Fix & Optimize

I read quite a few posts about using multiple hdmi and the sonos arc, but I think my use case is a bit unique because of a very long hdmi run, so arc is not supported. I am looking to get multiple devices connected to my projector, but want to use a wireless sonos system as audio for all devices.  The HDMI run is quite long like I mentioned, so I cannot use eARC with the projector without having to have the converters to ethernet, so just wondering if anything makes what I am looking for possible:  We do not really need anything fancy in terms of surround, just literally trying to figure out how to use the arc for sound with all these devices far from the projector. Any help would be super appreciated. EDIT: I should mention that we do not currently have an AVR, I am not sure if any AVR would actually work for this use case or if there is something else we’d need to hook up like an hdmi splitter to a sonos connect?   Not really sure.  

We need to start a class action suit against Sonos for selling defective merchandise.

Yes, an other gripe as the Sonos Roam issues seem to be endless; This not only is related to Wifi, Even Bluetooth has instability issues, the music stops playing briefly every 5 to 20 minutes or so, sometimes sooner or sometimes later, but whatever it is, this is driving me nuts, enough to say that,  indeed, it’s a very unrreliable product. Please, I mean… Please, I’m supplicating you to stop telling me that it’s either a network problem or an issue with my phone: First of all, I bought this pricey speaker without expecting that I should have to  become a technician to use it properly and find out why it stops playing randomly or fails to play whenever I want to listen to music, I’m not a technissian to solve network problems, and you should consider it in these 10 months of exasperation that I’ve had with this speaker and no, a simple network reboot doesn’t make any difference, no idea why it keeps being recommended here in this forum as nothing seems to work.Second: as my title says,

Hey all,So right now I have a 65” inch TV connected to my Gen 1 Beam through Arc. It’s been great, sound’s amazing, especially the dialogues/spoken words can be heard clearly, which is the reason I got it.I have just bought an Audio Technica LP3XBT turntable which has bluetooth and RCA out connectivity options.Now I’m wondering how to make use of the Beam I have with perhaps adding pair of Era 100s to make this whole setup work in unison.Would my Beam Gen 1 seamlessly work if I add a pair of Era 100s? Also, would my turntable be able to make use of Beam + 2x Era 100 setup?Or what would be the best solution for this setup considering I don’t want to upgrade my Beam Gen 1 right now and want to keep the overall solution as much VFM as possible.  

The Roam has not worked properly since the first day. I be experienced every issue mentioned on this site.   So disappointing, this stuff is not cheap and it has ruined my opinion of the company. 

I have a macbook pro running the sonos desktop app. I’m connected to my network via a wired connection. I’m getting the message when i launch the app that it is unable to connect. is it not possible to control my system from the same network over a wired connection?

I've had no problems at all with bbc sounds for 2 years. I had to update my sonos move it in the week and when I say Alexa play BBC radio 2 it says ‘playing bbc radio 2’ but no sound then plays. I've done the whole settings thing on both the alexa app disabling the skill and waiting and i’ve removed bbc sounds from the sonos app. nothing works.  

I can't stream my music via Bluetooth or wifi. Google is now removed. The beam and arc are now officially walled gardens. Lame

Any idea why all my streaming services stopped working on all my Sonos products? I’ve deleted them, re-added them, re-authorized them… nothing…. I can’t play any music on my system and it’s been 3 weeks now

Need to set up different TV TO my Besm

I’m not sure I have the right vocabulary for this. I only have one Era speaker, not two.  So this isn’t a situation where one of a pair is cutting out. This is my sole speaker in the room seems to be playing only one side of stereo (either left or right).I’m listening to Revolver on a new Victrola Stream turntable as I write this and “She Said, She Said” sounds totally different (kind of cool actually). Does anyone know how to fix this short of buying another speaker?

To make use of smart home functionality and compatibility Google Cast support would be great. Does Sonos have plans to add support for Google Cast?

This feature request is for user-variable level control for the ARC speech enhancement effect.My TV audio setup is currently ARC+2xONE SL+Sub(gen 3).I’ve tuned and enabled TruePlayWith speech enhancement off, I find the speech level is a bit buried in the rest of the audio. I tried speech enhancement and it works great, but it feels like it’s about twice as much as I need. The speech is very intelligible, but is too emphasized (along with some other sounds) for my needs and comfort.So, I propose that the Speech enhancement level be adjustable, similar to treble and bass controls (but with only positive range of adjustment).Thanks 

i checked the charging base, should there be a voltage on the pins?  i my DVM does not see a dc or AC voltage.  

Hi, I have 2 x Play 5’s and a sub. If i try and turn the volume up or down quickly on either of the play 5’s, the sound goes off and you have to turn it back up really slowly or it goes off again. System is up to date, I've unplugged them and the router countless times and it still happens. It does it 75% of the time so is getting frustrating. Any ideas?  Cheers

I have an older plasma tv with no hdmi arc. I am using optical and was curious if there is any way around this?

I have tried adding BBC Sounds to my services, but Sonos tell me it is unable to connect. I get as far as linking my BBC account and it tells me to go back to Sonos to see the addition, but when I return to Sonos it says it was unsuccessful and gives no explanation or advice on how to resolve. Please can anyone help? I am desperate! Using S1 

Have many people had their amps forced  software upgrade and the system is no useable? Tech support is great until they realize it fruitless. after 7 hours my perfectly good working amps are useless and the company offers discount for new ones at 500.00 a piece.  Has anyone ever been able to get something like that working again?  Having a hard time buying more of these when this could happen to any of their products. Needless to say I am not very pleased.    

Would a mains conditioner with surge protection help the performance of the Sonos Arc? And would it provide additional protection? I have a Tacima CS947 that I’m considering using with my system but I want to know if there’s any advice from Sonos for something like this. Is it preferable plugging straight to the power socket on the wall or is a mains conditioner better?

Hi, Before update I would like to know if there are any known issues with the 15.5 update. Thanks!

Hi all,After selling off all of my Sonos speakers (Four 5’s, a bunch of 1’s, and a few IKEA bookshelf speakers) several years ago Ive decided to jump back on into the fold with a new Home theatre setup.  Just recently purchased an Arc, Sub, and Move and have been very happy with the sound quality.  I’ve been having a far better experience this go around than I did several years ago.  I am having one issue though that I can’t figure out… l have an Apple TV 4K (Latest Model) connected to a 2022 Samsung Frame TV of which I have the Arc connected to with paired Sub.  All are connected correctly.  Arc is connected to the earc port while Apple TV to another HDMI and with high bandwidth cables etc…. Also, I do have Input signal plus turned on for all inputs on the TV. The issue I’ve been having is that when watching video content the picture freezes intermittently for a very brief period.  Probably a half a second or so.  Maybe even less.  Audio is fine and sounds great stays in sync and keep

My Amp has lost power. Called support and they told me to hold down button at back and plug in. This worked the first time last week but doesn’t work this time and support now offline. Don’t really understand why this now keeps happening? Everything else plugged into same extension lead fine. Changed amp in plug no luck. V confused and disappointed! Particularly by lack of Sonos support

Upon attempting to open Sonos, my MacBook Air cannot find my Sonos system (sub, 2 x Play 1, soundbar in family room and 1 x play 3 in bedroom). When I try to update to update the controller, the message is that I am not authorised to make changes. I have owned this system for 10 years and this issue has never arisen before. I recently updated my MacBook Air to Ventura 13.4.1. The Sonos help bot is not helpful at all. Has anyone else had any similar problems? Any hints?

Hvordan kan jeg slippe af med TuneIn, der begynder når jeg tænder min Sonos Play.1 for at høre radioavis?

I  have a Sonos Boost powering my normal Sonos speaker set up.  However, for a party,  I want to set up a Sonos speaker in the garden outside the range of the Boost.I already have a powerful wifi range extender delivering a strong wifi signal to the whole garden.Can I have the in house speakers being fed from the Boost concurrent with the garden speaker being fed from the WiFi range extender?