Controllers and Music services

Changed Internet provider to fibre optic and now having alot of trouble with sonos. Router is giving out 6ghz, or atleast 5.2 ghz, so after some research it looks like my sonos play 5 is not going to be able to connect via WiFi as it only connects to 2.4 ghz (if I've done my research properly). Is there a way to change my router to 2.4ghz so I can use my sonos again? I'm using an ethernet cable but obviously not ideal unplugging from the PC. 

Begin Tuning button doesn’t activate the true play tuning process's

Since I updated my iPhone to the latest app I can no long see my system or any of my devices. I have tried rebooting all of the devices but this makes no difference. Luckily I have not updated the app on my ipad so I can still use this to get by.Can someone please help me fix the issue I have with the app on my iPhone.

Je ne peux à nouveau plus accéder à mes radio du groupe radio France.Serve assistance téléphone totalement inaccessible. Moderator edit:Google Translate- I can no longer access my radios from the France radio group again.Serve telephone assistance completely inaccessible.

The Last.fm service is completely missing from the new Sonos app and it doesn't seem that it is possible to update it. When checking the service status site it also appears that Last.fm is missing from it. Does this mean that this is the end of Last.fm on Sonos?

I’ve recently done an update..in the about your system section the playbar,both play 1’s and sub are showing but the signal boost isn’t?..it used to show before..any suggestions?..

I’ve eventually got my old phone to install the app (iPhone 14 won't) but when I link my speakers in different rooms there is a lag, sometimes I get I can not connect.  I have even had speakers playing but as they are not showing in the app as connected I cannot control volume by app.  And trying to change music and pick a different playlist seems a lottery.  Even replaying a song seems to cause the system to go into melt down and speakers disconnect.  Anyone else experiencing these issues?

New App will not browse to my library folders and play or que up the contents of a folder. Since the new app, it will only que ONE SONG at a time?! Please help. 

1. I am trying to make the alarm sound simultaneously on all devices, but it doesn't work. I select the 'grouped rooms' option, but the selection is never saved.2. I enter the My Turner radio service, select a station, try to save it to my favorites, but it is never saved3. I try to start a radio station by selecting it from the recents, but it gives an error. However, if I start it by entering the specific radio service, it works. Worst app update ever!!!

The desktop controller literally cut off the music I was playing to force an update. Update hangs on “getting started” for 20 minutes.Now I can’t listen to anything.#firepatrickspence

Habe die neue App installiert. Applemusic ist als Dienst eingerichtet. Kann aber keine Lieder darüber abspielen hat jemand eine Idee?  Moderator Edit - Translation by Google:I installed the new app. Applemusic is set up as a service. But can't play songs on itDoes somebody has any idea?

Since New application release had bien déployés on my android, - my music library has disappeared. Or playlist management IS out or order - i can't édit home page- On PC, old version is still ok. Support is unavailable since a week.I would like to know when these issues will be fox ? Or if/how we Can downgrade this non ergonomic version?

I cant add new Sonos Move 2. I understand that it is due to the new app version. So I found and installed the older one. But when I started to install - it is asking me to install the new update. And I cant switch it off. Can you help? … Android. 

Using Deezer, how do I get “Top Songs” of a specific band to play song after song, move down the list?

How can I get the old App back. Upgraded to new app and now my speakers won't work at either system.  Today will be my 4th call to support in a week.  

Please, escalate this to the company. Since las app updtae the sync is the worst ever. Spotify hardly is able to reproduce any song at all. I got 5 of the older sonos speakers.

Since the new app installation when I open Sonos on my android phone it takes about 2 mins to start. Then it often tells me a software update is required, so I click on get updates but it can't find updates etc etc.  My partner also has an android phone which is not getting this issue. Anybody got a clue?

My Sonos system was connected to my tv when I updated the new Sonos app.  Now I cannot clear it from tv to audio, so only have access to Sonos Radio offerings, with my saved audio library unavailable!.  Before It automatically changed from tv to audio after about 10 minutes, or I could force the change.

I have tried to chat; tried to call and attempted to scream out the window. The new SONOS controller app update has ruined my listening pleasure. It took years to fine tune, a lot of money, and once the system was to my liking, there was no reliable way to control it.  You would think a FREE component would work. Anyone else???

I uploaded the new SONOS app on my IOS mobile for my Play-1 system (2 paired in stereo mode).If it is possible to find back my favorites albums in the Qobuz streaming links, it is impossible to find back my personal playlists. How can I have them under the Qobuz button ?Thanks,

My sonos connect amp works perfectly with my record deck but it will not pair/connect with any of the rest of my sonos units all it keeps saying is “unable to connect Try again later

I have just upgraded the app on my iPhone. I am now getting a message when selecting the line-in from your sources and then selecting a device  ‘unable to connect-please try again later’. My Wi-Fi signal to all my devises is showing as strong! Why can’t I get a connection? Many thanks 

Can we have the old version back, this update is worse than anything I have ever experienced. How did it get through any QA process?

Vanmorgen de nieuwste update gedaan maar nu kan ik in de app geen speakers toevoegen.router al opnieuw opgestart, boost van de stroom gehad,stekkers 1 min eruit en weer erin. App opnieuw geïnstalleerd. Niets helpt. Wie heeft de gouden tip?  Moderator edit:Google Translate- I did the latest update this morning, but now I cannot add speakers in the app.already restarted the router, had a power boost,plugs out for 1 minute and then back in. App reinstalled. Nothing helps. who has the golden tip?

bonjour !il m'a semblé voir passer une alerte sur mon appli m'indiquant qu'avec la mise à jour sonos à venir ma bibliothèque allait être désactivée car obsolète. mais je n'ai pas pris le temps de lire et je ne vois plus rien...cela vous parle t il ?ma bibliothèque est sur PC en windows 11 familyMerci d’avance pour votre aide…William Moderator Edit: Added translation by Google Translate- Good morning !I thought I saw an alert on my app telling me that with the upcoming Sonos update my library was going to be deactivated because it was obsolete. but I didn't take the time to read and I don't see anything anymore...Does this speak to you?