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Question

change account

  • September 3, 2026
  • 6 replies
  • 20 views

The account was with the email of the manager who left the company. Just want to log in with the new account created with the email of the company. 

6 replies

Mr. T
  • September 3, 2026

Use the Transfer System Ownership option in the app to change the current registered email to the new email account created.


how can i find the Transfer System Ownership. could not find on the app


Mr. T
  • September 3, 2026

how can i find the Transfer System Ownership. could not find on the app

https://support.sonos.com/en-gb/article/transfer-your-sonos-system-to-a-new-account


I cannot use it as i cannot make an update of the sonos app on my iphone. 


Mr. T
  • September 3, 2026

What iPhone model and operating system are you using?


Airgetlam
  • September 3, 2026

And have you called Sonos Support to discuss it?