a second. So for me Crossfade its unusable.Also I would love if the sonos app could have more features for the Apple Music service or if music could be played high quality from within the Apple Music app like in Spotify but I think thats on Apple’s behalf.
If you haven’t already started creating them, will you please create Sonos earbuds? I don’t like headphones and Bose is great and all, but I’d definitely purchase Sonos ear buds the day they are released. The sound quality is unmatched. Thanks.
CDs are making a comeback! We all know it. Will Sonos make a dedicated CD system like they did with their turntable? I’d buy this in a heartbeat. it would be awesome so have that feel of physical media with my Sonos setup, and be able to skip tracks etc. from any room ❤️. The R&D dept. can have this idea for free just build it!
Please stop the endless UI redesigns and pointless icon color changes (like switching between white and yellow for Night Mode/Speech Enhancement).Instead, focus on fixing core functionality. Right now, the volume slider box is completely broken — the touch target/hit-box is too small and it doesn't register immediately. It takes multiple attempts just to adjust the volume. This is a critical usability flaw for a premium system. Please fix the volume slider response.
I love my Sonos speakers - I have a Beam, a Mini Sub, 2 Play 5s, and 2 Era 100s. They sound GREAT. When they work. Enter the Sonos ecosystem… the poor coding, the terrible user experience, the shockingly bad UI. There is nothing more frustrating than a song that cuts out, except one where the speakers play intermittently. Because of this, I loathe Sonos as a company. I am appalled at the seeming hate that the Sonos product mangers, the software engineers, and the company management has for audiophiles; if not, please explain the volume slider that never starts at a synched volume and has to be manually adjusted, explain why SonosNet continually drops out while my WiFi does not but am yet unable to allow the Beam to talk to the Sub and Eras over WiFi? As of now, I no longer caution people who inquire of me if they should buy Sonos, I actively proselytize for anyone and everyone to please make better choices and buy some speakers with a functional ecosystem - again, the speakers sound g
Hi folksi’m a sonos amp and sub user for more than 1 year and i think i’m going to leave the community because i realize Sonos is not really aware of what’s going on about music loverslet’s get an examplesonos app for the sonos amp is the worst app i ever seen .Since their update , we just deal with a 2 eq band ( i remember we had to “beg” sonos to re install the pan left / right position on the app after the update) that is ridiculous in terms of music corrections .i think it’s not a professional way of working with music lovers who’ve invested in sonos products.so i ‘m about to leave and sell my sonos products and move to a more professional music streaming company, this joke has lasted too long folks.S.
This morning I received an email from Sonos indicating that I had purchased 2 amps. They had my correct name, credit card number, and email address but wrong home/billing address. I canceled my credit card and I think I was able to also cancel the purchase from Sonos. I had recently (2 days ago) used that card to purchase an Andrew Bird substack subscription. I know Andrew Bird has done some work for them. I would like to know how this happened. I never made the purchase.
I received two similar emails over the weekend: Hi there, We wanted to follow up about your recent visit to Sonos Support. We hope you got the help you needed. Here are some other guides you may like: Note that I have not contacted support in many years. This email seemed more like a marketing message, than an offer of help. Really, I don’t need these messages and I hope that each of my replies here will not generate one of these emails.
It’s interesting how a topic can be closed before a fix is made. I suppose because there was no activity the subject was not important enough which does make sense. Seems there aren’t that many in this community that listen to gapless orchestral music in Atmos. Trying to listen to Mason Bates: Anthology of Fantastic Zoology streamed from Apple Music in Spacial Audio. The bumps at louder track transitions is very irritating. Maybe this can’t be fixed. Would love to know.
Hi everyone! Some of you may have seen my post on Reddit yesterday, but I wanted to invite feedback from this group directly on the same topic. Here’s what I posted over there:For the last couple of months our engineers and designers have been working to improve usability of the app and I wanted to start a conversation here about what we’re up to, and invite your thoughts, long before any changes start showing up – even in our beta channel.As you know, all too well, over the past year we’ve spent a lot of time digging out from the obvious performance and reliability issues in the “new” app. We’ve made progress but of course that work continues. Recently though we’ve also been asking a different question: even when the app works, does using it make intuitive sense?To help validate our belief that we had real work to do here, we’ve been in customers’ homes watching them use Sonos. We’ve sat with people while they try to queue up music to a room down the hall. We’ve watched them search fo
It’s a Celebration 😂😂😂
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