Controllers and Music services

Is it true that I cannot select multiple speakers for the alarm?I understand it can play to grouped rooms, but we don’t use static groups, so that is not an option.

I am wholly disgruntled at Sonos partnering with Brian Eno and making his Lighthouse station only available in HD. It is both thoughtless and greedy in my view (by both parties). How many fans of Brian Eno are able to afford new Sonos 2 equipment, further paying a monthly subscription to listen to his music? Do they expect those of us who have lots of Sonos 1 equipment to simply pay a fortune to upgrade? And what about those who cannot afford Sonos equipment in the first place?Sonos should insist on providing alternate listening options for use with any equipment in SD. Shame on Sonos and Eno alike.I don’t object to paying for music but I really am disgusted at the ivory tower mentality of this project (not to speak of the very deep pockets required to participate).Sonos previously had an unblemished record in my book and I have persuaded many people to purchase at least one speaker, sometimes more.I won’t be doing so after this disgracefu

If I buy this new subscription being offered can I play it on my IPhone when I am away from my house and no wifi?

I’m trying to figure out whether to rip lossless or not and wanted to do an a-b comparison of the same track recorded at different rates.  But I have to distinguish the tracks in some way.  I tried editing composer tag using Windows Medial Player and then rebuilt my Sonos library, but it still shows only Beethoven, not Beethovenb, the edit I had done.  So how to I distinguish two rips from the same track so I can play the different versions, either through editing tags or some other means?  Thank you. 

I changed my wifi password and was able to update 4 of 5 of my devices in the app. When I go to add the final speaker, it claims the app is out of date and will not let me progress. When I go to the app in Playstore it says it is up to date.  I am on version 13.2 Sonos OS S2 I have factory reset the speaker, I have uninstalled and reinstalled the app on both my phone and tablet. I have also restarted my phone and tablet.I found a similar issue from a post two years ago. Tried everything on that list and was unable to resolve this issue. 

I have several different groups set up on my Sonos system (multiple Sonos Ones).   In the Sonos App, I would like to be able to select which group to play and/or to switch between groups (e.g. sometimes I want to play music in the living room, but nowhere else.   In short, I’m simply trying to figure out how to play music in different rooms at different times thru the Sonos App.  I assumed I could just switch the group that was playing, but I cannot make that work.)   Can someone tell me how?Thanks

Recommendation for a dedicated Sonos remote: My favorite CR200 is dying, dead spots on screen and probably not worth  buying a used one. I want to find a device (small) to use as a dedicated remote, I play mostly from Amazon and do have a small favorite list, also play a lot from the SonosTube app.  Don’t have a smartphone I could use for this and don’t want to use my iPad pro as well (too big to carry around 12.9). Looking for maybe an Android based OS hopefully can use as a remote, what I don’t know is minimum version of android I would need. iPhone too expensive just to buy and use as a dedicated remote, recommended please.

Although pCloud storage can be accessed via an SMB connection to a local machine that has pCloud support installed, it would be useful to remove the necessity of having that extra machine. Would pCloud people have to provide such a piece? If so, would this automatically allow content to be scanned and available as part of the Music Library? I presume so, but just checking.

I see a number of people who ask basically the same question.  With the myriad of updates we’ve gotten, the dev team at Sonos can’t figure out how to add a sort option to the playlists?  This seems so plebian and basic, it’s difficult to understand why it still hasn’t been done.  Leads me to believe they give us this “community” and then pay zero attention to it.  Oh, and yesterday I tried to search within my playlist for a song and it went out into Apple Music and wasn’t even remotely what I wanted to do.  I wonder if anyone on the Sonos dev team actually uses the app?  

Any updates on bringing back the dates field to Stitcher podcasts? Removing the date field has made listening to podcasts un-usable to me. I’m really hoping this gets resolved. The date field was incredibly useful. 

Please add DatPiff.com mixtapes as a streaming service.

Sonos team-  I’ve seen countless threads in the community over the last year of how this Snooze feature does not work. It’s clear this is a big, and as a software engineer, I can tell you this is probably the simplest bug to fix.  I’m  sure you have other items in the backlog, but why has this simple feature not been addressed in over a year?!?! It’s clear the community wants it, and it’s clear this is a major value proposition of the Sonos One SL.  please reply to my post as you have not replied to anyone who is facing the same challenge. This is an awful user experience, and as a public company I expect that you address customer issues in a more customer centric way by READING THE COMMUNITY BLOG AND ACTING ON IT Thank you

Cannot connect my speakers because Sonos told me I’m in beta. 

Hello everybody !I come from France, so I'm sorry if I do some mistakes with my english^^I have a playbar (+ 2 play 1 + sub) connected on my LG TV (OLED GX) and I use the spotify app on this TV to listen music (I also use my phone with WiFi, but it is very pleasant to have a big screen)But when the sound come from a TV, the Playbar set the sound in 5.1 as for a movie, and it is very worse than WiFi for music.Does anyone have a solution to have music setting on my playbar when I use Spotify on my TV ?The only solution I've found is using spotify on my PC connected on my TV.… Thank you everybody :)Rémi

With the introduction of Dolby Atmos to Apple Music, will the Sonos app begin supporting Dolby Atmos and Lossless audio? 

Hi there, I used to be able to control Sonos on 5ghz, but now it seems impossible.I tried to toubleshoot myself and read other questions here, but none solved the issue.Can you help me please?This is my diagnostic #781152974.Thanx in advance.

Hello! Trying to connect to Spotify on my Sonos app, but the service simply doesn’t show up on the list of music services. There’s no errors, etc; out of the services offered to connect to, Spotify isn’t one of them.I’m currently in South Korea, where Spotify launched its services fairly recently (as of this year or so?); perhaps that may have something to do with it?If this question has been answered already, apologies; the problems I have been having are little different than the previous postings that I’ve found and did not seem to address the issue.

Hi,Testing Amazon HD vs Spotify.On the Amazon app when using Airplay, tapping the Ultra HD logo of a song confirms that it is playing 24-bit / 44.1 khz.  Still on the Amazon music app, when selecting my room (same Sonos speakers), the app shows that it cannot confirm the bit-rate. My question is: is it only the info that is not available thru Sonos or is there an audio quality advantage to use Airplay?Thanks Nicolas

I have a Sonos Play:1 that I am trying to connect to.It was previously connected via a Sonos Bridge but I understand that isn’t needed anymore. I have moved to another house with a new wifi network. I installed the Sonos S2 app on my phone (iOS) and my Windows laptop.But on neither apps can I find the Play:1 via Wifi or connected to the router.I also don’t have access to the System option in the iOS app and the Windows app just redirects me to the website which tells me to install the iOS app.So I’m kind of stuck. Is there somebody that can help me with this?

I am trying to login to the app from my iPhone but its unable to recognise the login details (they are 100% correct) I can login to Sonos fine if I use a web browser any ideas thanks

Since I’ve tried customer service with both Sonos and Sophos, I thought I’d put this out there for any suggestions/wisdom.Macbook Pro, running 10.13OS, Sonos 1 Desktop App and Sophos Home Premium 10.0.4 (and have had the same setup for some time with no issues).While the Sonos desktop app will show connection to the system when checking “connect to existing Sonos system”, it never gets past the main screen error message “Sorry, we can’t connect to Sonos”.  Mobile apps work fine (all on the same wi-fi network).Turning off Sophos does not change anything, but uninstalling it brings Sonos back (and reinstalling permits it for a day, then the issue returns).Obviously, these two aren’t playing nicely together - again, I’ve been trying to get help on both ends. Any thoughts appreciated. 

Does anyone have any idea why Sonos won’t update SMB?  It is literally 15 years out of date.  If you want to use local media files, are there any other options?  

Hi Sonos -I am increasingly frustrated by differences between the desktop app and the phone one.  I hugely prefer to use the desktop app - largely S1 because, as an early adopter I have at least ten Sonos products to control.  It’s also an age/vision/dexterity thing.  I have a large music library, about 35k tracks, and navigate using the Folders tab. BUT, it’s not available in the phone app to navigate neither On This Device nor the Music Library.  Please see if it’s possible to make this aspect of the phone app match the desktop app.Thanks,Ian.PS It is of course possible that I am missing something.  If so, please show me how.

Alarm can not be snoozed, it just starts playing music. It starts playing at the right time, but when I check my phone there is no option to snooze or anything, it looks like it's just  playing music as normal. This problem has been since the last update. 

I have a Note 10+ running on Android 11. I have recently noticed that when I play content from my Sonos app, that the controls do not appear when I view my notification panel on my phone  I have uninstalled and reinstalled Sonos. I have also restarted my phone. Still having this issue. I have notifications enabled as well.