- [redacted]
- [redacted]
- A new Sonos controller
Actually some people do want more of 1 or 2 but nobody wanted Sonos to “fix” the perfectly fine controller app. What a debacle but the pompous hubris of CEO Spence (uh I guess we should have communicated the roadmap) and CPO Bouvat-Merlin (took courage to launch a new UI) is insane. You guys don’t get it. After hustling us thru the S2 upgrade to now punk us all on this new controller so you can get the headphones shipped is a humiliating kick in the crotch to your loyal user base including this one of 20+ years. Too many FUBARS to list so I’ll just leave it at this - will no longer buy Sonos.
Moderator Note: Modified in accordance with the Community Code of Conduct.