Controllers and Music services

Guys on the new s2 app I can’t gain access to my Music folder. Doesn’t even seem to have an option to add. Can anyone advise. 

Since the update Im no longer able to select all numbers in my NAS folder to play via sonos. Can only play one number and the select the next. Is there a solution for this?

All of the sudden my library and the ability to handle music libraries vanished.  

Is the alarm system coming back 

Hate the new improved app?  Where the fygk is the EQ? TRY Easy EQ for Sonos (Google Playstore) 

I have noticed that if I pin my Amazon Music Unlimited albums library it doesn’t show up on the Home Screen as it does in Apple Music.i have also noticed that if you tag any libraries in Apple Music only the first 100 items appear in the list accessed from the Home Screen whereas I have over 200 albums for instance in my library.Has anyone else noticed the above on their system and has any body for any ideas on how to fix these gremlins?

Like many others, there are so many issues since the new app update. Along with lack of alarm control, I’m having major issues finding Move 2 on the app, before even when powered off you could see it as part of your system and could ‘wake it up’ - no more! It no longer appears and when switched on manually, trying to select any music service it constantly shows an error message to say it failed and try again. The only way for it to work is to group it with another speaker, select the music service and try about 10 times to ungroup as I want only the Move 2 to play. Also, playback stops constantly after about 5 minutes when playing from Spotify.So many more issues but this is the latest annoying one! 

Fully connected last week , now showing as a live speaker , when I try to connect, error message shows unable to connect try later ?

I need help to connect my speakers to the app. The link provided does not take me to any help since the upgraded app. I see that many others have experienced problems too. 

I have purchased 2 Sonos speakers one and 1 Sonos mini sub to create a stereo system . After first setup I noticed that the true play function was not working so after some efforts i decided to delete the system, reset all speakers everything and make setup again from the beginning.Now I cannot pair / add any of the speakers as after the first steps and after adding the router pass it indicates that the Sonos has to update . Update begins and after a while I get an error message that update has failed and the speaker I not added . So now I cannot use any of my products at all . Please provide support . Thanks

Système Sonos Connect introuvable sur réseau depuis la mise à jour de l’application Sonos malgré le redémarrage du boîtier Sonos Connect et de la Livebox. Moderator edit:Google Translate-Sonos Connect system not found on network since updating the Sonos application despite restarting the Sonos Connect box and Livebox. 

All, Today I’ll be putting in my request for a refund in full for all of my many Sonos devices due to them removing functionality in their latest version (can’t call it an upgrade can we?) of their iOS app.A little known or used part of EU law covers this use case and I’m that frustrated that they could be so incompetent and/or arrogant  to remove so much key functionality in a new version of the app without prior warning and not providing any mechanism to revert  Like many I use Sonos extensively for alarms (primary use case to be honest as there are better smart audio solutions for use cases where listening is the primary use case) … how they could begin to consider it was ok to remove this feature is beyond comprehension. FYI - I used the same EU rule to successfully force Google to refund my Nest Camera’s because they removed the ability to allow me to turn on/off the recording light (alerting people they were being recorded).   Blended hardware / software companies need to underst

Having issues grouping speakers since the upgrade.  Get a “unable to connect please try later” message.just wondering if this is part of new update and a bug as this is happening on an old playbar?   (But it is sometimes happening on a couple of moves too)

Just a heads-up to those who may be upgrading to the new iOS app, there is an issue where the URLs we have put in via “TuneIn” on the older MacOS controller are not being propagated to the iOS app.   I talked with support, they are aware of it and will be fixing it in the near future.I presume they will make sure that is not an issue prior to releasing the update to MacOS.In the new iOS app, “TuneIn” appears to be a paid service now.  So I’m not sure how they’re going to mix all of this up.    In my case, I subscribe to another service (for years) that uses URLs to play their mixes and I really use a lot of their stuff, so I am anxious to have this fixed up. 

when I try to down the updates it will not finish the download, 

Well, what a disaster. Here is another long-time Sonos user utterly baffled as to why this app upgrade was released. I would appreciate answers to a few simple questions.I have a large (approx 2000) library of CDs held on a usb drive, connected to my router.The new app finds the library, but there is no album art. Why?If I search for an artist, it brings back options for Spotify, Mixcloud, etc etc, but not my CD library. Why?My playlists (some of which have hundreds of tracks) appear in the Sonos favourites section, but if I click on them, there is no track listing. Why? Once they are playing, I can click on a button which shows the track listing, but how do I edit the playlist?If I go into my library and drill down to a song, the option to add it to a playlist has gone. How do I do it? In fact, how do I create a new playlist???!!!How do I tell Sonos to re-index the library when I add another CD? In the old app I set it to re-index every morning at 3am. Is that still happening?All of t

With the old app you selected the “room”, and then and music added would go there? With the new app I can pull up a overlay that says “Your System”. Then in there I can select different rooms and press “Apply”. But that doesn’t seem to stick all the time. 

In the old app I could set up Sonos to play through the songs in my library randomly. In the new Sonos app when I select a song only that song goes into the queue, whereas in the old app all the songs in the library went into the queue. Will this feature be available at some point? This capability is one reason I invested in a Sonos system

I am VERY UPSET over this new app and update . Why change something that was working just fine ?  .  1 speaker out of 7 is working .  So much money invested on a system that WONT WORK .  I’m pissed 

My weekday alarm is set to a news channel. How do I setup my weekend alarm to music? I was able to do this before the app update. 😡

The response from Sonos to the outcry from (previously) loyal fans following the debacle of the latest (May 2024) app update is not only inadequate, it is poorly written and pays no regard to the investment we have made over he the past decade to what had been a quality-driven product. Like others, I will be divesting and re-investing in better products and better management. Despite my efforts to replace the immensely flawed recent app with the last functioning app (16.1) AND setting options to NOT auto-update, every 24hrs or so the app is replaced with the new immensely problematic version. I've been a loyal customer, investing MANY thousands of dollars in multiple systems... Lacking any reasonable response from. SONOS to another obvious issue, I'm cutting chords.

Hi,  After new app changes, changing between line-in to spotify streaming is slow and sometimes won't work without an app restart.Has anyone else experienced this?  Thank Adam

Cannot use Sonos one and roam to play same music, podcast sessions simultaneouslyWhat happens is if you pick some musical c from say Spotify it will play on one and your u can choose the same music for the the other but of course they are not synced .I won’t be buying any Sonos products again as the app is rubbish

yesterday coinciding with alerts to upgrade to 80 apps, my Sonos system will not connect to my NAS library.   “access to//RT-N66R/iTunes denied”library is hanging off an Asus router USB/SAMBA using SMBv1, which some threads are saying is now not supported.before I go out and buy a new damn router to fix this, can Sonos clarify that this DID recently/suddenly change (with no warning)?thanks 

Seems like all the good stuff is broken. Alarms gone, seamlessly connecting to multiple home, my 14000 song nas archive unusable.  Was this latest update released by accident? Can you please take it back?