Controllers and Music services

I’ve waited since the beginning of May for this to be sorted.  Is it just a problem that is peculiar to me?I have used Sonos for many years and had only a few problems (all sorted) before May.I rarely stream from Radio etc but e.g. Radio Paradise works fine.What still does not work is accessing the music on my PC via the app (Android).  Again I had few problems before May.I constantly get “Sign in as the System Owner” even when I have done so.My computer frequently disappears from Music Source (Windows Media PC).  When I add it again I still can’t play music from the app.So if anyone PLEASE can help me I would be most grateful.  Is this a problem with my set-up (I reiterate it worked fine pre-May) or have Sonos not yet sorted it.Thanks in advance for any help 

iTunes. Come on  where is it. I bought these speakers to enjoy music in my life.. come on Sonos…

Fix the app, this is stupid

 With either Apple Music or Amazon Music Unlimited I do not get perfect gapless playback.  I say not perfect because there is not an actual gap instead there is something I would define as a “bump in the road”.  Although this happens at every track change it is most apparent when the track change is during a loud passage. Looks like I can’t attach a video to demonstrate the issue.  So if someone with the system Arc-Sub-ERA 300s could try the above example and report back I would love to hear what you hear. Try this link though.https://photos.onedrive.com/share/F9ECAB971E7E522D!1647?cid=F9ECAB971E7E522D&resId=F9ECAB971E7E522D!1647&authkey=!AOzf9ZCR57vHnbI&ithint=video&e=XTvtSS 

 This is the context menu when I hold down on an Amazon Music playlist.  Why would this be?  After trying it a few times it finally showed the expected menu options. 

Hi,Can we change that ?I’d like my app to connect automatically to the room I was connected the last time not the one that is alphabetically at the top of my Rooms (I don’t want rename my rooms for other automations apps reasons) I have three rooms :Bain (Bath in French)Chambre (Bedroom in French)HomecinémaIs that a bug or a functionality that should be implemented?Thanks 

What the he'll is going on fixing it already!

Where ???? 

Hello,Is there a way to install back the “old” version of the Android app ? Since the “major” update, the Radioplayer in not working anymore. I’m lucky that on my PC, I still have the old version with a working Radioplayer, otherwise I couldn’t listen anymore my radios

As a LONG time Sonos Dealer and a Luxury Residential Systems Integrator, I never even ONCE considered ANY Sonos competitors as a legitimate alternative, for myself, or for ALL my clients. Since the new app update this May, I’ve now been considering specifying ANYTHING BUT Sonos for all my ongoing projects. Any integrators out there with great feedback for Yamaha’s Musicast or Harmon’s Denon Heos? Is Bose even poised to strike with Sonos’s recent MASSIVE BLUNDER?

I have a playlst on Amazon Music which has 538 aongs. The playlist works through the Amazon Music app but when playing through Sonos it does not play the last 38. I am aware Amazon used to have a limit of 500 songs but this is now set at 2,500, can the Sonos app not handle this yet?

When is Sonos going to fix the mess it has created with its latest app update? The inventory of its shortcomings likely outrun the space provided here, but a couple of key cockups are:•it cannot find any of the playlists I trusted it to store for me over the past five years;•it offers no way to create new playlists;•it offers no way to save queues to make new playlists, although at this point the thought of investing time to create a new playlist that likely will be lost is too frustrating to contemplate.So far customer service to deal with the app ineptitude has amounted to promises of patchwork fixes somewhere in the future. What are we to do in the meantime? Hope that the same team responsible for the original mess will come up with a solution? That is extremely unlikely. The best gauge of future actions is past actions.Also extremely unlikely: continued use of Sonos equipment or its system. 

Sonos invitation  

At my previous home I had all Sonos Connects and spent years building a large playlist.  We bought a new house, but set it up with all new Sonos Amps, etc.  I brought a few of the Sonos Connects from the old home, but I’m scared to hook it up to my new system because I fear it will reinitialize and erase everything on the Connect.  What’s the best way to get my playlist off of the old Connect and onto my new system?

Dear Sonos, may I suggest you relaunch the s2 app immediately to allow us users to enjoy the Sonos systems we have all invested in. Currently the updated Sonos app is so bad & non user friendly it should have never been launched to market 🤷‍♂️

Why does the new Sonos app suck?  Let us know your thoughts!  - unofficial marketing survey.  Go!

My one saving grace in all this was that at least I could still index from the desktop app (as the subject).Now I’m getting the error message that says the path has changed or the device is no longer powered up, neither of which is true. I realize this is not uncommon in the last few months, but I’m not as savvy as I would like to be. Everything is updated, heaven help me. File sharing, and so forth is still on. No permissions have suddenly changed.I’m reluctant to do anything too big before consulting people who know more than I do. Right now, not being able to index. My most recently added files isn’t the worst thing that could be happening, as we know from the last three months. I don’t wanna reduce the functionality I have by acting rashly. But my collection is on going so I would like it to be updated as often possible. I would appreciate any suggestions for how I might get myself back on track here. Thanks in advance. 

With the latest app update it seems like I can’t load playlist longer than 100 songs from AMZN playlists.  I tried with the desktop app and it worked fine.  Tried same playlist via the iphone app and it loads only 100 songs.  I know this was an issue about a year ago, but it seemed to be working fine until recently and I’m guessing it is the new app update.

What changed in today’s release that seems to start causing this again? Just updated the Android app to today’s 22 Jul 2024 version (mine shows 80.05.06-release+20240717.cbccdb2) and the Recently Played and Sonos Favorites section again lose content after 10 seconds from starting the app and home screen being finished loading and just display grey placeholders.     I have TuneIn stations in the favorites. In the previous app release the same happened but when I added TuneIn (New) service those sections started working ok and no longer lost content. But now the same error situation happens again and that same isn’t helping. I’ve tried but not helping:rebooting router rebooting 4 x One + Port rebooting phone re-authorizing TuneIn uninstalling Sonos app and re-installing removing TuneIn and adding it back resetting the app How do I fix this without buying a new router?iPad app correctly displays and keeps the content.Edit: as I earlier mentioned in another thread, the Android log shows ag

I don’t want to pile on, as the negativity in many of the posts I’m seeing here doesn’t seem to be helping the situation.  I’m very disappointed that the new app seems to have broken everything that I use Sonos for and that my investment in your products is on the verge of obsolescence.I have nine Sonos/Symfonisk speakers around my house.  I have a very large music library (345 GB, ~60,000 tracks) which I host on a Plex instance running on a Synology NAS.  I don’t use streaming services at all.  Other members of my family do, but I’m interested in listening to the music in my own library.  I am a dinosaur.I saw the note that says that support for local libraries will be restored in mid-June.  It’s not clear to me whether that is the Sonos “Music Library” or if that applies to Plex.  The Sonos “Music Library” generally doesn’t work well for me, because my library is too big.  If Plex support isn’t going to be restored, then my Sonos speakers will become paperweights as far as I’m concer

BBC Sounds on new App - the fast forward (30 seconds) and rewind (15 seconds) controls are no longer available. The Repeat and Shuffle buttons are shown instead.Can you restore the forward/rewind controls please.New app….Old App with fast forward / rewind..  

I got the message below when I noticed an “Update Now” icon in my Win 10 Controller V 16.2 Has anybody out there installed this? The fact that it warns that “during the update all audio playback will be stopped” makes me very suspicious that it will actually do a firmware update as that’s the message you get when you do that.Call me paranoid but that’s the last thing I want to do as I am still happily running V16.2 firmware.Any comments/advice?

After years when my Sonos system (two pairs on Sonos 1 speakers, one Sonos soundable and 1 Sonos roam) worked fine playing music from the Apple Music service using any combination of controllers on my Mac, iPhone and iPad,  things have recently (last week or so) gone very wrong.Sometimes Sonos will fail entirely to play things from Apple Music saying that the connection to Apple Music has been lost, Sometimes it will start, but then part way through a track it will skip onto the next track and Sometimes it states it can play the track because it is encoded wrongly.All of this whilst I can easily play the relevant track directly in Apple Music (without using the Sonos speakers) showing that my network happily connects to Apple Music.it is also worth noting that all of my devices are connected via the home wifi and do not utilise any bluetooth or wired connections.On the basis ofd other discussions I’ve tried unplugging/reconecting and rebooting my entire network and reinstalling the con

Can I expect to ever see album art for my personal library. It was all there before the app update!

Has Apple ever explained why it has not made Apple Classical available on Sonos?  I would ask Apple, but it seems that Android users can't post to the Apple Forum.  I have read various "work arounds" suggested on this site, but either they are iOS specific or are more cumbersome than I want to deal with. If anyone feels like yelling at Apple for me, tell them that an unhappy user just signed up for Apple music, largely for the Classical app, but will cancel if he cannot use it with his Sonos Speakers.