27th September 2024. 
 

Please note: I do not work for or have any connection with Sonos, other than as an owner and user of some of their products. My answer above is  purely facetious. 

Unfortunately it appears the answer is 

Have you read the information CEO comments here, the information in the app update schedule here, seen the posts release notes here, or even the quarterly comments here?

The sonos system turned out to be a good-for-nothing piece of crap. I can't use it at all, they ask you for location to listen to music, it's a disaster. I will also stop using sonos, I will never buy it again. It's a shame what a piece of crap they turned it into it doesn't work in any way.